First, let me say that I personally find Jeff to be very pleasant to talk to and he gave us a couple of good suggestions for the pantry that I didn't think of, but that's pretty much where it stops. This was suppose to be a 2-3 week job. Our bathrooms are small, the job only entailed two vanities, two over the toilet cabinets and the trim and doors of the linen closets. Let's start with the fact that he scheduled 3 installs that were no call ~ no show. I called and he wouldn't answer his phone or return our calls. So we cancelled other plans 3 times to be left sitting and waiting. After the 3rd time, we went down to his shop and wanted to know why ~ could not get an answer out of him. Out of frustration, I ask if our cabinets were even made and he said, "yes, they're being painted at our paint shop". It was like I was hit with a 2 x 4 and I said, let me get this straight, you've scheduled us for numerous installs and the cabinets aren't even painted! So, he scheduled another install and his installer showed up. OMG, what a nightmare. The vents were against the floor tiles ~ how am I suppose to get them out ~ he said, use a crowbar. No, this needs to be in the center of the kickplate. There was a big space between the wall and the cabinet over the toilet ~ perfect for spiders and whatever. That needed to be closed. The hall closet bar totally missed covering the shelf. The installer said that Jeff measured wrong and Jeff said the installer put the frame in upside down, but he remade it. I'm pretty sure he transposed the top measurement and bottom measurement with the second frame. The other linen closet was another problem. There was a huge space between the closet and the frame. Finally filled it in with trim. The vanities didn't fit the footprint of the tile, they were too deep and too short in length...had to get him to redo several things just on the vanities. There was at least a dozen problems with each bathroom. The last thing was when he installed the handles. The first drawer we opened, the handle fell off and the first door we opened was cracked where he attached the handle so tight it cracked. I am so thankful we decided to start with the bathrooms to see his workmanship before we started on the kitchen and pantry. Our 2 - 3 week job ended up being 2 months. But it's the workmanship, communication (or lack there of) and stress that I could never recommend him.
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FAQ
ULTIMATE CABINETS is currently rated 2 overall out of 5.
No, ULTIMATE CABINETS does not offer free project estimates.
No, ULTIMATE CABINETS does not offer eco-friendly accreditations.
No, ULTIMATE CABINETS does not offer a senior discount.
No, ULTIMATE CABINETS does not offer emergency services.