Jack L Woods Plumbing Co Inc

Our basement flooded when the sump pump diconnected. We had an estimate of over $1,500.00 from Waterworks to fix it. We called for another estimate and the guy from Jack Woods Plumbing had been working for them for many years, I think it was 25 years. While fixing the sump pump, he heard a noise that he recognized coming from our gas water heater. The noise indicated that the gas water heater was not heating the water and the "secondary" electric water heater is what had been heating our water for a long time. He fixed that as well and the cost was barely over $200.00. I can't find his name right now, but when I do, I will add it to this review. He was so nice and so helpful...he deserves a raise!

They came out exactly when they said they would. He examined the shower and first checked to see if it was a less expensive fix which would have been a shower head replacement. Unfortunately it was not and the shower faucet valve had to be removed and replaced. He explained why this particular type of faucet valve was more labor intensive and costly because of 2 pieces that have to be replaced vs just 1 (thank you Kohler) and made a suggestion for a different brand if we ever wanted to totally replace the shower faucet and head that would be more economical for future repairs. His personal appearance and friendliness were excellent. He was very concerned about protecting our bath area from mess which I also appreciated. He even took time to answer questions I had about plumbing work that my son needs done at his home. I have used them in the past and will use them in the future

They were prompt and knowledgeable. The guy who services me has worked for the company for 332 years, I think, and has been a plumber for 37 years. I like the longevity and expertise that he had.

Service person was very prompt and very nice. I work for a police department and have no problem letting the employees of Jack L woods in to my home.

He seemed to know what he was doing and worked quickly. It was easy to schedule and was on time. The price was ok.

I have used this company before and they're great. I called and made an appointment. I was given a window of time for the arrival and the plumber was actually able to come earlier. He had to work very hard to remove old, corroded faucets and an old garbage disposal, so the entire job took about 5 hours! Rick did a wonderful job, start to clean up. I highly recommend this company!

Repairs were performed with excellence, and the faucet has been performing faultlessly. The repair technician was scheduled to arrive between 8 and 10 AM. The technician went the extra mile and replaced the concrete patch that had sealed between the opening in the wall and the original faucet after installing the new faucet. I was originally told the scheduled arrival time would be between 8 and 10 AM. Although the technician was not able to arrive until around 10:45 AM, he was able to complete the job by 12:15 PM, including a trip to pick up a tub of concrete patching material.

Jack Woods Plumbing came to our house last week to give us a quote to install a new gas line from the basement to the kitchen for our gas range. They quoted a total price of $499.00. They said the job would take four hours labor for two men to install a single six foot section of pipe. My initial response was that this price was extremely high. The new gas line was installed today by another service provider at half the cost of Jack Woods Plumbing quote and completed in only two hours. I will not be calling Jack Woods plumbing in the future .

Excellent, he was on time and did the work as requested. He had some difficulty removing the old faucet do to it being seized to sink. Now all works great. I've used Jack Woods in the past and would again.

All of the work was done expertly and without delay.

He was able to diagnose and repair very quickly.

Jack Woods Plumbing is simply the BEST plumbing company out there. Early Wednesday morning, we discovered water dripping in the basement from the kitchen area. Upon further review, it was obvious that the pipes under the kitchen sink were leaking. Jack Woods managed to fit us in SAME day and quickly identified a problem with the garbage disposal. So, after replacing the disposal, no more leaks. THANK YOU Jack Woods Plumbing!! Based on our experiences with other plumbing companies, Jack Woods is more responsive, better trained, and more affordable than any other plumbing company out there. For anything plumbing related, we call JACK WOODS PLUMBING!

We got estimates from 3 different plumbers and their bid was the most reasonable. It was easy to schedule a time and they were punctual and efficient. I would definitely contact them again.

It went pretty well. I'm glad they said they weren't going to install the kitchen sink. They said they would come back and reschedule. it's a little annoying but I'm glad they didn't try to install a damaged sink and they let me know what's going on. I thought they did well. The next time, we had everything squared away and we were happy with how it turned out. I had a better process. I told them what I needed over the phone. They said they could do that although I was happy with the price, they didn't really have a good process to let me know what their prices were. The rest of their service was really good. They could've been better communicating. I was really happy with their work.

