Torch Service Company, LLC

Very good experience. They did a great job.

They stood by their word

I would hire them again. They did a great job and were very efficient.

This company does quality work but, as another reviewer said, are not always punctual. When they could not come the morning they were scheduled, however, they came in the afternoon and they always kept me informed. I think it's just the nature of this type of work that sometimes a job runs longer than they might have thought. Overall, I was very satisfied and highly recommend this company.

Would hire them again

The Repairman was very respectful and friendly, explaining the process of the repairs.

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They do quality work, but are not punctual. Several times they did not show up for a scheduled appointment and did not call to let me know about it! I was very frustrated. When they finally showed up, the work was done quickly and efficiently.

After I contacted home advisor, Josh called and came out the same day to repair my leaking shower. I certainly appreciate the promptness but also his expertise in taking care of my pluming problem. A pleasant experience, thank you so much.

Josh and his team were very efficient and professional. I had a pipe break underneath the bathroom and it required breaking up a small section of the slab to access. After locating it with the camera, a second visit was planned since it was an all-day job to excavate, replace pipe, and repour the concrete. The work was completed in one day. All that's left is to have someone finish the floor and relay tile. The cost was less than other quotes I received for a similar job. I will be calling Torch for my future needs.

I had the install a new kitchen faucet and disposal. Raul was my service technician and he was very pleasant and respectful to work with. He had to work around my counter top installers and didn't miss a beat. The hot water shut off valve started leaking that evening but I text messaged Josh over the weekend and he was very quick to respond. Raul came back Monday and replaced the valve and all has been great since then. Only wish he would have checked that before he left on Friday because I had to pay for another service call--that was the only negative of the whole experience. I will be recommending Torch to anyone who asks for a plumbing reference. I am really satisfied with the experience.

Nice person, good job, poor communications!

My project was completed the same day I requested it. Installation was quick and clean. The cost of the installation was less than I thought it would be.

Josh and Raul were both very professional and the phone quote to reset a loose toilet was spot on.

Prompt response to my calls and installed water heater the next day.

Great customer service, fair pricing, will definitely use Torch again.

Very pleased with the services provided. In addition to the water heater repair, they installed a garbage disposal and fixed a leaky toilet. Completed all Jon's in about an hour and a half.

Raul and Chris installed a kitchen faucet in less than an hour. Arrived at the agreed upon time were very professional and charges were reasonable.

They did a great job and was well worth the cost of the service. I felt sorry for the plumber guys who had to dig out a ton of baby-wipes that the previous tenants had flushed down the toilets.

Josh is fast to return your call and is very helpful. Would definitely hire them again.

Josh was very professional and I would recommend him to anyone. Deanna

Torch Service Company came out on a Saturday and looked at my water heater leakage issue and were able to come back out on Monday morning to replace the water heater. Very pleased with them.

The plumber I usually use wasn't available. Torch was available the same day I called which was great! I was already off work so I didn't have to take an additional day off.

Great service, great workmanship, reasonable price.

Professional staff