Roof Masters Inc

They installed a roof on my brother-in-laws home. The main contact was extremely rude and even combative with even the simplest questions. They did not follow fall protection requirements and put their employees at risk while also putting the homeowner at risk. I would never recommend this company for any type of roofing project. A one star rating is too high for them.

The men were here days before we were scheduled because they had time to complete the job. Personable and extremely hard working. They never took a break. Quote for the work that had to be done was extremely reasonable. Great job. We had Canby Roof Masters in the past and would never go with anyone else. Top Notch. Pride in the work done!!!!!!!!!!!!!!!!!

Well, we got a new roof. Was it stress free? No. They stripped off the shingles on a Friday, leaving us to wonder over the weekend whether they were going to replace the tarpaper, or not. They did indeed replace the underlayment on Monday. They stripped the roof on Friday, including all the attic vents and flapper vents, leaving them open and exposed over the weekend. We asked them to cover the holes to prevent squirrels or birds from entering, and they promised to do so, but ultimately didn't cover them. Not sure if a family of squirrels is living in my attic or not. I hope not. We're they punctual? No. The Willamette Valley was going through a miserable heat wave, and they were way behind on other projects. They asked if they could start at 7am or earlier, and even though it meant getting our dogs up a lot earlier than usual, we agreed. After all, safety first, and my wife and I were both on the roof the weeks prior doing some painting, and were were definitely sympathetic. But on Friday and Monday, they didn't arrive until 9:30am, so all that was for naught. Tuesday they started at 8:10am, and Wednesday, they actually did start at 7am. All told, it took 4 days, with a weekend in the middle. Were they good at cleaning up? Not really. After the first day, we found about a dozen nails in the driveway, parking strip, lawn, and flower beds. Little bits to tarpaper all over. After that, we insisted that that everything be tarped. But of course the tarps were full of holes, and not effective. Instead of sweeping up the dusty bits from the shingles (as recommended by the Malarkey Factory), which I understand contain lots of silica and other hazardous matter, they used a leaf blower from the roof to scatter it all over the place. That means they blew that stuff all over my vegetable garden. The excuse provided was "if we had to sweep, it would have added an extra day". More disappointing, is that I didn't think about our new AC compressor - I didn't put plywood over it until the 2nd day, so it's now full of bits of stuff. I would have expected they would have taken care of that. They did work really **** ** the last day cleaning up. But I'm still not parking in our driveway until my new nail sweeper arrives from Amazon this week. Did they do what I would consider a 'quality job'? Did I see evidence of pride in workmanship? Not really. We have concerns regarding the drip edge being wide enough on the fascia where the gutters go. They installed 1.5" drip edge on the gutter fascia, and on a run of 20+ feet, I have reservations whether that is sufficient to allow for enough slope in the gutters, and still protect the fascia. His excuse was "that's how we've done it for thirty years". I don't buy it. The reason I don't buy it is they brought a bunch of 3x3 drip edge the first day, but it was the wrong color, so they didn't use it. So I know it exists. The cuts on most of the drip edge corners are about 1 to 2" inches apart. His excuse was "the gutter will hide it". On the very front of the house - the thing people see first, they spliced in a 1 foot piece of drip edge (looks awful) - and didn't even cut it at the same angles! See pictures. No visible evidence of pride in workmanship on this project. But we do have a new roof, and I'm glad this is behind us.

Terrific. Of course everyone is busy but when they scheduled me they showed up and stayed the full week until finished. They cleaned up each day, worked generally from 9to 9

Excellent work. Will hire again.

Great. They were responsive, explained everything and came back to do the work as promised

They were out the same day and patched it up until they can get us new skylights.

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I liked Roofmasters a lot.  They did great work and the finished product was beyond my expectations.  I couldn't even tell that they were there performing work since their clean-up was so diligent.  One area that I would recommend for them to approve upon is communication.  I would have liked a more up-to-date status of my install date vs. me having to reach out.

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After contacting several other roofing and handyman services who either didn't return my messages or couldn't get out to even look at the problem for 2-3 weeks, we finally contacted Roof Masters.
They returned my call within minutes and sent someone out immediately.  They were here within the hour and evaluated the issue, showing us pictures they had taken from the roof. They discovered rain water was running off the roof, in between the chimney and siding partially because there was no metal flashing installed along the chimney (the roof was installed by another company).  The crew added the flashing right then and there and referred us to a handyman service whom they trusted to address the siding and interior damages. We are so appreciative of their prompt response!

We took several bids for the job, roof masters came in with the lowest bid. They gave us approximately 2 weeks lead time on the installation and they showed up as promised with no delays. The crew did a great job, everything was clean when the work was complete. Several homes in our neighborhood have utilized Roof Masters, and all have been more than satisfied!

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• Extremely well!  Work crew was very professional, worked hard and fast.  They cleaned up daily and did no damage to our yard and landscaping.  All times and deadlines were met promptly.  We are very pleased and would highly recommend Roof Masters to anyone.

Fantastic! Prompt, courteous, followed through in every detail. And best of all, came in under bid and our home was treated like it was their home.

I chose them because of Angie's List. They were also close to me and they had good reviews. They were prompt and did a good job.

They came out looked in crawl space and went up on roof and found the issue.  They were great!

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