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Fazio Sewer & Plumbing Inc
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
Family owned & operated.
Business highlights
Emergency services offered
27 years of experience
Services we offer
Commercial & residential plumbing repairs, drain camera video & preventative., hot water tanks, sewer & drains snaked, sewer and drain dig up & repair, unclogged, waterlines
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5161 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 11% |
Showing 126-150 of 161 reviews
Justin W.
Nov 2012
It was great!
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great review."
Robert K.
Nov 2012
I used Angie's list to narrow down vendors for the work I needed performed, called a few and dismissed them for various reasons, and gave Fazio the contract based on price, firm experience, and responsiveness. Joe & son spent one full work day and Joe spent half a day completing the concrete application and clean-up.
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great review."
RICHARD D.
Nov 2012
See above.
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great review."
Jennifer Y.
Oct 2012
The gentlemen arrived on time. After about 15-20 minutes they found the problem. They were very professional and offered common sense recommendations.
Response from Fazio Sewer & Plumbing Inc
"Thank you for the great review ! :)"
Peter S.
Oct 2012
Over the years I've had a reoccurring problem with a slow draining storm sewer. I had it snaked out several years ago, however, that person did not reach the house with the snake (180 feet from the road). I even installed a sump pump as a safety backup. Well a few weeks ago I heard the sump working after a rain storm. At that point I searched Angie's List and found Joe. On his first visit he got 80 feet in and hit an obstruction. I dug it out and he returned in a few days and proceeded to clear the run to the house. What a mess of roots he got. We then ran water through the basement drain to make certain the system was working. What a feeling of relief
to know the job was done right. Joe, also, provided good information on how to keep the system working properly over time. I thought his price was very fair, especially for two trips.
to know the job was done right. Joe, also, provided good information on how to keep the system working properly over time. I thought his price was very fair, especially for two trips.
Response from Fazio Sewer & Plumbing Inc
"Thank you for the great review and POH nomination. Happy to of been of service and we thank you for your business."
Bela A.
Sep 2012
The job went extremely well. No surprises and they told us what preventive measures we could use. Very pleased with the work performed.
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great review."
Pam M.
Jul 2012
Excellent experience!
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great review !"
Mary S.
Jun 2012
He did a nice job. He worked most of the day and fixed the problem. His prices and quality of work were excellent. He's very professional.
Response from Fazio Sewer & Plumbing Inc
"Thank you for the great report. Glad we solved your plumbing problem."
Adam B.
Jun 2012
The Fazio folks were excellent to work with. They showed up on time, were diligent and polite, performed the work that was required without attempting to up-sell, and were forthcoming about potential issues in the future and what I could do to avoid the problems myself. And they were quick! Great experience, will recommend them and use them again.
Response from Fazio Sewer & Plumbing Inc
"Thank you for submitting such a great report and were happy you made good use of our online coupons. We appreciate your business."
CHRIS M.
Jun 2012
No problems at all. Joe and his assistant were on-time, professional, and courteous. They stayed a bit late to finish the job, and left the site very clean. The total bill was extraordinarily reasonable, given the amount of work done and the time spent. Joe has been to my house several times for drain cleaning and plumbing issues, and I've always been very pleased with his work and his prices. Will definitely keep using him whenever I have plumbing and drain issues.
Response from Fazio Sewer & Plumbing Inc
"Thank you for taking the time to post such a great report and we appreciate your business."
Jennifer K.
May 2012
I used this company, previous, through my home warranty and was assigned them again. It's a family business and they are probably the nicest, most thorough, fair plumbers I've had the pleasure of using.It was a father/son team who did the work on my "new to me" house, aged 52 years old. They were courteous, helpful with my questions, and did extra jobs (caulking) for me that shouldn't have been included in my warranty claim, but did it to help me make my first home functional. I would use them even without my warranty!
Response from Fazio Sewer & Plumbing Inc
"Thank you for the great report ! :)"
Doug N.
