Jack L Woods Plumbing Co Inc

It started out well, and previous experience was fine. The gentleman was courteous but this time was not so good.

They are very dependable, reliable, and honest. I would highly recommend them.

Installation took 1 hour for each toilet. The installer was courteous and efficient. Cleaned up the area when done.

Fantastic! Awakened to no hot water this morning. Called 2 other plumbers with no response. Called Jack Woods-explained what we needed-after checking the schedule said they could have someone out before 1 pm. It is now 12:45 and we have hot water!! Needed to also replace some of the old gas line. Thank you!!

This work was done several years ago when my parents were still living. My father would use this company for all his plumbing needs. They to him the best in the business.

They are good to work with. They show up on time for the appointments. They were able to take care of my issue within 24 hours. Their prices are reasonable.

AWESOME.. Travis came in ready to work and got right to it. He was observant and was able to catch issues with our hook up. He knew exactly what he was doing and the rates are much reasonable as opposed to what others demand.. We will be keeping this company on our address book for any future work

Plumber arrived on same day I called for service, and cleared slow drain in about 15 minutes. When I called for service, I was told plumber would arrive between 10am and 3pm and would call before arriving. The plumber called around 1:40pm, arrived around 2:05pm, and left no mess behind. The plumber was personable and gave me some tips about water temperature to use after rinsing greasy or oily items.

It went okay. I was hoping it would be a leaky pipe, but it is not. I am going to have all the grout removed from shower and replaced. Hoping that will do the trick. Service rep explained everything to me and I appreciate it. That is why I continue to use Jack L. Woods for all my plumbing problems.

I called and was pleasantly greeted on the phone. They were able to schedule me for the same day. The repairman called ahead 15 minutes or so. He arrived on time, was friendly and helpful. It barely took him an hour to repair my kitchen disposal, low-flow toilet and two bathroom sinks. I will definitely use this company again. Great service!

I've got nothing but the best for Jack Woods Plumbing.

They did a fantastic job - very knowledgeable and methodical in their work. We are very pleased with their excellent work, and have already used them since for a different job in the bathrooms. We will definitely use them again for plumbing work.

I was out of town and came back on Friday, 9/12. I had turned the water off before I left town. I turned the water back on and went upstairs. I came back a few hours later to put my suitcase away. I noticed water coming from the bottom of my 12 year old water heater, running to the floor drain. It was 7;30 P.M. I actually called a different plumber. He answered the after hours call but said he would have to get back to me regarding whether he had a water heater in stock. There was a 25%fee for working on Saturday. I waited an hour but did not hear back from him. I then called Jack Woods plumbing at 8:30 p.m. I left a message and received a call back within 30 minutes. He could replace my water heater on Saturday. There was a $150 service charge. This turned out to be several hundred dollars cheaper than the other plumber when he finally got back to me. The Jack Woods plumber arrived on Saturday morning and replaced the water heater within an hour and 45 minutes. Everything was fine and working properly. A permit was included. The Delaware County building inspector came out on 9/30. The water heater was installed correctly and the building inspector signed off. However, he noticed that my expansion tank was not up to code. The expansion tank was installed in 2007. I contacted Jack Woods as soon as the inspector left. Jack Woods still had a record of putting in the expansion tank. They agreed to come out that day and bring the expansion tank up to code (the code had changed since installation). Dave came out and re-strapped the expansion tank so it was up to code. I was not charged for this service. I then called the building inspector and informed him that Jack Woods corrected the expansion tank issue. I was pleased that Jack Woods corrected this code issue so promptly.

Another well known plumbing company had reviewed the leak and suggested a solution. They were going to send someone to give an estimate but they weren't very responsive. So we had Jack Woods send someone to give us another evaluation. Jim C and Mike L came over, examined the area, and predicted the problem. I thought they would have to come back to for the repair, but they said they could do it now. 2 hours later, the problem appears to be solved! I don't know that I've had a contractor be that accurate, skillful and efficient. I was totally surprised and happy. Great work and certainly great people.

