Founded 1989 • With Angi since February 2013
Service Provider ResponseIt was our pleasure to serve you [Member Name Removed]. Whats was more important for me was to stop the water from coming into your home and to do the the job right so you wont have to deal with it for a long time. Remember, we are here to serve in anything that you need. We will be glad to assist you any other projects that you might have just say the word. Thank again for trusting Bone dry Roofing with your home.
Service Provider ResponseThank you very much [Member Name Removed]. I 100% agree that I / we need to do a much better job on the communication side of roofing. I am even happier that our solution was able to take care of your issue. Again, Thank You for trusting Bone Dry Roofing and me. Shane
Service Provider ResponseGood Morning [Member Name Removed], As I do understand your frustration.... your older windows are more of a challenge than most. We are attempting to satisfy the screen replacement without damaging the window or your home. Like I have informed you, this will be taken care of. Your ridge vent is 100% installed correctly, it is the age and design of your home that gives it the aesthetic appearance that you are not please with. I sent you via email, the chimney cap replacement price. I was awaiting your response on moving forward on this item. I / We try to be responsive and professional to all of our customers. Again, I apologize if you feel that this is less than the case. I do commit that we will get your window screen addressed. Shane
Service Provider ResponseAs I do understand [Removed Member Name]'s concern. The roof was a 3 layer with wood shakes as the base layer. There was also rafters on top of the wood shakes because of several additions done to the home. I always attempt to give a very fair price in all that we do. This roof displayed some issues AFTER we started tearing it off. I could not see under the multiple layers to 100% assess. We also gave [Removed Member Name] a discount on the additional work. I am always disappointed when someone is not happy. The quality of the job that we do and did on this job was an A in my opinion. The only poor score should have been the price after the additional work was discovered. Thank you. Shane Emerson General Manager
Service Provider ResponseGood Morning [Member Name Removed]. My name is Shane Emerson and I am the General Manager of Bone Dry in Tulsa. I took over the office at the beginning of 2015 from Dave. Please contact me at 918.528.4169 for me to come out and take a look at your home. If there are things that you need corrected, we will absolutely work with you to satisfy your concerns. I look forward to hearing from you.
Service Provider ResponseI respectfully disagree. I sent out a respected repair technician. We did the inspection, as specified in the $99 inspection, and also sealed any exposed fasteners that were visible on the roof. This roof was in very good shape, and there was no further repairs that needed to be done according to the repair technician. I attempted to contact Mr. [Member name removed] on a few occasions, but was unable to make contact.
Service Provider ResponseHopefully the follow up and the new repair will fix the problem long term. Thank you for allowing us to actually fix the issue.
Service Provider ResponseThank you very much [Member name removed]. We are very happy that you love your new roof. Shane
Service Provider Response[Member name removed], I apologize for the lack of response from Bone Dry. I have recently taken over the Tulsa office of Bone Dry Roofing. Unfortunately, the gentleman that was the General Manager of Bone Dry Tulsa decided to leave after 18 years with the company with no notice. This, as you can imagine, put the response time at a stand still. You still should have been contacted to explain the reason for the lack of response. I apologize for this, and hope that you will give Bone Dry Roofing another opportunity to assist you in any future roofing, guttering, siding or insulation needs. Thank You for your time to give a review and the opportunity for me to address your concerns. Shane Emerson General Manager Bone Dry - Tulsa
Bone Dry Roofing Inc Tulsa is currently rated 4.6 overall out of 5.
Bone Dry Roofing Inc Tulsa is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Bone Dry Roofing Inc Tulsa accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available
Yes, Bone Dry Roofing Inc Tulsa offers free project estimates.
Yes, Bone Dry Roofing Inc Tulsa offers eco-friendly accreditations.
No, Bone Dry Roofing Inc Tulsa does not offer a senior discount.
Yes, Bone Dry Roofing Inc Tulsa offers emergency services.
No, Bone Dry Roofing Inc Tulsa does not offer warranties.
Bone Dry Roofing Inc Tulsa offers the following services: Carpentry - Unfinished. Carpentry - Woodworking. Chimney Repair. Fireplaces. Gutter Repair & Replacement. Insulation. Masonry. Roofing. Screen Repair. Siding. Windows.
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We offer Interior & Exterior painting services to Residential & Commercial Clients, we work 1 on 1 with all our clients to create custom painting solutions and ensure all of our Client's needs are executed.
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.