Apr 2012
Did not hire
Response from Fazio Sewer & Plumbing Inc
"Sir, You requested a estimate to waterproof 2 walls on your home with a 7 foot deep basement. A total of nearly 70 feet. Our qoute was less than ten thousand dollars and under the industry average of 150.00 per foot. There were no " add ons" as you called them and you have yet to reply to the e mail I sent you asking you what these so called add ons were. We also went out of our way to save you by advising you in the qoute we would snake the downspouts on other 2 sides of home and video inspect your storm sewer as well. If that is what you refer to as a " add on". Its not a add on when the contractor is doing that for you free. Looking at the other reports you submitted on the other 2 companies that gave you estimate sfor this waterproofing you had nothing nice to say about them either. After receiving 3 estimates from 3 diferent companies with comparable pricing on ewould think you would come to the conclusion " This is a major home repair and is going to cost me mor ethan a hundred bucks!". I do not think we are extremely overpriced to qoute you less than ten thousand to waterproof half your home having a entire crew at your home for the whole work week with excavation equipment, parts, materail and permits.I do not think it is fair at all our company recived a F from you for pricing when we never did any work for you. Youy also recived a emailed written qoute in 3 days for the proposed work YOU wanted done. So I am confused why you are claiming it took to long to get a qoute ? I think this is clearly a case of you had no concept of what to expect to pay to have such a major project done and didnt like anyones price period. Im sorry to tell you this but your not going to get half your home waterproofed for 5 hundred bucks no matter who you call. It is 2012 not 1812 Sir and there are costs to run a major job like this. I hope you find someone taht can do this project for you for next to nothing and hope they are licensed, pull the proper permits and do not give you a shoddy job."
Murali P.
Apr 2012
The service was done as a home warranty claim, so I only paid the deductible. However, I specifically asked for this provider due to positive prior experience. I noticed the leak on a Saturday while checking the crawl, called warranty company and asked for Fazio Plumbing to do the service, which they obliged but told me that I probably won't be hearing from the provider till Monday since it was the weekend. But surprisingly, I got a call from Fazio Plumbing later that day, and I was told they were working weekends to clear backlogs and would be able to schedule my service the next day (Sunday) itself. This was great news since I was anxious to get the leak fixed as soon as possible.
Joe came over the next day (a little late, due to an emergency service call they had to attend to in the morning, I was told), diagnosed the problem promptly (which involved going to the crawl to inspect the leakage, and pulling the toilet) and took care of the issue by replacing the worn out/displaced wax seal. He was professional, prompt & courteous throughout, and showed me exactly what was going on. I checked the crawl couple of weeks later, and, as expected, the leak was no more and everything was completely dry.
I am very happy about the prompt service that was done right, and won't hesitate to call this provider if I need plumbing/sewer service again in the future.
Joe came over the next day (a little late, due to an emergency service call they had to attend to in the morning, I was told), diagnosed the problem promptly (which involved going to the crawl to inspect the leakage, and pulling the toilet) and took care of the issue by replacing the worn out/displaced wax seal. He was professional, prompt & courteous throughout, and showed me exactly what was going on. I checked the crawl couple of weeks later, and, as expected, the leak was no more and everything was completely dry.
I am very happy about the prompt service that was done right, and won't hesitate to call this provider if I need plumbing/sewer service again in the future.
Linda M.
Mar 2012
This is a really nice company to deal with. They are friendly, responsive and eager to do the job. I definitely will call them for any plumbing issues that come up in the future. They were able to quickly figure out why we were unable to light the pilot in our water heater. The work was completed a day sooner than I had thought which made the painters happy. They had hot water for clean-up. I do not know the dollar amount of the repair as this was an insurance claim from a home warranty company.
Eugene F.
Feb 2012
I called the plumber based on the excellent feedback from others. He did not answer at first, message was left. He returned my call and we spoke briefly. He called back and scheduled an appointment to come out for an estimate. He came out as we agreed and provided honest feedback and few suggestions before any work should be done. I would highly recommend to others. I will be using his services once I get the city to check things out on their side.
TRYPHENA R.