Dave and Mike came as a team with Dave as the lead plumber and he was outstanding! Very friendly and extremely efficient. He worked quickly and was happy to explain what he was doing as he was doing it. He knocked out my whole list of plumbing jobs in just a couple of hours and was very professional. He explained exactly what they would do when they came back to finish the job once our remodeling was near completion. He was very professional and I would be happy to have him back to complete the job when we are ready. I have always been happy when I had Jack Woods come out to do any plumbing work for me.

They were able to fit me in on the day I called. Young man that arrived was neat & clean, very professional, used shoe covers before coming into my home. Made sure that sink was running correctly, cleaned up area. I have used them in the past & will continue to call them without second thought !!

My hot water tank died and I called Jack L Woods. They weren't able to get out to me until 5 days later, so they recommended another plumber. I think that says a lot about their business that they put the convenience of the customer first. Since it wasn't an emergency they could have just said too bad when I couldn't wait that long; instead they sent me to someone who could meet my schedule and do a good job.

On Sunday night, I realized a small glass had fallen into our garbage disposal and jammed it. I called Jack Woods first thing Monday morning, and at noon I received a call that Barry was on his way to my house. Barry fixed the garbage disposal within minutes. I asked him if he could figure out why the flow of hot water into our tub was so low. He determined that something was blocking the turn-off valve. Sure enough, once he sawed the pipe and looked in the valve, he found several small pieces of metal (from someone else's welding job) that were blocking the valve. He also found more small pieces of metal that were blocking the hose to the spicket. He cleared out the metal pieces, got the water flowing forcefully again and installed two new valves (red for hot and blue for cold). It took Barry about 5 minutes to fix the disposal and about 75 minutes to diagnose and fix the tub issue. Barry was friendly, professional, knowledgeable and efficient. I have always been happy with Jack Woods' response time, professionalism and ability to get the job done, and yesterday's experience was no exception.

Work went well. They were very easy to work with and very friendly. A bit pricey, but dedicated and worth it.

After calling, I was scheduled for an appointment the very next morning. Bill showed within the promised window and went quickly to work. The new valve and line look great and the leaks are all gone. Professional, courteous and prompt...

Prompt. Did a great job as usual. Work always well done. We've used Woods plumbing in the past and never disappointed.

They were great. Best to call directly, although they also responded to my inbox. Their representative was here within an hour or so, had the part and fixed the toilet. A previous plumber was clueless, and so I thought it would be a major problem to fix, and put it off. This one diagnosed the problem immediately and fixed it. I couldn't be more pleased. Will definitely call them in the future and highly recommend them. Without Angie's List, it would have just been "luck of the draw". Thanks so much.

Called this morning about water not draining in my kitchen sink. They told me someone would come out between 10 and 3. They called just after 12 and told me someone was on the way. The guy showed up a few minutes later. Dressed in uniform and professional. He checked the problem and started diagnose the problem. In 15 minutes, he cleared the sink. He checked the pipe in my basement and the garbage disposal in details. He told me part of the problem is that I had a looong pipe in the basement and it bowed in different area. He told me that my garbage disposal is showing signs of wear and tear and to pay attention to it. He didn't try to upsell me anything but told me how things can be done better from the original set up, which didn't surprise me because I didn't think the original set up makes sense. Overall very happy with the guy and the company. Hopefully I don't need any more plumbing calls. I will use them for sure if it happens.

The service was thoughtful, courteous, and effective. Situation with the city resolved.

We purchased a replacement gas stove from Jack's. Took about 2 weeks for delivery, which matched what they told us. The sales person was informative and low pressure. So much information is available on the web that we had only some clarifying questions for him. It took about a week for us to be ready for installation after delivery. After we got it installed, we realized that all the parts and accessories that are normally shipped inside the oven (burner grates and caps, etc.) were missing. When I called Jack's, after a brief scratching of the head, they had the parts shipped directly to us from the factory within two days. And, even later, I figured out that a temperature probe was also supposed to be in the original delivery. Another call to Jack's and another package from the factory. No problem. Strange situation caused by a factory problem, but Jack's reacted very well.