
Environmental Works LLC
About us
We're innovative, hard working and we get the job done right from the science to the site. From our administration team, to the project managers and field crews, our employees are highly skilled and thoroughly trained professionals. We specialize in air quality testing and mitigation (Radon), underground tank decommissioning, sewer inspection & repair, plumbing services, directional drilling, environmental site assessments and environmental restoration.
Business highlights
Services we offer
Air Quality (RADON inspection & mitigation), Directional Drilling., Environmental Consulting (ESA, Phase I, Phase II), Sewer Inspection & Repair, Underground Tank Decommissioning & Removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
6% | ||
3% | ||
3% | ||
4% |
Description of Work.
Environmental Works (EW) did oil tank locate and found tank located by my front
step of house.
I wanted to go through with the tank decommissioning with
soil sampling costing $870.
EW found some contamination, so the next phase of work would
cost $2095: Collecting soil samples evaluate ground water and well concerns. This
would cover restoration, certification and final reporting.
Then there was a ground water assessment proposal $4938: Covering
project management, ground water investigation, laboratory and report
preparation.
Geologist cost $880 and was here for couple hours. I called
EW and asked why the geologist fees were so high. They said because the person
was there each day the ground boring was being done and that was several days.
I told them the geologist was on vacation and not here at those times. I told
EW that I was not going to pay that fee. They dropped the amount by $550.
Then I asked why the investigation report was so expensive $1620.
They said that is whats required by DEQ.
I called DEQ about report cost requirements and they said it shouldn't
cost more than $75 to prepare.
After I got the certification from EW they said they would prepare final report for DEQ.
This took them from 9/16/15 to 12/14/15 to prepare final report.
Two thirds of the report was prepared by a laboratory and EW just inserted that in the report.
Then there are pages of narrative, standard procedure, material, site map, table of contents,
summary analytical results ? information copied from lab results.
Bore logs ? transferring numbers from boring sheets to bore logs probably less than half a days work.
So BEWARE of their estimates.
Once they have your tank ripped open then you are stuck with all their exorbitant costs to get the job done.
Also, in the process of boring holes for soil samples the service worker augured into the gas line and
gas was hissing away. I asked the service worker what the procedures were for this situation and
he said he didn?t have any.
I called the fire department and service worker call the NW Gas Company.
Also the company forgot to get a gas and water locations marked before starting to bore holes.
The neighbors were leaving the area because of the gas smell.
I spoke with the project manager about the situation who acted like it wasn?t a big deal.
I would NOT recommend using this company for oil tank
decommissioning.
"[Member Name Removed], We take negative reviews seriously and we invite opportunities to improve. Your feedback is helpful. Locating an underground tank is always bad news for a homeowner. It results in a tedious and costly process to properly remove and clean up. In addition, we are accountable to governmental compliances that require extensive scientific research and reporting. While we realize your financial pain, we are unwilling to cut corners when it comes to proper environmental restoration and compliance. Puncturing your gas line was a rare and inexcusable mistake on our part. We immediately interfaced with NW Natural to repair and pay for your gas line. As you noted, we refunded you more than $500.00 of our fees to help ease your frustration. Sincerely, Erica Kepler Marketing Coordinator Environmental Works, LLC"
"Thank you for taking the time to leave us a review [Member Name Removed]. We are happy to know you are pleased with the Radon mitigation system we installed for you. Best, Erica Kepler | Business Development Environmental Works 503.719.6715 www.eworksnw.com"
"Hi [member's name removed], Environmental Works is proud to report that out the thousands of jobs we do every year, we have thousands of happy clients. We apologize for the inconvenience and frustration you experienced. Please contact our office at (503)719-6715 if you'd like to discuss the matter in further detail. Best, Erica Kepler Business Development Environmental Works 503.719.6715"
"Hi [member name removed], Happy to hear it. We thank you for take the time to leave us a review on Angie's List! Best, Erica Kepler Business Development Environmental Works 503.719.6715"
"Hi [member name removed], We appreciate you taking the time to leave us a review! Our goal is to always finish projects on time and on budget. We are glad to have been able to provide you with quality work and professionalism that we were pleased with. Thank again, Erica Kepler Business Development Environmental Works 503.719.6715"
Environmental Works won the job. What an impressive team! We are immensely pleased with every aspect from phone contact, scheduling, initial inspection and then installation, E.W. is an exceptional company! All persons were genuinely cheerful, clearly felt pride in their work and demonstrated the best in customer service.
