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Boak & Sons Inc

Insulation Service, Roofing, Gutter Repair and Replacement,

About us

Boak & Sons was established in 1974 as a small insulation company by Sam Boak while he was only a senior in high school. With the high energy costs of the 70’s, we expanded early on into the roofing business. We offered economical roof installations through cutting edge technology and equipment, allowing customers to recoup even more in energy savings. Now, we serve both residential and commercial customers to provide quality customer service from Cleveland, Ohio to Pittsburgh, Pennsylvania and everywhere in between. Our services have also expanded to include sheet metal, siding and gutters along with roofing and insulation. Our company lives by two simple rules: 1. Safety is always first and 2. Never, ever, EVER cut a corner. With over 150 employees serving our customers, these rules help us achieve superior customer service as well as a work environment that gives our employees a safe place to call home. To learn more about the President and Founder of Boak & Sons, Sam Boak, visit www.boakandsons.com.

Business highlights

Emergency services offered
51 years of experience

Services we offer

We specialize in the premium installation of roofing, insulation, siding, gutters, and sheet metal for commercial and residential projects. As a local company, we use in-house crews to complete on-site installations for projects from Cleveland, Ohio to Pittsburgh, Pennsylvania.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.772 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
3%
2
1%
1
3%

Filter reviews by service

Showing 76-100 of 72 reviews
Kimberly M.
May 2012
5.0
Insulation Service
Yes, I recommend this pro
$1,200
Honest, inexpensive, timely, professional. 4 star across the board.
My husband had just been released from the hospital after having his hip replaced. So, since he was going to be home I didn't feel it necessary to take the day off of work and left him home to handle the insulation job. The two young men that did the job were most helpful in moving furniture, and numerous other large, heavy items that were in the way of the walls that were needing holes drilled in them to insert the insulation. My husband was not able to help them at all as he was on crutches. All living space areas of the house had to have the holes drilled on the inside of the house. They moved all necessary furniture, drilled the holes, replaced the furniture and cleaned up any dust or debris from the drilling and insulation process. What I really liked was that all of the holes drilled they kept low on the wall so you really don't even notice them. Most are behind furniture. We've yet to paint over the patches because it's just not noticeable. We'll get to it the next time we paint. We have an attached garage and they moved everything out of the way, even the garage refrigerator, to drill the holes and insulate where needed. Of course, replacing everything and cleaning up any debris.
This job was done over 2 years ago and we did notice a significant reduction on our home heating costs. The job will pay for itself in a few, short years. Very pleased overall and would highly recommend!

Denise B.
May 2012
4.0
Insulation Service
Yes, I recommend this pro
Overall, I have no complaints.

Michael S.
May 2012
5.0
Insulation Service
Yes, I recommend this pro
$600
They did a good job.  They did what they said, showed up when they said, and cleaned up good.

Anthony M.
Apr 2012
1.0
Roofing, Gutter Repair and Replacement
Ray from Boak & Sons Inc was eager to provide an estimate of the work I needed.  Talking to him on the initial phone call, I told him that I need the work completed the week of April 9, 2012.  He said that wouldn't be a problem, and so he came out to give me an estimate.  While he was measuring the house, I explained to him that I fired a previous roofer because the guy gave me a bunch of excuses why he wasn't on time; explaining to Ray that I do not do business in that manner.  As the week of the 9th approached, Ray called to say that he would probably be out on Wednesday, April 11, due to the weather forecast and the fact that he was completing another job.  He said the installers would work on Saturday, too.  I spoke with him on Tuesday, April 10, regarding the name of the shingles.  Ray asked that I take a sample to Banner Supply Co. for a positive identification.  I did, and called him per his request on Wednesday morning.  I called him later that afternoon, as he never returned my call.  He said it he wouldn't be able to start until Friday, April 13.  On Thursday, April 12, I received a call from Ray.  He stated that he wouldn't be able to start the job until next week, as his men weren't finished with the current job.  At my questioning his promise to have the job done this week, Ray began making excuse after excuse, including saying that on Wednesday, April 11, he was in Cortland, Ohio and there was an inch of snow; this is a blatant lie.  After listening to, and being lied to by Ray, I decided that this company was not a reliable company and that folks should know that they are better off using someone else...I know I am!
Response from Boak & Sons Inc

