DaBella - Eugene (Roofing)

Matt was a real helpful sales person. He explained all of the new technology that would go into my roof. My roof was quite complete and he said he would send out his best crew. He got me in touch with his installation manger and we worked out the days and had them come out when it had the least chance of rain. Everything was done as promised. I even purchased the 25-50 year warranty so I would some the peace of mind.

The customer care is excellent. Jeff inspected everything and gave an honest opinion of the needs. He also recommended a product designed for my needs. Thank you DaBella Exteriors and Jeff.

This was our first time hiring to do a bathroom shower install and we are very pleased with the end result. Everything went smoothly from consult to install. The young man that did the install (Austin) was very thorough from start to finish. We thought they were a little pricey, but the quality of their product may be worth it. We weren't sure how to rate the value for money because this was our first time experience dealing with DaBella and hopefully they will stand behind their guarantees.

We just had our first consultation with DaBella and were pleasantly surprised by the honest and friendly employees Chris R & Jordan that we met. No high pressure sales for the first time in 50 years of dealing with sales people. Chris R & Jordan were very knowledgeable and polite. They were willing help us any way they could. They had answers for all our questions. It was really a pleasure doing business with them. We will be getting our new roof soon and will post another review when the job is finished.

Sales persons Matt Pittam and Lance Fagan were professional in demeanor and provided clear and concise information regarding product and product quality. Information regarding costs, timelines, and financing was also presented.

The sales person implied they had there own specially trained crews, but that is not the case. I have a deck cover that attaches to the baseboard of the roof, which developed a leak after they were done. They said they would send someone out, but never did. The subcontractor crew did a good job on the roof itself.

We felt that the roofing system that DaBella offers is worth what we are paying. We haven't had it installed yet, but are looking forward to it. Matt and Steve did a great job explaining everything and easy to talk to.

From the sale to the tear off and installation I am very happy with DaBella. As l just retired my concerns about cost were answered and the financing very affordable. The roof looks great and when climbing into the attic the improvement of the air quality there is obvious.

Very efficient work team. Quick and knew their stuff.

They promised cleanup but I had to pick up water bottles and small pieces of roofing this week. The only information that I received was they would arrive Thursday 8am, while the whole project was 80% complete that day, they did not arrive to finish it until well afternoon on Friday so they were still working late into the evening on Friday Forgot to install the new sky lights,and left all their supplies and inventory including a huge dumptruck in my driveway all weekend. Sunday afternoon they came to retrieve it, again no advanced warning, and they pulled down my utility lines in the process. Overall I did not get the customer servive they spent an hour n my home promising me. Very unhappy!

the crew was outstanding!

Installers were exceptionally hard working, professional and friendly. They stayed late to complete the project. Plus they really did a good job cleaning up after the job. The tub install looks great!

I am satisfied with the workmanship and the quality services performed by the contractor.

I bit on the pricey side but I think it was worth it for a 50 yr Warranty on my roof

It only took two days to tear off the old cedar shakes and install the new.. They had extra work because of all the staples.. I am very happy at this time...

they did a five star job.

They were very thorough with the initial inspection and gave me full details with pictures, of what the scenario was. I had suspected the majority of the work that would need to be done from my own inspection, but it was clearly defined to me. When it came time to do the work, the fellows were prompt and went to work. Making sure all of the outside areas, ie gardens, outside furniture and landscaping were tarped carefully. Even more importantly, when they were finished for the day, they checked all areas and cleaned up miscellaneous debris that had flown past the tarps. When it began to rain heavily on the afternoon of the first day, I was a bit concerned, but they kept on until the open roof was completely covered and protected well, leaving a bit early, I'm sure for safety reasons. The lead roofer advised me of the situation and gave me his phone # if there was a problem over night, that I should call him and he would return right then to take care of it. That really impressed me. We did not have any problems and again they returned first thing the next morning and worked diligently to finish the job. Upon leaving the roof was beautiful and the yard was cleaned up well. I would highly recommend these folks to anyone looking to replace an old and damaged roof. The total job took 2 days. Really impressive. Thanks so much

We signed our contract with Mike Shaw on February 28th. The project, re-roofing our house & detached garage, began on March 9th & was completed on March 11th. Much quicker than our previous re-roofing which lasted three weeks. The crew was very professional & did an outstanding job. We are very happy with the results.

Very professional organization from the sales representative to everyone involved with the roofing project. The installation team was always on time and their roofing experience and knowledge allowed them to complete the project faster than I thought it would take.

A little higher than I wanted to pay but extremely happy with the service. They not only replaced my roof but went above and beyond the call of duty with cleaning and replacing items that needed cleaning and replacing. I am very, very happy with the service. I have been in a sling for the pass 6 weeks and I was unable to move items out of their way as well as doing some general yard work. While cleaning up their debris they took it upon themselves to clean up all of the pine needles and pine cones on the driveway, even those that clearly did not come from the roof. Above and Beyond.

expensive but a good job.

Note that this company is not just a roofing/siding company! Two separate jobs: shower stall/plumbing replacement and tub/shower/plumbing replacement. Both were done ahead of schedule (one day each). Quality materials expertly installed at a reasonable price have proven to be a good investment. We have absolutely no complaints and are quite pleased with the results. All of the folks from DaBella (Sherie, Austin and Tom) and from Alside, their window subcontractor have exceeded expectations.

We lost some roof in a wind and rain storm. As soon as the weather permitted they were out and had the new roof on. The contractor kept us informed of what they were doing. They also asked plenty of questions to make sure we were satisfied.

Ellos isieron un trabajo muy profecional y rapido grasias por toda la ayuda