American Plumbing Inc

BOTH JOBS WERE DONE QUIETLY, EFFICIENTLY, AND IN GOOD TIME. AN INTERMITTENT NOISE DEVELOPED IN THE PLUMBING AND HE STOPPED ONCE AT NO COST TO DIAGNOSE THE PROBLEM, BUT THE NOISE WAS SILENT AT THAT TIME. FIXING THE TOILET SOLVED THE PROBLEM.

I CALLED ON A WEEKDAY AFTERNOON, EXPLAINING THAT THE PILOT LIGHT WAS OUT ON MY HOT WATER HEATER AND WOULDN'T RELIGHT. THE RECEPTIONIST SAID SHE WOULD HAVE TO GET BACK TO ME TO LET ME KNOW WHEN SOMEONE COULD COME OUT. SHE CALLED BACK WITHIN 15 MINUTES AND SAID SOMEONE WOULD BE THERE IN ABOUT 2 HOURS. HE SHOED UP IN A LITTLE OVER ONE HOUR, WALKED IN WITH A THERMOCOUPLE, REPLACED IT, AND WAS GONE IN 10 MINUTES. NICE.

THE CARTRIDGE WAS RECEIVED AND HE CAME ON APRIL 7 AND INSTALLED IT. HE HAD TO GO BACK TO SHOP TO GET CLIP FOR CARTRIDGE. VERY EFFICIENT. APPRECIATED HIS TELLING ME THAT MOEN WOULD SEND CARTRIDGE AT NO COST AND TOLD ME WHAT NUMBER I NEEDED AND PHONE NUMBER TO CALL.

DON IS ALL BUSINESS, HE GOT IN HERE, GOT THE JOB DONE AND CHARGED ME AN EXTREMELY REASONABLE PRICE. I SELECTED HIM DUE TO COMMENTS ON THE LIST AND COULDN'T BE HAPPIER. I WOULD RECOMMEND DON AND HIS COMPANY TO ANYONE!

THE WORKERS SHOWED UP EARLY TO ASSESS THE PROBLEM, BUT REQUIRED EQUIPMENT IN THE OWNERS POSSESSION. THEY CALLED THE OWNER, WHO ARRIVED IN LESS THAN 10 MINUTES. THEY WERE EFFICIENT, FRIENDLY AND PROFESSIONAL. THEY WORE CLOTH COVERS ON THEIR SHOES SO THEY WOULDN'T SOIL MY LIGHT CARPET. THEY SNAKED TWO DRAINS, THE OWNER ANSWERED SOME QUESTIONS, AND THEY WERE GONE IN AN HOUR. I FOUND OUT ABOUT THEM VIA ANGIE'S LIST AND USED THEM ONCE BEFORE. THEY ARE EXCELLENT, AND I HIGHLY RECOMMEND THEM. WHILE THEIR AD IN ANGIE'S BOOKLET SAYS 'FAMOUS $32 HOURLY RATE,' I WAS CHARGED $65(?), BUT I STILL CONSIDER THAT REASONABLE FOR SNAKING TWO DRAINS.

OVERALL GOOD WORK, QUALITY PRODUCT USED, CONSISTENTLY EXCELLENT CUSTOMER SERVICE. METICULOUS CLEAN UP.

I CANNOT SAY ENOUGH ABOUT THIS COMPANY. DON IS VERY EFFICIENT, KNOWLEDGEABLE AND PROFESSIONAL. I WOULD NOT HIRE ANY OTHER PLUMBER.

THE RECEPTIONIST WAS VERY UNFRIENDLY, I WAS QUOTED THE WRONG PRICE, AND THE WORK WAS SUB-PAR. THE WORKER WAS THE 'BOSS' AND HE DID NOT INTRODUCE HIMSELF, TREAT ME WITH RESPECT OR HAVE ANY WORK ETHIC OR WILLINGNESS TO BE A BIT FLEXIBLE.

VERY ACCOMMODATING, EFFICIENT AND PROVIDE GOOD CUSTOMER SERVICE IN GENERAL.

EXTREMELY PLEASED. SERVICE WAS PROMPT AND COURTEOUS. ALL WORK COMPLETED IN 40 MINUTES. A GREAT VALUE FOR THE SERVICE PROVIDED.

