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TruGreen Lawn Care - 903

Designer - Landscape - For Business, Architect - Landscape - For Business, Landscape - Soil, Sand, Mulch and Rock Delivery,

Services we offer

Lawn, broad leaf weed, crabgrass & annual weed prevention, fertilization, grub, insect, tree and shurb care & pest control.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
12%
3
12%
2
0%
1
9%
Showing 1-25 of 33 reviews
Kathy L.
May 2022
5.0
Yes, I recommend this pro
Great job! I would highly recommend them and I am very satisfied with their service.

Kathy L.
May 2022
5.0
Yes, I recommend this pro
I would highly recommend them. Great service.

Kathy L.
May 2022
5.0
Yes, I recommend this pro
I don't have to worry about anything. They did a great job.

Kathy L.
May 2022
5.0
Yes, I recommend this pro
I am very satisfied with the service they are providing to me.

Kathy L.
May 2022
5.0
Yes, I recommend this pro
They do a great job.

Rich B.
Sep 2017
1.0
TruGreen is as a bad a business to deal with. They refused to let me talk to a manager when called the company. They continued to keep me from talking to a manager even though I complained on their website through my account. I talked to a manager for the first time today Monday Se 18, 2017 when he called me in the morning to yell at me, accuse me of looking for free service, and refused to come out and see the problem or try to remedy the problem. Totally unprofessional and a scam business that destroyed my lawn and left me with a health hazard on my lawn, Rust Mold which aggravates allergies and contaminates everything it touches. They still owe me money from the account they took from Turf Master. I never wanted TruGreen to work on my lawn. Thy bought the prepaid service I had with Turf Master. I want all my money back from them that was left on my prepaid service when they got it from Turf Master and I want my lawn cleaned up and restored back the way it was. Bing a disabled veteran I do not have the ability to fix this problem and will be forced to hire someone for the mess created by TruGreen. TruGreen is dishonest and lacks integrity.
Response from TruGreen Lawn Care - 903

"We are very sorry to hear that your experience with our customer support team was not helpful, and we would like to apologize about how this may have impacted you. We take great pride in offering the highest possible level of customer service, and it is extremely concerning to read the details of your experience. We would appreciate the opportunity to discuss your experience directly so that we can expedite a speedy and effective solution. Please contact us at: 1 (800) 515-3380 at your earliest convenience. Again, we would like to apologize for any inconvenience."


Daniel E.
Aug 2017
4.0
$8,000
They burned the lawn

Colby F.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Guoping X.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Zandra W.
Jul 2015
5.0
Yes, I recommend this pro
.

Shannon K.
May 2015
2.0
Yes, I recommend this pro
$6,800
I list of grievances with Scottslawn is too long to put here however I will write some highlights...

Bonnie D.
May 2015
3.0
$5,000
I have no problem with the products or the people doing the lawn. I DO have a problem with their scheduleing. I sign up for 4 applications a year and they try to sneak more in at my cost. This has been going on for the past 3-4 years after repeatedly  asking them to not do this. So  after the first application this year, they called to apply another application within days of the first one. I've had enough.

Kelly C.
Mar 2015
4.0
Yes, I recommend this pro
$30,000
We have used them for the past two years. I was happy. The people are pleasant enough. One guy does all the application but I think two men came in to do the aeration.

Laurie D.
Mar 2015
4.0
Yes, I recommend this pro
$20,000
I've been using them for probably the last four years or so.  We actually see them in the neighborhood.  They do a good job. The staff is very good.  It is an interesting line of work; it is not a work that I would do.  Scott seems to run the whole lawn and we appreciate that.  We had one problem were they over sprayed and fried the lawn a little bit but they did come out and looked at what happened to the lawn and gave us some credit.  They were responsive to the complaint but they did fry the grass.  Their prices are fine.

Patricia U.
Feb 2015
2.0
Not good. they triple charged me. Gave me a hard time, made all kinds of exscuses. Finally gave me my money back but it took a few months

Michael M.
Jul 2014
2.0
.This company did not provide the expertise needed to solve my landscape problems It was difficult to focus their attention on specfic issues when the needs did not fit a planned schedule of application When i dismissed the company for failure to perform i was sent a bill for a final application not performed.When i called and explained why i had denied continued service i was sent a collection letter.I would highly recommend staying with a local landscaper whose reputation in your area depends on word of mouth and whose ability to perform is not tied to a preset schedule of a standard apply and bill formula

Helen S.
Feb 2014
5.0
Yes, I recommend this pro
$4,000
It was fine.  I have no complains.  My husband was the one who did it and I think there were two of those we speak with were very pleased with.  The price was about competitive and the price was okay.

Teresa B.
Jul 2013
4.0
Yes, I recommend this pro
$130,000
They keep my lawn nice nice and green and they keep the bugs out. The quality of work is fine.

Gene A.
Apr 2013
2.0
$7,000
They were horrible. I came on vacation and then Angie’s list launched their service. I would now be getting into it finally and checking reviews for services in my area. Last year I used Scotts Lawn Service. I thought it was unbelievable, I have used Scotts products for years and I thought their lawn service would be top of the line but it ended up worst then if I did not do anything at all. I actually got my money back from them. They actually refunded without a problem but that was not really the point. In my area if I do not prevent the crappy rats at spring time then we get it and there was no way to get rid of it.  Last year was a disaster because they messed the whole thing up. It was six payments for $70.00 and I did not get pass the payment because I had issued and I called them back and called them back. Then they came but I wanted a supervisor out here because it was really a serious issue. They never sent the supervisor and they refunded my money and I never heard from them again. They were not interested in making it right. What I wanted was to have somebody who cared about what happened and nobody seemed to. It was huge surprise for me being Scotts. They were the guys I was buying their stuff for years. It totally blew my mind. I got my money back with no hassles.

Edward H.
Apr 2013
5.0
Yes, I recommend this pro
We did receive the estimate and the price was relatively reasonable, although aspects of it were a little open-ended.  However, while I was away on a business trip, my wife had cntacted another company and had already agreed to their services.  Thus, we did not conclude an agreement with Scotts.  However, I would go with them if the company we had already contracted with does not work out.

Russell B.
Feb 2013
4.0
Yes, I recommend this pro
$100,000
I have a yearly contract with them. They are okay. Their prices are pretty good.They come out on a regular basis. I will continue to use them because of their price.

CARL J.
Jul 2012
5.0
Yes, I recommend this pro
$4,900
I like that they call first and tell me what they want to do. It gives me the opportunity to approve or not. They also tell me the times range they would be here at.

Janice H.
Jun 2012
5.0
Yes, I recommend this pro
They are very professional and have a good product.

Russell B.
May 2012
5.0
Yes, I recommend this pro
$80,000
They did some fertilizing and killed some weeds in my yard for me about a month ago. I would give them an A rating and will use them again.

Cynthia G.
Mar 2012
4.0
Yes, I recommend this pro
They came when they said they were going to come and everything was fine. They were good.
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

TruGreen Lawn Care - 903 is currently rated 4.3 overall out of 5.
TruGreen Lawn Care - 903 accepts the following forms of payment: CreditCard
Yes, TruGreen Lawn Care - 903 offers free project estimates.
No, TruGreen Lawn Care - 903 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 903 does not offer a senior discount.
No, TruGreen Lawn Care - 903 does not offer emergency services.
No, TruGreen Lawn Care - 903 does not offer warranties.

Contact Information

615 Day Hill Rd, Windsor, OH 06095

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