American Plumbing Inc

THE PLUMBER WAS RIGHT ON TIME AND IN AND OUT IN UNDER 30 MINUTES.

THIS COMPANY SENT A PLUMBER WHO DID THE JOB QUICKLY AND AT A FAIR PRICE. DID NOT LEAVE A MESS. THIS IS A LARGE, BUSY COMPANY WHICH COVERS A LARGE REGION 24/7. IF THE JOB IS NOT A SCREAMING EMERGENCY, LIKE A BURST HOT WATER TANK OR AN OVERFLOWING TOILET, DO NOT ALWAYS COUNT ON SAME-DAY SERVICE. OUR PROBLEM HAPPENED THURSDAY NIGHT, I CALLED AT 8AM FRIDAY MORNING, AND THE FRIDAY SCHEDULE WAS ALREADY FILLED. THEY MADE AN APPOINTMENT FOR SATURDAY BETWEEN 2 AND 4, PROMISING TO CALL IF THERE WAS A CANCELLATION OR THE JOBS IN FRONT OF OURS WENT FASTER THAN EXPECTED. THEY CALLED AT 10AM SATURDAY TO SAY THEY WOULD COME BY NOON. I FOUND THE WOMAN WHO ANSWERED THE PHONE TO BE HELPFUL AND REASSURING IN ALL OUR CONTACTS.

COUPON READ $32 PER HOUR AND A 20 PERCENT DISCOUNT. THE SERVICE PROVIDER TRIED TO TELL ME ANGIE PRINTED AN EXPIRED COUPON.

DIDNT CHARGE FOR SMALL PART. THEY TAKE THEIR SHOES OFF AND YOU DONT HAVE TO ASK THEM. (I HAVE WHITE CARPETS)

THEY CAME OUT ON NEW YEARS EVE TO CLEAR OUR DRAIN! THEY WERE INITIALLY VERY PROMPT & DID A GOOD JOB. A COUPLE OF WEEKS LATER, HOWEVER, I NOTICED ANOTHER PROBLEM WITH THE SAME ISSUE. I CALLED THEM SEVERAL TIMES, AND THEY NEVER RETURNED MY CALL. THIS WENT ON FOR OVER 3 MONTHS, UNTIL I FINALLY CALLED AND HAD SOMEONE ELSE COME TO DO THE WORK. I WOULD NOT RECOMMEND THEM TO ANYBODY.

FAMILY RUN BUSINESS. VERY FOCUSED AND DEDICATED

THEIR ANGIES LIST AD IN THE DECEMBER 2002 PUBLICATION IS MISLEADING. IT SEEMS LIKE I SHOULD GET AN HOURLY RATE OF $32 AND THE 20% DISCOUNT ON ALL SERVICE CALLS. NOT TO MENTION I WAS TOLD THEIR ESTIMATES ARE FREE. BUT I WAS TOLD MY HOURLY RATE WOULD HAVE BEEN 40-SOMETHING AN HOUR AND THEY WOULD NOT GIVE ME A FREE ESTIMATE BECAUSE MY JOB WAS TOO SMALL. ACCORDING TO THE SCHEDULER "IF WE COME OUT THEN THE WORK WOULD HAVE TO BE DONE."

WE WILL HAVE THEM COME BACK--CAME RIGHT ON TIME AND HAD A GOOD HANDLE ON EVALUATING THE PROBLEMS.

ENTIRELY SATISFIED WITH THE SERVICE. THEY CAME 3 TIMES TO ENSURE IT WAS DONE RIGHT.

THE COMPANY REP EVEN REFERRED ME TO ANOTHER PLUMBING COMPANY WHO MIGHT BE ABLE TO PROVIDE A LESS COSTLY ALTERNATIVE TO THE FINAL OUTCOME OF MY PROBLEM. I WAS SO IMPRESSED BY THIS THAT, WHEN THE OTHER PLUMBER COULDN''T HELP, I CALLED THEM BACK TO LET THEM DO THE JOB. THEIR PRICES MORE THAN HALF THE PRICE THE OTHER PLUMBER QUOTED.

VERY PROFESSIONAL. CAME IN, FOUND THE PROBLEM, TOOK CARE OF IT, AND GOT OUT.

VERY PROMPT. CAME OUT WHEN THEY SAID THEY WOULD!!

DON COWLES, OWNER OF THE COMPANY, DOES EXTRA TO DO THE BEST JOB.

WEVE USED THEM ON MORE THAN ONE AND THEY HAVE ALWAYS BEEN VERY RESPONSIVE.

THEY WERE GREAT TO WORK WITH. I CALLED THEM ON MONDAY AND THEY GOT SOMEONE OUT WHEN THEY SAID THEY WOULD. THEY FINISHED THE WORK IN A TIMELY MANNER AND DID EXCELLENT CLEAN UP. THEY ARE COMING BACK TO REINSTALL EVERYTHING AND HAVE ALREADY SCHEDULED THAT APPOINTMENT. THEY ARE VERY EFFICIENT AND I WOULD DEFINITELY USE THEM AGAIN.

THEY WERE BUSINESSLIKE AND PROFESSIONAL. THEY WERE ON TIME. THEY WERE VERY REASONABLE. THEY WERE ABOUT HALF OF WHAT OTHER PEOPLE HAD TOLD ME A JOB LIKE THIS WOULD BE.

HE IS FAST, SMART, AND DOES A GOOD JOB!!! I WOULD HIGHLY RECOMMEND HIM!!!!

VERY RESOURCEFUL- A STANDARD METHOD DID NOT WORK- MADE HIS OWN SNAKE TO REACH CLOG, WHICH WAS ABOUT 8 FEET DOWN. I HAVE USED THIS COMPANY FOR 18 YEARS AND THEY ALWAYS RESPOND TO EMERGENCIES.

PRICE WAS NOT OUR CONCERN THEY DID A WONDERFUL JOB! WE BOUGHT THE HARDWARE AND THE SINKS. THEY ARE VERY VERY GOOD!

BEST PRICE OFFERED, INCLUDED TOILET AN LABOR. VERY, VERY EASY TO WORK WITH - MET MY SCHEDULE AND TIME FRAME AND DID A SUPERB JOB. I WILL DEFINITELY USE THEM AGAIN FOR OTHER PLUMBING WORK.

THE WORK WAS DONE IN AN EFFICIENT PROFESSIONAL MANNER. THE TRADESMAN WAS NEAT AS WAS HIS WORK.

VERY PROMPT. VERY REPUTABLE GAVE SENIOR DISCOUNT

VERY PROFESSIONAL AND QUICK TO RESPOND.

IF YOU HAVE A EMERGENCY THIS IS THE MAN TO CALL. HE CAN BE A LITTLE SLOPPY

DON WAS QUICK TO RESPOND TO OUR EMERGENCY AND HAD THE BEST PRICE. WE HAVE HAD HIM BACK AGAIN TO DO SOME BATHROOM WORK AND HE WAS VERY ACCOMMODATING IN HELPING US FIND THE FIXTURES WE WANTED AND ONCE AGAIN WAS PROMPT AND PROFESSIONAL