K & M Auto Service

Excellent! Gave me a ride to and from the shop. In addition to repairs they found and installed a used dashboard that was in mint condition. Now my car looks and runs great! And, they sent me a thank you card in the mail with a free car wash coupon!!! Nice!

I am very happy and will continue to go back k for alk of my vehicles needs. I recommended them to my daughter and anyone who I'd looking for a good trustworthy place to go.

We called in the morning, they took the car and did the work and had the car ready by 3 pm. Very professional and customer oriented. I'd take my car there for any work. Impressive!

I took it back the next day because I felt the idle was too high and they said it was set according to manufacturer's specifications. However, I know my car and it just didn't feel right to me and they said they will check it out again and so I drove it off after they looked at it and it was just the same. Now, I don't notice it so much but I didn't get the response I was hoping to get from that.

We took our suburban in to have the air conditioning fixed (dual air). They quickly diagnosed the problem, called with the estimated cost, were willing to work with us on choices of part manufacturers, had the job done on time, and were very professional and considerate. They even made arraignments for transportation. They also offer a warranty on their labor and on the parts they use. We were very pleased with the whole process and the people we dealt with. Thank you K & M for great service.

They are really good, they are solid, and I had some transmission work done by them a year ago, and there were some problems, but they followed up beautifully. I think they use a secondary provider for transmissions, and they should find a different one.

The experience has been excellent. They are thorough. They will tell me what needs doing, and they won’t pressure me. They are very good, if there is something small and I stop by with it, that they will try to take care of it for me.

It went fine. They were quick to fix our car. They are very direct and thorough. They don't add extra services unless it is needed.

They were very informative, checked the car out and informed me it was just condensation from the AC compressor. The didn't charge me. I appreciated their honesty and that they didn't charge me a diagnosis fee.

We have used K&M on other occasions also and I am impressed by their professionalism and interest in meeting customer needs.

They were really good. I had typically had a friend do my oil changes, but I gave them a shot because I saw a coupon. My oil change was done within 30 minutes. The owner was there, talking with a customer, and I saw him bend over backwards to provide good customer service. It’s not that often I hear an auto mechanic say, “Are you sure that you want to do this? It will cost you more money if you do this…” They're on the top of my mind when I think of mechanics. I even FaceBooked them!

K&M went above and beyond. This is the second time they have worked on my daughter's car. They treat me with respect and with integrity. I was quoted a price for the work being done but it actually cost less than quoted and the work was done in a very timely manner. It is wonderful to have a shop that I feel I can trust to be honest and that will do quality work. I even feel like I could send my 17 year old daughter in without me and they would treat her with respect. Thanks Jerry and team. You are the greatest.

The entire job took about 3 hours and they offered to shuttle me home rather than make we wait. They also checked, at no additional charge, the brakes and all the fluid levels, u-joints, power steering, transmission, lights, cv joints, belts/hoses, filters, throttle body and injection system, and set air pressure in tires. The Service Manager, Kevin, was extremely friendly and, since I was a first-time-customer, a 10% discount on all parts and labor. What a surprisingly pleasant experience.

I highly recommend K and M Automotive Service. I took my 2003 Honda Odyssey in for the scheduled timing belt service (which also includes replacing the water pump). The staff is very helpful and professional. They gave me the initial bid then called me immediately when something came up that needed approval during the repair . I also needed to replace an engine mount. This is not unusual for a mini-van with over 110K miles. The repair was done early and on budget. They gave me a loaner for the day while my car was being worked on. When my final bill was printed out, it included a sticker with the parts warranty and phone number. I was impressed with the process and work that was done. They honored the Angie's list coupon which also saved me 10%. Well done, K and M.

My daughter has a 1991 Ford Escort that was running very poorly. I took it to K&M partly because of the great Angie's List rating and partly because they were close to where I live. They got her car is right away. After doing a complete check, they called me with a list of things that were wrong but they had broken the list into must do and should be done but can wait. We did a combination of must and some of the can wait list. Jerry was very helpful and courteous. Though I would have preferred to not spend over $600.00 on this car I feel like I can trust what my daughter is driving and I never once felt like I was being treated like an ignorant woman. Thanks K&M for the great service. We'll be back.

