Crawlspace Masters, Inc.

I contracted with this company at the beginning of May. Their original estimate was discounted to $4k from $4700. Upon having the work done they found an issue that would cost an additional $500. They did not complete the work and said they would call and schedule to complete. The next day they call me and say that they estimated my crawlspace at 450 Sq ft for an 1800 Sq ft 2 story home and my crawlspace is actually 900sq ft and they wanted an additional $3400 but since this was completely their error they would do it for $1900. Considering these are professionals and the owner is the one that quoted me, I expect accurate measuring. Also, why did they not mention this information while at my home? Lastly, Harlan, the owner admitted to them having multiple problems with estimating. Either the team needs to be re-trained or put on performance improvement plans. Underestimating a space by 50% is not quality work.

Quick note about Ariel...the young lady that was sent to remove and replace the vapor barrier under our manufactured home. She is the hardest worker I've seen in many years. Working alone she never stopped, always had a smile and a very positive attitude...THIS YOUNG LADY IS A REAL KEEPER..

From start to completion, The Crawlspace Crew (Crawlspace Masters) did an excellent job with attention to details for this kind of work. Job was completed in a timely manner, right through the subsequent Job Inspection. I highly recommend.

They got the project on the schedule quickly in an emergency and finished it in one day! Very thankful

The Crawlspace Crew was very quick and they did a really good job. Their whole team was very helpful.

Crawlspace Crew helped my husband with the project, great specialists, fast and high quality

I used Crawlspace Crew on a tough job that was on a tight deadline, they got out there and did the job in a single day, and for a great price. I will definitely be using Crawlspace Crew again if I ever need in the future and would recommend them to anyone.

The project went well. They fixed the problem.

Services were very good. Just hoping for no more rodents!

your team was very impressive. We had other people out there inspecting the crawlspace, but no one except for The Crawlspace Crew had the guts to crawl the whole thing in the not so pretty parts of the crawlspace, and because of that we noticed that he had a broken pipe and leak. You were very impressive with your services, I wish you did plumbing too! I believe one of your guys is a home inspector (Travis I think?), and he was really thorough and good and he is on the maintenance board for the HOA and he wants to recommend to every one of their homeowners that we inspect their crawlspace.

Crew was respectful and professional and cleaned up after themselves, and I liked the service!

The Crawlspace Crew!! 5 stars All Around!!! I am beyond ecstatic and would recommend John or his crew to anyone out there looking for timely and professional service! Thank you!!

Thank you so much for your rapid response. Your employee, Mason, was an absolute delight and put my concerns about the odor to rest. Because of your great service, attention to my needs, and Mason as your representative, I will refer your company to anyone I know who might need your services.

Crawlspace is fantastic! Lexi answered my call at 8:00PM on a weekday and got me booked right away. John was on time, polite and professional. I was very happy with the experience. Thank you very much Crawlspace Crew! (And give Lexi and John a raise!)

I really appreciate how fast you guys were able to come out here and how cheap you were able to handle this problem. Everything about this experience has been wonderful. Every employee I met have been lovely and you guys have been fantastic to work with! I would absolutely use you guys again.

I am super pleased with how pleasant and professional Ariel and Cody were!

Francisco and Michael were really nice and did a great job. They were very respectful and I am pleased with their work.

I'm happy with the whole process. They saved me a ton of money by getting the work they were doing covered by insurance. I didn't have to do anything except let them in. The last two guys that came out to finish up the work were great. Travis and Christian. It's not a job I'd want! Their employees seem to all be on the ball. I was really impressed with Ariel especially on the crew. She's a go-getter!

It was great! They repaired the duct work and return air for our HVAC system. They did the general inspection for everything and then came out and did the work. While the work was being done, I noticed immediately that the AC started running right again. It was amazing! We were sitting in 90 degree heat with basically no AC and they fixed it.

I think they handled it well. Their gentleman that did the inspection came up with a lot of pictures and showed me everything and represented the process well and followed through. The gal in the office over their operations couldn't be more thorough and I liked that. I knew what was going on at all times. I was a little confused at times, but I've never cleaned out a crawlspace before! The gal was great at explaining and helping me understand. Our realtor was very impressed with the whole process as well. It's hard to find people that their reps and gal had. They were helpful, stayed up-beat and positive the whole way. I couldn't say anything better. The entire process was really good and it was a great experience.

I was not able to view the final work as the house had changed ownership by the time the work was completed. But I can say that the technicians that I met were sympathetic regarding the situation, professional, and timely. First of all, compliments to Michael who volunteered to work on his Friday off in an attempt to get work done before the change in ownership took place. Thank you! The remediation took longer than anticipated because additional damage was discovered with the removal of debris and the ownership changed in the interval. But the crew kept to the schedule and successfully worked thru the change of ownership. You are appreciated. Thank you.

I thought it went really smooth. The guys that came over were really nice. It went really efficient and I was really happy about how it went. I've already told some of my friends about you guys and will continue to do so!

I think you have an awesome crew. They were respectful, polite, very quick. I really like the way they came in, laid containment all the way to the customer, stayed right on track. I was watching them and they were so neat and straight. Even though we were in the middle of moving, they were very careful and treated the home with respect. I'd hire you again if I had another crawl space!

We were really happy, the crew was professional and you guys were there when we needed it and when you said you would be. It was especially helpful that you guys were able to handle the ducting when that whole thing happened. It was great!

Cody and Ariel removed the old vapor barrier material and replaced it under our 50 yr old house in a timely manor and with efficiency. They were extremely personable, polite and answered all our questions. They worked so well as a team and deserve a 5 star rating. The Crawlspace Crew have two employees they can be very proud of. Iâ d be pleased to have them do work at our house anytime.