A-Temp Heating & Cooling Inc

Excellent service! Purchased an Angie's and quot;Big Dealand quot; on both units and the appointment was set for one week out. The technician arrived on time, was very professional and completed the inspection in reasonable time

Very professional. Very on time. Ghe technician made some suggestions which we have not yet accepted.

The initial installation we went okay, they had to come back out a few times to make some tweaks. After the install was completed, we noticed that the air flow to the backrooms weren't very good, so I had a different company come out to clean the air ducts in our crawlspace. The person doing the job said that there were holes in the duct work, one the size of a football. I told him that we had just had the and quot;entireand quot; A/C system replaced, he responded that if anyone had gone under the house to look at they ducts they would have seen these. So I called A-Temp and spoke the man who sold us the system, conveying what they duct cleaner discovered, he responded that the duct work is a and quot;separate systemand quot; and confirmed that he never went under the house to look at them. I've since spoken to a number of people that have had new AC systems put in and they've all said inspecting the duct work was part of the initial evaluation. I had to pay another company to replace all the ducts.
Bottomline - There are probably much better options in town.

They were extremely prompt and thorough. They explained things before and after they did the work. They have the best reputation we can find.

Friendly service; detailed reports; no complaints. One maintenance person - rather than three (from 2011) - and better experience overall.

Called A-Temp to come out and service the A/C. They were punctual and responsiveness. It was $99.00 just for the Diagnostic. The gentleman did the Diagnostic in less than 5 mins. Come to find out the blade and motor needs to be replaced for $1293.00 however, if you join the Comfprt Club it would only be $15.95 per mo. or $191.40 for the whole year. which covers Annual Safety and Effciency Inspection and reduced Diagnostic Fee to $49.00. A-Temp installed the A/C 6 yrs. ago. I would have thought that a motor and blade would last longer that 6 yrs. The Blade is out of balance. So in order to put it back into balance the motor needs replacing. I wished that when I called they would have inquired if I was a member of Angies List and I could have gotten this special reduecd price for a diagnostic test that they are offering to Angies List members. That would have saved some money. Lesson learned always check Angies List first!

A-Temp was easy to work with and fast. They gave honest answers and didn't try to pitch or upsell. They worked with my unique situation (landlord asking them to take care of tenant-occupied properties).

I received a free tune up card from a friend. They were very prompt in coming out, squeezing me into my time frame. I was worried they would rush the service as it was getting late into the day, they did not. The tech took the time to explain and SHOW me the problems. He also gave some tricks and tips for maintenance.
As a salesperson by trade, I am tuned into this lingo but did not hear anything to send up red flags that he was trying to sell me a new system.
I would have had them to do the work necessary, if I didn't realize later that it is covered with my home warranty.

They've been fine to work with. They've been punctual and they're easy to deal with as far as making appointments.

The service was great and they were very courteous!

It turned out just fine and they did a great job! The people there are very friendly and the workers there are treated well and they really like it there. As soon as they enter into your house, they put covers on their shoes to keep your house cleaner. The office staff is also great and easy to work with. They are also very responsive and call to tell you exactly when they are coming!

It was fine, and they did a good job! They came when they said they would and they were very friendly.

I ended up having a problem with the furnace and they were able to fix it. The service went fine!

Were on time for work and replaced everything on schedule.
The problems are with attention to detail and cleaning up after themselves. When the interior thermostat was replaced they did not clean up all of the debris they created on the floor and surrounding area. The garage area was not returned to its prior condition and displaced items were left scattered about. Lights that were used while working in the crawlspace were left on and again displaced items were left scattered about. The second day when they left they did not close the furnace door completely and it popped open during the night. This caused the system to shut off. So we woke up to a cold house as it shut itself off overnight. Both days when they left the garage doors were left open as opposed to closing up behind them. Finally they did not insulate a condensate line and the work did not pass the city inspection the first time. It is now 3 weeks after installation and I am still waiting on my warranty information. A diversion scoop promised at the time of sale was also not installed as promised.
Also the follow up paperwork on system maintenance does not match the instructions that the installer gave us for filter exchange, etc so we have further clarification in that regard.
In summary while the unit is installed and working fine currently, the inattention to detail at the time of installation does not give us confidence that we will not have ongoing problems in the coming year. Once the sale was complete the follow up has been poor. We just assumed that if we were paying over $10,000 for anything, that we would receive better service at least for the first month! I expect that I will be making additional calls to make sure everything was registered correctly so the warranty will be valid.
We would NOT recommend them nor use them again.

I am very satisfied with their services. I am satisfied most with their response time in correcting problems. They decided that they had done something wrong when they installed it so they are going to replace it at no cost. The company has dependability and professionalism. The price for the maintenance agreement is pretty reasonable.

The work they did was very good and the young man who came out was very friendly and polite. I really appreciated that as soon as they arrived at my home, the first then they did upon entering was put booties over their shoes. The only thing I didn't like was the strong attempt to up-sell me.

We had gone through 3 summers without AC and it was time to install central air. Lucky for us all the ducts were in place. These guys were on top of it with the estimate and kept to what they quoted without trying to gouge us with hidden costs or unexpected expenses. Once scheduled, they showed up on time and had many guys on site checking and double checking the work. The installation was smooth and all were professional. It was a big job and by the time they left we had AC and all was working beautifully and still is.

The gentleman seemed a little too pushy to me. I told him we were going to get two other estimates, but he pushed to close the deal right then without us going elsewhere. He also told us that they would get permits, etc., but I know from my experience that what he made sound like extras are what is required from a licensed HVAC company anyway. He touted his product line as being superior, but again, I know it's no better than other brands with which I have had experience.

Went good.

We have used A-Temp Heating and Cooling Inc for over three years. Every time they have been out, their men and women have been well trained professional and courteous individuals. They are very good at explaining the work they are doing and informing the customer of possible future and ongoing problems they have discovered. I know there are less expensive companies out there, but I would rather pay a little more for the peace of mind of knowing the job is being done right!

The technician arrived on time and soon found the problem. He did have to go pick up a replacement circuit board which he did and had the furnace working in short order. The technician was very knowledgeable and professional. I also scheduled a regular furnace inspection at that time since one had not been done for some time.

The simple story is that they came out and diagnosed my problem to be that the furnace that was installed did not move enough air to be paired with my heatpump. Since they were the original installers 4 years ago, they replaced the furnace for the normal service call fee of $99.
Bottom line: They stand behind the work they do!!!

They were on time. They described their services to do that day. They went over future suggestions and possible upcoming furnace replacement after so many years in use. But they didn't push replacing it. Very friendly, courteous and knowledgable.

In the last 15 years we have used A-Temp twice. They have been fair, honest, efficient and reliable. The workmen showed up on time and did the work they said they would for the quoted price. They cleaned up after themselves.
We have been very satisfied with A-Temp and would recommend them..

We have used them for years and they are great! I would absolutely use them again in the future.