We were referred to them by one vendor, we looked them up on Angie's List and we've used them 2 or 3 times. They also offer a 10% discount on people that come out of Angie's List to them so we've also taken advantage of that too. They had this list that needed to happen but my wife already had most of the work done by them or by the dealer, one or the other, and so it turned out that the only thing that was left was about $130 worth of service. They are there and they're flexible. They're really good about explaining things and also telling you when you don't need to have work done as well as when you do. They have got a couple of three location here in the Portland area.

They were great. Moved to Nashville tn. We have been here about 3 weeks and the air conditioner is working good. I wish they were here in tn. I would defiantly use there service again

It went very well. We'll recommend to our friends.

K & M took the radiator out and cleaned it. They rebuilt part of the carburator. They took the manifold off and cleaned the ports. After tearing into the vehicle and seeing the amount of work involved, they kept a mechanic working during the evening so we could have thee truck back the next day as promised. The vehicle is running better than it has in years. We will be taking it back to K & M to see if they can straighten out some electrical problems that we've had since my dad installed electrical components for a 5th wheel. It is so great to finally find a mechanic who can work on this classic vehicle and keep it running and in great condition.

K & M took the radiator out and cleaned it. They rebuilt part of the carburator. They took the manifold off and cleaned the ports. After tearing into the vehicle and seeing the amount of work involved, they kept a mechanic working during the evening so we could have thee truck back the next day as promised. The vehicle is running better than it has in years. We will be taking it back to K & M to see if they can straighten out some electrical problems that we've had since my dad installed electrical components for a 5th wheel. It is so great to finally find a mechanic who can work on this classic vehicle and keep it running and in great condition.

They were outstanding in everything they did.

We trust them with our vehicles. All the individuals there have been schooled and they have their certificates up on the wall. They are professionals.

Have been into K and M many times to do oil changes. They keep regular and synthetic oil change costs low to encourage drivers to keep up with maintenance. I bring our cars in and wait for the oil change - usually an hour or so in their very comfortable waiting room. On my last visit an older gentleman arrived while I was wiating and was having brake problems after just having work done at another shop. They took his vehicle in right away and checked out the problem. Turned out although it could have been something major it was just a blown fuse but the tech had to spend the time and effort to find the problem and replace the fuse. When it came time for him to leave they sent him on his way WITHOUT charge! I was already a believer but if you are looking for an honest, fair shop to do business with I believe in K & M!

We had our struts replaced and front-end aligned in June, 2012 by a different company to get rid of a persistent noise and rough ride. The results were: the ride improved but the noise remained and worsened. We were unable to get the service provider to correct the problem so we took our car to K and M Auto Service located at 1561 SE 122nd Street, Portland, OR. I thought the problem lie in the motor mounts. K and M said that motor mounts are probably not the problem. The service technician went with me on a test drive and confirmed the noise existed. I left the car for further inspection and received a call about the possibility of a malfunctioning strut as well as a problem with a tie rod end. The estimate was 800 to 900 dollars. They replaced both suspension strut mounts as well as the steering tie rod end in a timely fashion. We now have a car that steers much better and is less noisy. We are very pleased with the service provided.

We took our truck in to K&M after a 3-month trip to Alaska. K&M repaired our truck promptly as well as informing us of all the things that needed to be done and giving us a good estimate. They stuck to their estimate and they showed us the work that had been done. It's a big engine, and it's purring like a kitten, plus the gas mileage has gone up by 2-3 mpg. Before our trip, we had the truck serviced at another place, and they had serviced it poorly enough that we had a wreck the second day out, plus other things that were done poorly or not done at all. For example, we had the rear brakes installed and the former service company did not even connect the cables on the right rear. Also, only 3 of the 8 lugnuts were tightened on the wheels and they sheared off, causing the wreck. The other five were only hand tightened. We are lucky to have not been killed.