The plumber, Barry, was very helpful and professional. He explained the problem and said he could fix it or we could get a new disposal. We are very satisfied with this company

I am an independent contractor, I was requesting quotes to replace all of the plumbing (drains and supply lines) in a 850 sqft home on a crawl space. This was not work I was doing for a client but an investor to remodel and flip a home. The old steel lines and everything had to go and I fully expected to replace it when I first bid in the work. So when I called jack woods because I have seen them in the clintonville area and because a friend had referred me to them I expected that the service was top notch and the price was at least competitive. When I called and talked to the owner I believe and set up a time and day ( not a window when they might show up) the woman was pleasant and gave me a time in the next week for someone to look at the home. The day of the appointment I arrived 30 min prior to our agreed time and waited.....and waited. Finally 30 min after the scheduled appointment I called the office. To there surprise they did not show an appointment made and had to scramble to find any someone to show up. So a one hour after my appointment a tech shows up to estimate the job. He said he lived in the area and was not supposed to be there but was supposed to be at another job. He took notes and asked questions and said that he would have someone contact me that day or the next to discuss the quote since he doesn't do that kind of thing normally. So again I waited.... And waited after a week and a half of not even a call I was pretty disappointed in the company and had no confidence that they were even competent to do the work. I again called them, asked if they had prepared a quote and they did not find it and showed no record of it said they would have to get back to me. !!?? I did speak the male office manager supposedly and they just said that they had misplaced it and would be able to MAIL it out to me as soon as they got it together. What company still mails quotes in this technology age to stay competitive? I said please don't waste the stamps and just email it to me. Or even better tell me now on the phone so I can hear what it is and make a discussion since I had several other company's that were very responsive and professional about the manner in which they handle estimates. $8,400 is what he told me the work would cost !!!!! They were not even close to the highest($4,700) of two other quotes that I received. Keep in mind this is a small house and have one bath the kitchen sink and laundry room all in the same area of the home. The $4,700 was still a bit higher than I wanted to pay but not gouging me for another $4k. In my professional opinion they are unorganized, unprofessional, and dishonest. The home is in Worthington and the quote was in March 2015. I am not looking for a resolution and think that people should know what the bad experience looks like. This was the worst so far in my experience and I have been in construction for 18yrs.

Service Tech fixed the job within an hour. No complaints so far.

PERFECT!!! All of the work was done within one hour. This company will be my first choice for any plumbing issues going forward.

Jack Woods Plumbing charges $79 an hour for their service. This INCLUDES travel time. When I asked the very nice gentleman why I would pay for one of his employees to commute to work, he replied, "That's just what we've always done." I asked if he could just charge me for the time/work the employee actually expended in my home and he was not interested in negotiating. Since I prefer to pay folks when they are actually working on my project..............

Excellent! He explained that since Moen started using aluminum instead of steel in some of their fittings, this had become a common problem he saw with this type of Moen faucet. He simply tightened it, said it was free and was on his way. What a great surprise--a service call and no charge. We've used Jack Woods several times & have always been pleased with the results.

The plumbing technician was fast, courteous and very professional. We were pleased with his work and especially pleased by the price. Another Angie's List "Big Deal" plumber had quoted us around $300 for just the two toilets. Barry charged only $115 for both toilets and minor repairs to a leaking outside faucet.

They did a really good job. I've used them a lot over the years.

They were excellent and I found them to be real professional, if you have any problem just call them. I have used them for a longer period of time and I have never been disappointed and I will definitely use them again in the future.

Very well. Called in the morning and it was done by the evening. Very reasonably priced and he answered all my questions patiently.

Arrived on time. Quickly completed work and advised me on how to reseal the Radon cover in manner that would make it easier to maintain the pump in the future. All work was completed at the estimated price.