TWO WEEKS LATER, ON THE DAY AND THE TIME FOR THE APPOINTMENT, THEIR RECEPTIONIST CALLS ME AND SAYS THEY ARE TOO BUSY TO COME THAT DAY AND I'LL HAVE TO MAKE AN APPOINTMENT FOR A LATER DATE. I SAID OK AND THAT SHE WOULD CALL ME BACK. SHE NEVER CALLED ME BACK. I CALLED ANOTHER PLUMBER WHO CAME OUT IN A TIMELY FASHION. DON'T WAIT UNTIL THE APPOINTMENT TIME TO CALL AND SAY YOU'RE TOO BUSY. ESPECIALLY WHEN THE CUSTOMER HAS WAITED 2 WEEKS FOR THE APPOINTMENT.

WHILE THE PLUMBER WAS AT MY HOUSE I ASKED FOR AN ESTIMATE ON INSTALLING A GARBAGE DISPOSAL AND RECEIVED A VERY GOOD PRICE. I SUBSEQUENTLY HAD THE DISPOSAL INSTALLED. I WOULD USE THIS COMPANY IN THE FUTURE.

PRICE AFTER ANGIE'S LIST DISCOUNT, QUALITY PROFESSIONAL SERVICE, OFFERED TO REDO WORK BASED ON ANOTHER CONTRACTOR'S ERROR. PLEASED WITH THE EXPERIENCE. VERY COMPETITIVE PRICE.

THEY WERE PROMPT AND VERY PROFESSIONAL. I LIKE THE SERVICE VERY MUCH.

CAME OUT ON SUNDAY TO PUT A TEMPORARY FAUCET OUTSIDE UNTIL THEY COULD ORDER A NEW ONE.

THEY PUT METAL SHAVINGS FROM WHEN THEY WERE WORKING IN THE DRAIN. I CALLED THE OWNER, AND IT TOOK HIM SEVERAL DAYS TO GET BACK TO ME. HE SAID HE WOULD SEND A CHECK FOR $100, BUT WE NEVER GOT ANYTHING.

THEY WERE FAST AND NEAT! WONDERFUL SERVICE! BOTH MEN WERE GREAT! I USED THEIR COUPON FROM ANGIE'S LIST.

HE WAS RIGHT. I CALLED THE CITY AND MY SEWER PROBLEM WAS A RESULT OF CITY WORK AND THEY TOOK RESPONSIBILITY FOR IT. UNDER THESE CIRCUMSTANCES I WOULD NOT HESITATE TO CALL HIM AGAIN.

WERE ON TIME SHOWED UP AS PROMISED. POLITE , PROFESSIONAL. CHARGE $32 AN HOUR. DO NOT CHARGE A SERVICE CHARGE. I WILL CALL THEM FOR ALL MY PLUMBING NEEDS. WILL COME BACK TO CAULK THE TOILET AND TOLD US TO CALL THEM AND WILL DO IT AT NO CHARGE.

ORDERED A FITTING FOR MY DISHWASHER AND REPLACED IT WHEN HE CAME BACK TO PICK UP OLD DRAINED WATER HEATER. THIS WAS FREE OF CHARGE IN LIEU OF MY ANGIE'S LIST COUPON WHICH IS ONLY GOOD ON SERVICE CALLS (OTHER THAN REPLACING A WATER HEATER).

THEY EVEN TOLD US ABOUT THE COUPON IN THE BACK OF ANGIE'S BOOK. THEY WORKED EFFICIENTLY AND DID A GOOD JOB WITH THEIR CLEAN UP.

I LEFT WORK FOR THE APPOINTMENT, THE PLUMBER SHOWED-UP UNFAMILIAR WITH THE JOB. EVEN THOUGH WE HAD HAD SOMEONE OUT 13 DAYS BEFORE FOR AN ESTIMATE, AND SAID HE COULD NOT DO IT. TRIED TO RE-SCHEDULE HIM, OFFICE CLERK WAS ARGUMENTATIVE, TELLING ME ABOUT HOW THEY HAD OTHER WORK TO DO, EVEN AFTER I HAD AN APPOINTMNET - I CANCELLED FUTURE APPOINTMENT.

I WOULD USE THE COMPANY IN FACT I RECEIVED AN ESTIMATE FOR ANOTHER JOB.

THIS WAS AN EMERGENCY AND THEY CAME THE NEXT MORNING AND TOOK CARE OF THE PROBLEM.

GAVE ME ADVICE ON TWO OTHER PROBLEMS WHICH I COULD FIX MYSELF AT A MUCH LOWER COST. WORE ''BOOTIES'' INTO THE HOUSE TO KEEP DIRT OFF THE CARPETS. WAS VERY FRIENDLY AND VERY HELPFUL.