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Simple Floors

3.5(
8
)
Cabinets Installation, Cabinets - Repair, Carpet Repair, Refasten, or Stretch,

About us

The Portland simpleFLOORS location is a locally-owned Factory Direct Designer Showroom serving the Pacific Northwest for the past 8 years. Because we are truly a "Factory-Direct Design Showroom", we offer consumers the best overall value in hardwood, bamboo, carpet, tile, countertops, cabinets, and laminate flooring. The staff at the Portland store has over 60 years of retail sales experience, most of which has been in the flooring industry. We understand that flooring is a very personal purchase and will walk you through the processing of selecting your new flooring. Our experts are well-trained to assist you in matching your new floors to your lifestyle, matching color, decor and style of flooring to make your project an even greater success than you imagined. Whether your flooring project is for a new home or renovation of your existing home, we are confident we have a flooring solution for you and your family. Simple Floors Portland offers the largest flooring selection available in the Portland Metro Area. Brands we carry include: Mirage, Hallmark Hardwoods, Homerwood, Kentwood, Johnson Hardwoods, Lexmark Carpet, Florida Tile, Surface Art, Sheoga, Provenza, Urban Floors, Pental, Oregon Tile & Marble, and many more! Our large flooring displays and expert assistance will help make your flooring selection and installation "simple"...

Services we offer

Carpet, Countertops, Flooring sales & installation, Tile and so much more!, bamboo, hardwood, laminate

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.58 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
0%
2
13%
1
25%
Write a review
Showing 1-8 of 8 reviews
Stacy L.
Sep 2017
5.0
Yes, I recommend this pro
$4,200
..
Shawn T.
Sep 2017
5.0
Yes, I recommend this pro
$30,000
Went excellently. Seth was very patient in helping us select the most cost efficient and appropriate flooring and was with us the whole process from the day we walked into the store to the completion of project. We liked how there was one person overall to deal with, not having a salesperson who then handed off to a project manager.
Linda K.
Aug 2016
1.0
$2,000
Not well. Simple Floors ordered the wrong grates. We ordered more flooring and PAID FOR IT. They lost the order! The guy we worked with, Ivan, was terribly rude. What did we do? We eventually talked with Tom who manages this company (I think) and we were told it was another $250 to deliver the goods. The two men that delivered the supplies were nice and told me, "every company has it's glitches" and "we take customer service seriously." I have to disagree. To whom it may concern: If you want your order lost, the wrong thing made and your overall project stopped—then go to Simple Floors. Otherwise, my advice is to avoid this business. It is sad when honest, hardworking people are ripped off and mistreated.
James S.
Jul 2016
5.0
Yes, I recommend this pro
Excellent customer service, great selection. Levi was very easy to work with, no sales pressure at all, very helpful with selecting the right floors. Would definitely use again!
Marcel D.
Jul 2014
5.0
Yes, I recommend this pro
$5,500
We had a disappointing experience at another flooring/countertop company in downtown Portland and then decided to go with Simple Floors. We are so glad that we did! Len was professional and very helpful and knowledgeable about what would work well for our needs and budget. He was prompt with phone calls regarding the product, floor install crew, delivery schedule, etc.  And he was able to get a greater discount than we had originally thought. We would definitely recommend Simple Floors and Len very highly. 
Bob W.
Jul 2013
4.0
Yes, I recommend this pro
$1,500
The staff's demeanor was okay other than the salesman that we worked it kind of dropped the ball in the beginning. He forgot to submit our order after we paid our down payment so it was two weeks late.
Pam M.
Feb 2012
1.0
$16,000
They have been abysmal! My floors look absolutely terrible, and all employees from the salespeople to those at the corporate office have lied to us. They weren’t licensed with the Construction Contractors Board of Oregon when they performed the installation work, even though they told us they were. We've taken them to court, and they've since obtained their CCB license. I’m beyond frustrated with with this company!
Tim B.
Jan 2010
2.0
$3,000
Simple Floors failed to perform. My wife and I and our contractor sat with their salesperson and explained that the flooring installation needed to be completed by December 19, and the salesperson assured us that delivery would be on December 11, leaving just enough time to install the floors. When 12/11 comes around, we were told that the product was backordered until January, and they claimed that they had told us that. When we told them that all three of us remembered that the delivery date was Dec 11 and that we were never told about a backorder, they backed down. We had to immediately cancel the order and locate flooring elsewhere. The only reason I did not rate them an "F" is that they were somewhat prompt in refunding our money in full (it still took over a week).

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Simple Floors is currently rated 3.5 overall out of 5.

Simple Floors accepts the following forms of payment: CreditCard

Yes, Simple Floors offers free project estimates.

No, Simple Floors does not offer eco-friendly accreditations.

No, Simple Floors does not offer a senior discount.

No, Simple Floors does not offer emergency services.

No, Simple Floors does not offer warranties.