Founded 1991 • With Angi since October 2006
Service Provider ResponseHello [removed member name] I want to first thank you for taking the time to leave a review and I appreciate the opportunity to do the work. I do apologize for the delays and communication concerns. We did experience a little trouble scheduling with your sister and also a little trouble getting in to house with your mom and we understand that things happen. The leak was more involved than your family had expected which is why we had to go get parts and open the wall behind the kitchen sink to fix the rotted galvanized drain in the wall. We do charge for travel time to get supplies. Unfortunately we don't usually know exactly what is needed on a job until we see it and its not always possible to get everything done in a 2 hour labor window which is what you had purchased, that is why I informed you before we did anything that it would be over the 2 hours. Again I apologize for any inconvenience or disappointment this may have been for you. I really strive hard to provide good quality work at a fair price and with complete honesty and sometimes I do mistakes. Thank you again
Service Provider ResponseHey [Member Name Removed] I want to say that it was a pleasure working with you and your family. We really enjoyed everything. I thought we were supposed to get an invite for Thanksgiving! LOL.. I really appreciate the opportunity you gave us and to trust us to come in to your home for a long period of time for both of those bathrooms. And thank you for taking the time to leave a review. The guys also enjoyed getting to know you all. Please let us know if we can be of assistance in the future. Thank you.
Service Provider ResponseHey [member name removed] thank you for taking time to leave this review and thank you for the opportunity to do work for you. I do apologize for the time delay. We did have a super busy summer and were working out of town a lot and when I finally did try to start scheduling then I had the dump truck issues and we were dealing with weather issues. We did however spend hours going through the dirt trying to remove the clay and trash so I apologize if we missed something, I would have gladly picked it up for you. We also spent hours on the machine trying to make the yard look as nice as possible considering what was done and tried to keep you from having to regrade the yard in spring. I did not put the dirt removal in the price trying to keep it manageable for you but it was in the contract and I offered to remove it for a little extra but you had told me you were not interested. We really did try to make your yard look nice and when we left I thought it looked good I even took pictures of it. The city of Dayton plumbing inspector also thought it was a nice looking job. Again I apologize that you feel it was a bad experience please let me know if there is anything we can do in future. Thank you
McLean Plumbing is open:
Sunday: 8:00 AM - 2:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
McLean Plumbing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
No, McLean Plumbing does not offer eco-friendly accreditations.
McLean Plumbing offers the following services: Plumbing service, new installation, repair or replace, bathroom & kitchen remodeling, commercial and residential. Gas , sewer and water. Bathtubs,showers,vanities,countertops,toilets,sinks. Water heaters ,water softners and water purification. Garbage disposals, sump pumps and well pumps. New water lines(pex,copper,pvc). New drain lines(copper,pvc,galvanized,cast iron).