We went to the store with a sample (for color purposes) of carpet for a room we wanted to redo.Salesman immediately wanted to show us what they had and quot;in stockand quot;. They had something that would work, we provided EXACT measurements and salesman calculated yardage required; we also discussed layout options ect as we know that this can change the amount of carpet needed. They sent someone out to measure the room and his measurements matched the ones we had used at the store-HOWEVER-he said we needed 4 more yards than the salesman said. When questioned about this he became aggressive and said just how did you come up with that to which we replied that we did not come up with anything, it was their salesman's math not ours! He was a poor excuse for a representative of a company and also did not sound very confident of the installer's abilities either. We thought that he was just having a bad day and decided to go ahead with the install as we wanted it done. BIG MISTAKE.The installers arrived on time and did their work. Afterwards my husband noticed two lines across the room so he called to inquire-no big deal, it will go away after you vacuum- guess what-they don't.Three different times we have steamed these lines and they are still there. Also, while steaming we noticed a distinct odor-MILDEW-so one can only guess where this carpet came from and how it was stored. We requested a copy of the bill to be sent indicating the mgf and color no. It was then that we were informed that their and quot;in stockand quot; carpets are drops and end of runs, something that is not mentioned when you are buying.After looking around the room we then noticed that all of our newly painted baseboard was scratched from the installers knife, plus wall damage in two places. It took weeks to receive a copy of the bill-after numerous requests and when some of the issues were mentioned there was absolutely NO RESPONSE, WHICH me that customer service is obviously something they don't do. Do yourself a favor and steer clear-their prices aren't anything that exceptional either.