Jan 2012
I utilized the services of this company through Angie's List Big Deal offer. The company came out in a timely manner and did the required work, checking all plumbing areas in the house. One of the problems was the laundry room would fog up and heat up like a green house whenever the hot water tank wuold run. They discovered that some of the problems that I thought were plumbing issues with the hot water tank were from a block chimney that could cause carbon monoxide issues and presented a potential fire hazard. They did all the plumbing work and advised me to have the chimney's checked.
Jeff B.
Jan 2012
When our hot water tank stopped working the home warranty company referred us to Fazio's as their service provider. Joe Fazio came out to the house and gave an estimate as well as explaining how the process worked to my wife. From the time they came out to the house to give the estimate to the day Joe and his son came back to install the water tank both Joe and his wife were in regular contact with us giving updates and ensuring that they would return our hot water as soon as possible. Given that the home warranty company dragged their feet ordering the tank and getting approval for the claim Fazio's really made it a priority to get the new tank installed ASAP. They even came out on a Saturday afternoon and working into the evening.
I am very happy with the quality of the service and the install that Fazio's provided as well. Joe had to move the hot and cold water lines as well as the vent pipe to accommodate the new tank and he took his time and made everything look nice and made sure it was properly connected. They cleaned up after themselves and left the place looking exactly as it did when they arrived.
I did not rate the price on this review because I didn't pay for the work so I don't know if the price Fazio's charges for a new tank or installation are comparable to other plumbers. I will say that I had to pay for some things that were not covered by the home warranty and I felt that the prices for those charges were definitely reasonable.
Overall I would definitely recommend Fazio's Sewer and Plumbing.
I am very happy with the quality of the service and the install that Fazio's provided as well. Joe had to move the hot and cold water lines as well as the vent pipe to accommodate the new tank and he took his time and made everything look nice and made sure it was properly connected. They cleaned up after themselves and left the place looking exactly as it did when they arrived.
I did not rate the price on this review because I didn't pay for the work so I don't know if the price Fazio's charges for a new tank or installation are comparable to other plumbers. I will say that I had to pay for some things that were not covered by the home warranty and I felt that the prices for those charges were definitely reasonable.
Overall I would definitely recommend Fazio's Sewer and Plumbing.
Patty C.
Dec 2011
In my first review I stated that I wouldn't hesitate to call Joe if we ever needed a plumber again. I had occasion to do so when a new toilet was leaking from the bolts where the tank meets the bowl. Joe's wife called me about two hours before the scheduled time to let me know that Joe had finished early on the job before mine and was on his way. He spent about an hour or so adjusting the bolts and fixed the leaks. Apparently these bolts can be quite touchy and need to be adjusted pretty precisely, not too tight or too loose. We are very happy that this relatively minor problem is now taken care of., and will call Joe again should we need to.
Anne O.
Dec 2011
I called Fazio Plumbing and spoke with Mrs. Gehan Fazio (she was terrific). Joe Fazio was out the next day to evaluate the problem, a broken drain pipe in front of the house. He gave me a verbal estimate and an assurance that they would begin within 2 weeks. The next day I received a written estimate and contract. They started the job within 2 weeks of my first call, finished in a week. Very professional and punctual.
I would recommend Fazio Plumbing without reservation.
I would recommend Fazio Plumbing without reservation.
Rosemary P.
Dec 2011
Once we accept their quote, Fazio Sewer and Plumbing scheduled us quickly - important because it was late November, with weather worsening, and the Div. of Water had given us a deadline to have the work completed. On the scheduled day Mr. Fazio arrived with his crew (2 men), precisely on time, and went to work. There were a few complications along the way - including some pipes of dubious origin that had to be traced to make sure there would be no "surprises" when the water was turned back on. The work included replacing the temporary pipe with the curb stop, removing or rerouting several pipes, and installing a reducer since the original supply was a 2-inch pipe but the supply to the house is a 3/4 inch pipe. They also had to dismantle the brick "vault" at the curb that had housed the old meter and fill it with sand. The weather that day was miserable - occasional light snow, temperature in the low 30s, and constant wind. They (3 men) put in a full 8-hour day doing the job, were meticulous with the work, and cheerful and courteous throughout. They had to turn off the water to the house but planned the work so the amount of time we were without water was minimal - an hour or so. And they checked and rechecked everything thoroughly. At the end of the day the job was inspected and everything was cleaned up. When we got the original estimate we were dismayed at the cost, but when they did the work we understood what was involved and felt they had given us good value for the money. We consider Mr. Fazio and his company to be "first rate" and would recommend him to anyone. Certainly we will call him again if we need that kind of heavy-duty plumbing work.
