It went very well. An overnight delay with the break calipers and though I chose not to, they were willing to put my vehicle back together, return for overnight driving convenience and take back the next day to install breaks. They kept in contact with me every step of the way and were very good about answering all my questions before, during and when completed that I had. A very good shop. I'm happy, vehicles happy and I will go back when I need to no doubt about it. I checked with three shops before trying Bears and the prices are in line with others and the prices they quoted were accurate to what I paid in the end.