"Thank you for your timely feedback regarding our company. We always appreciate hearing from our customers and we’re doing our best to respond their needs. We were happy to hear Ray was able to quickly make arrangements to assess your roofing needs on the short notice you were working with. We were glad you called Boak & Sons as your roof needed structural changes to it. Fortunately we have a certain crew highly skilled with that type of carpentry work for roofs. Unfortunately in our business we are subject to weather conditions and uncontrollable factors once a roof is torn off. According to our company policy, we will not send roofers out onto a roof that has snow or frost as it causes a safety issue. Additionally, it is our policy not to cut corners on any roof, even if it requires more time and labor from our guys. It should be noted that these uncontrollable factors can affect everyone’s schedule as we make the best effort to finish every job we have started before beginning others. We cannot guarantee the weather or what we find when a roof is torn off, but we will always guarantee that each customer will receive professional and quality work. We sincerely apologize for the time delay and will be happy to accommodate your schedule should we be given another opportunity to do so. Thank you again for your feedback. We appreciate it greatly. Sincerely, Mara Boak"


William R.
Apr 2012
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$1,000
The company was very responsive to our intital inquery.  All of their staff was punctual and professional.

Laura J.
Apr 2012
5.0
Insulation Service
Yes, I recommend this pro
unknown

Edith J.
Apr 2012
5.0
Insulation Service
Yes, I recommend this pro
I thought everything went very well. They were nice and punctual, and the project went exactly as expected.

Walter S.
Apr 2012
5.0
Roofing
Yes, I recommend this pro
They got the job done in a sufficient amount of time, and I recall the price as being very reasonable. I would recommend them to others based on our experience.

JOHN M.
Apr 2012
3.0
Roofing
Initially, their work was extremely poor. The crew installed two different colors of fascia, glued shingles onto my roof, and completely destroyed eaves with their ladders. We literally had neighbors come by and laugh at what they did. The office was contacted about these issues, and Sam Boak, the owner, came out to our home himself.  He wholeheartedly agreed that everything needed by fixed. I really appreciated his responsiveness. His employees were back out promptly, and they fixed everything to our complete satisfaction. Because of their responsiveness, and the fact that everything was done well in the end, we decided to bid our insulation work with them. We called about an estimate on three occasions. Unfortunately, no one ever came out to our home.
Response from Boak & Sons Inc

"Thank you for the feedback. Mr. Boak makes a personal effort to ensure every job is done with the highest professionalism and quality of work. Our reputation and dedication to service are what have kept our company in business all these years. We are glad the issues got resolved and you are now happy with your roof."


Gail O.
Apr 2012
5.0
Roofing
Yes, I recommend this pro
I think they did a nice job. They were very prompt and knowledgeable, so I would recommend them to others.

Richard T.
Mar 2012
5.0
Insulation Service
Yes, I recommend this pro
$885
The job went smooth , quicker than expected,  workers were professional  and courteous.
Response from Boak & Sons Inc

"Thank you for your business! We were glad to help make your home more comfortable and energy efficient."


Jeffrey G.
Nov 2011
5.0
Insulation Service
Yes, I recommend this pro
$4,000
This is the first time we've used them and they did a good job. We would use them again and would recommend them. We had 3 other companies that we got estimates from and their price was a little bit lower but it was about average.
Response from Boak & Sons Inc

"Thank you for your business Member. It was a pleasure to work with you and we look forward to servicing your future needs."


John S.
Sep 2011
5.0
Insulation Service
Yes, I recommend this pro
Overall, the job went really good.  They were really professional.  They did a really good job.  I am very happy.  I don't know how much it is going to cost because estimator is going to come out today, and they have to insulate the wall from the outside of the house.  I will recommend them.
Response from Boak & Sons Inc

"Thank you for your business Member. We were happy to provide your insulation needs and look forward to working with you in the future should you need our services."

Showing 76-100 of 72

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Boak & Sons Inc is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM Saturday: 8:00 AM - 11:00 AM
Boak & Sons Inc accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Boak & Sons Inc offers free project estimates.
Yes, Boak & Sons Inc offers eco-friendly accreditations.
No, Boak & Sons Inc does not offer a senior discount.
Yes, Boak & Sons Inc offers emergency services.
Yes, Boak & Sons Inc offers warranties.
Boak & Sons Inc offers the following services: We specialize in the premium installation of roofing, insulation, siding, gutters, and sheet metal for commercial and residential projects. As a local company, we use in-house crews to complete on-site installations for projects from Cleveland, Ohio to Pittsburgh, Pennsylvania.