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great detailed review Member."
Sharon M.
Oct 2011
They were able to schedule us within a few days of calling them. Although they arrived later than originally planned, they communicated with us several times throughout the day to let us know they were going to be late.
The faucet was installed quickly and professionally and Joe was very friendly. He kept us informed of what he was doing. At one point he found that a gasket with the new faucet was leaking and replaced it with one from his supply. He double-checked his work to make sure the faucet was installed properly.
Overall we are very pleased and will use him again in the future.
The faucet was installed quickly and professionally and Joe was very friendly. He kept us informed of what he was doing. At one point he found that a gasket with the new faucet was leaking and replaced it with one from his supply. He double-checked his work to make sure the faucet was installed properly.
Overall we are very pleased and will use him again in the future.
Bernice L.
Oct 2011
Everyone I dealt with - on the phone or in person - were wonderful. The representatives that came to my house were punctual, friendly, and very professional. They discussed everything they were doing. I was extremely impressed and will definitely call the company if I need plumbing work!
JIM W.
Oct 2011
They looked at my bathroom fixtures and everything looked okay. They flushed the hot water tank and let me know that the faucet in the utility tub needs to be replaced. They did a good job and it was worth the money. He was informative and helpful.
Valerie M.
Oct 2011
After only being in our home for two months, the extensive work that needed done was an unwelcome surprise, especially after a lengthy home inspection that didn't yield any problems. We hired a couple of plumbers hoping that the fix was simple, but the consensus was the same: Major repair work was in order.
Given that we had an upcoming wedding to finance, we tried to live with the issues by decreased water usage. But, about a week before our wedding and rehearsal dinner for 50 people at our home, it became evident we either had to fix the problem or cancel the rehearsal dinner. While work of such expense is never something to look forward to, with all of the wedding preparation, it was especially upsetting. Gehan, Joe, Brian and Brian were understanding and sympathetic.
The work was scheduled to start Wednesday and to be completed in time by our 50 guests' arrival at 5 p.m. Friday. While my (now) husband and I worried over the weather and other factors, Joe, Briand and Brian were confident and simply kept working to get the job done. I get the sense, though, that even if time weren't an issue, Joe and his crew would work with the same care and urgency.
Joe and his crew saved our wedding weekend! We are beyond happy with their work, their ethics and their professionalism. We have several neighbors who will need this type of work and have gladly recommended Fazio Sewer and Plumbing. We've tossed all other plumbers' magnets from our refrigerator -- Joe Fazio will be the call we make for any plumbing issues in the future.
Response from Fazio Sewer & Plumbing Inc
"Thank you for your business and the great detailed report Member."
Barbara B.
Sep 2011
They gave me a quote but they didn't do any work. The gentleman was nice and he seemed to be thorough. He was courteous and pleasant. He appears to be a honest person and he seemed to be knowledgeable. If I have any problems I would consider them.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Fazio Sewer & Plumbing Inc is currently rated 4.5 overall out of 5.
Fazio Sewer & Plumbing Inc accepts the following forms of payment: CreditCard
No, Fazio Sewer & Plumbing Inc does not offer free project estimates.
No, Fazio Sewer & Plumbing Inc does not offer eco-friendly accreditations.
No, Fazio Sewer & Plumbing Inc does not offer a senior discount.
Yes, Fazio Sewer & Plumbing Inc offers emergency services.
No, Fazio Sewer & Plumbing Inc does not offer warranties.
Contact Information
1882 Coes Post Run, Westlake, OH 44145
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