On my first call, I was offered a 'tentative hold' on their next avail appt reservation, which frankly saved the job for them & me, since I'd almost dismissed them thinking it wouldn't work. Until Candice asked "would you like us to hold that date until you can confirm it by tomorrow?" Yes please!
I still booked a 2nd company for a sensible 2nd estimate to compare.
The 2nd company is also highly rated on Angies List. However, they would charge fully $700 more. Why is that?
> Both estimates occurred the same day, well spaced apart & knew nothing of the other company appt.
> Both companies gave detailed descriptions of IDENTICAL materials used, same layout.
> Both companies aim to improve upon the legal 4.0 max pCi/L (picocuries?) and aimed instead for the World Health Organization (WHO) action level of 2.7 pCi/L
> Both companies offered the 10 yr warranty WITH THE PROPERTY, so warranty remains effective even after we move next month.
> Both companies would install system, set up monitor / return after 48 hrs to ensure the reading reached the desired 2.7 limit. IF NOT, the both companies would tweak the system to achieve the reading at no additional cost.
> Both companies would send a 2 man team, (although E.W. 2nd worker was not needed until later in the full day process).
Unable to find a difference between the work, the materials, the layout, the radon reading goals, the warranty or any aspect of the job, WHY would we pay $700 more? I wonder if the 2nd company is simply in such high demand they can ask for & receive the higher fee? People doing their due diligence (such as reading this report) can decide for themselves.
Having decided upon Environmental Works we proceeded to book the appointment so kindly "temp held" for us.
Sebastian arrived and very efficiently assessed the job site, rapidly deciding the preferred layout for pipes & fan motor. Explained the process clearly, so it was easy to understand.
Days later, Alex arrived on the job. Don't be disconcerted by his youth. Alex knew exactly what to do, 1st reviewing the layout with me, then patiently addressed my questions and concerns. He is very polite, cheerful, and such a hard worker. I hope E.W. values him highly. Alex toured the job side inside from the ground level utility closet (indoors, back of garage wall) - - thru the garage wall - - to underside of back porch - - to the tall corner of the house. SEE PHOTOS.
Alex worked steadily all the long hot day (a real scorcher) and took kindly to my offers of cold water, chilled snacks and a little rattan stool to sit on while working inside the utility closet. Helping make comfortable people who work on your home goes a long way toward a successful outcome, and everyone benefits. I was glad to offer him cool wet cloths to wipe off with. Or suggest wetting tshirt at faucet, wring it out & wear it for evaporative cooling while up on tall ladder in hot sun. He was able to work happier & more comfortable, even though he still maintained composure when hot & sweaty.
Alex bored thru the concrete to create the capture basin. Installed pipes thru wall of garage & routed to under the porch. SEE PHOTOS. The round PVC pipe is somewhat larger around than typical downspouts, but routed up corner of the house is quite inconspicuous. The eye quickly becomes accustomed to it.
On our job site, the 4 level house is VERY TALL indeed. By afternoon, Ken arrived to help wrangle heavy ladders into place, including hefting it up over a top deck without mangling the rail. He was then able to both consult about parts needed / their attachemnt process / fetch & hand parts to Alex on the ladder, all while guarding the ladder for Alex safety. The two of them then set about patching & pretty-fying the drilled holes / started up the fan motor / and cleaned up the entire job site.
Throughout the long hot day, Alex worked with relentless energy and good cheer. He was a delight to have here. Ken is just as personable and clearly they make a really great team.
Thank you all at Environmental Works for everything. We heartily and glowingly recommend to others. We'd hire you again in a heartbeat.
"Hi [Member Name Removed], Thank you very much for your kind words! We are pleased to know we have provided you with quality work and have gained a happy client as the end result. Also, thank you for sharing the pictures of Alex and Ken! Our field crews work hard and we a very grateful for them! Erica Kepler Business Development Environmental Works 503.719.6715 [email protected]"
"We are really glad to hear that you are pleased with our service. We consider ourselves to be the best radon testing and mitigation company on the West Coast! Well, we at least strive for that goal. Thanks again for the good review here on Angies List and if you have another minute it would be great for you to copy and paste this into a Google review! Thanks Again, Joel Migliaccio Principal Environmental Works LLC 503-719-6715"
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