Professional Tv

They told us by phone that they suspected a lamp had gone out. Told us that would cause both the absence of a picture and the sound going off. Quoted us a price if that was the problem. Tony came out right on time and went straight to work. The price was exactly what they quoted. Will definitely use them again should we have a tv or stereo problem. Highly recommend!

Very good service - repaired the same day I brought it in. Highly recommended.

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He was on time he talk through the process told what he was doing very knowledgeable even told us how to replace a bulb in a other TV will use him again

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Service was discourteous. Effective for 1 day only.

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Went great with one small glitch. I had two similar 46" Samsung LCD TVs covered under the above mentioned Capacitor Settlement. I took the 1st one in on 8/28 and picked it up the next day. No problem, quick service. I obtained a work order from Samsung for the 2nd TV on 8/29 but was not able to get it to the shop until 9/3, the deadline for repair under the Capacitor Settlement. Someone at the repair shop ASSUMED the work order received from Samsung on or after 8/29 was a duplicate of the previous one and cancelled it. Luckily I had all the pertinent information with me so called Samsung and obtained another work order. I picked the TV up the next day. Again, no problem, quick service. My only advice to Professional TV is don't assume. If I couldn't have taken the TV in until the next day, it would have been too late to get a new work order, or at least that argument could be made by Samsung. Overall EXCELLENT service from Professional TV. I would use them again. The reason I rated "B" on professionalism was their motto "GOD-FAMILY-TV-JEEPS" on the wall and on the claim check. I wasn't offended by it. It just seemed a little inappropriate for a place of business. I'm leery of anyone who puts their politics and religion out front but have no position on TV or Jeeps. It's actually kind of humorous and we are in Oklahoma. In any case, Professional TV provided excellent and professional service.

Took it in at 10:30 am. They called me at noon and said it would be ready by 2:00 pm. It was and I was delighted.They charged $50.00 to diagnosis the problem. That $50.00 was applied to the repair fee. Technicians from a&e were going to charge $100. for diagnosis only. These people were very kind, prompt, and their facility was neat and clean. We used to have an appliance store here in El Reno, and these folks did all their repair service. They highly recommended them as do I.

I have a Samsung LCD with bad capacitors that cause it to take 20-30 minutes to turn on. There are web sites that tell you how to replace these yourself, but I would rather pay a pro, if the price is right. I requested a quote via email and got this response: If brought in the cost would range around $200 depending on how many capacitors needed to be replaced. Thank you, Professional TVGod - Family - TV - Jeep's3617 N. Portland AveOklahoma City, OK 73112405-942-3009 Fax 405-942-1117 http://www.ProfessionalTVOKC.com The following day I requested a quote from In Home TV Repair in Norman. They told me that my TV had been the subject of a class action lawsuit and that Samsung would repair the TV for free. They gave me the toll free number to call.

On the first occasion the repairman after making some initial repairs determined that the tv could not be repaired without excessive expense and recommended replacing it.On the latest the repairman quickly diagnosed and fixed the problem.