D & B Plumbing Service LLC

The water pressure in my house began to surge recently whenever a large amount was used.  It appeared the pressure regulator was going bad.  I contacted our home warranty company.  After explaining the situation they assigned the work to D&B. D&B contacted us promptly and arrived on time.  I demonstrated the issue to Jim and he turned the screw on the regulator to open it more to alleviate the problem.  In my opinion that was only a temporary fix.  I explained to him that I did not agree that opening the regulator was a long term solution.  He disagreed and stated the warranty company would not cover replacement of the regulator.  I asked him to call the warranty company and he began to get agitated and raise his voice. On the way out of the house to call the warranty company from his van he slammed the door.  I thought his behavior had become very unprofessional and I asked him to leave.  He obliged. 

Contacted this plumbing company via my home warranty company.  They arrived a bit later than expected due to an unexpected stop at a supply place, but otherwise were professional and completed the job quickly and completely.  Based on my experience I would use them again in the future.

They were professional. They made sure to wipe their feet while coming into the house. They explained as to what had caused the problem and how they fixed it.