Jack L Woods Plumbing Co Inc

They did a great job. It was quick and he left everything clean.

I was impressed that I called on 9/9 early in the am and they were able to get out the same day however 10 days later once again my drain is not draining and the tub is filling with water. Not only that but the last time we had them out they only charged us $55 for the same issue and now they want to charge close to $100 for the same service provided both times. I think I should get a free visit. Woild I recommend not really sure was impressed the 1st time but now not so certain.

Great service, wasn't an emergency had to wait 6 days due to scheduling

They always do a fantastic job for us. They?re our go-to guys for plumbing issues. They've even pointed us in the right direction for other companies if they can't get the job done.

Couldn't do the work but did refer me to someone who could.

Diagnosed the problem and completed the job quickly. Not a fan of the 5 hour arrival window they gave. Who does that anymore?? Called that morning to see where I was in that window and was told they couldn't tell me.

They were awesome to work with. My wife saw them listed on Facebook so they all left a message. They are really good. We would not look to anyone else.

About a week ago, I scheduled an appointment and Jack L Woods Plumbing was to show up today "between the hours of 10:00am and 3:00pm" (this being a weekday). Woods Plumbing called and left a voicemail with me after 1:00pm, which I returned in less than 10 minutes. They informed me I would have to reschedule for another day. I had a family member house-sit since I have to work, and he reported that one one ever came to the house. To summarize: (1.) A scheduled appointment is actually a 5-hour timeframe. (2.) Jack L Woods Plumbing is unprofessional, not even bothering to show up for an appointment if you can't immediately answer your phone.

Excellent. Tim did a great job. He is a real professional. I will use Jack Woods Plumbing again.

Well it was a Saturday, of course that's usually when you need a plumber. I called them for emergency service, they called me back within the hour said he would be here after the call he was on, arrived in about an hour, fixed the problem in less than an hour. No mess no fuss. They know what they are doing.

All went well. Resulting setup is a nice, professional looking job. Hauled away old pump.

He did a fine job. No more leaks. He also told me how to get to the tub plumbing buried in the wall so I could make sure all the connections were tight.

Barry came out early. He diagnosed the problem and made the repair for $88.00 approximately. Using Angie's List, my wife had called another plumber late Friday afternoon as I was attending to the disaster at our rental. Saturday was a regular workday for this other plumber so she scheduled them to come out between 1 and 5 PM on Saturday. The other plumber arrive on time. He refused to just replace the internal valve and gasket of the hot side valve. He told me that because the shower had two handles ( a hot and a cold) it was not up to code and he could not repair it. My shower is a combination tub and shower with a 4 piece surround. He quoted me a price of $1902.00 to replace the shower surround while leaving the existing tub intact or $3502.00 to replace the shower and tub as well. The work order also included replacing about 15 feet of galvanized piping as well. I called Jack L. Wood Plumbing early Monday ( they open at 7 AM). They arranged to have a technician at my rental around 10 AM that same day. They called back a short time later and told me they had a cancellation and could work me in even earlier. Barry was waiting for me when I arrived at my rental. He diagnosed the problem and made the repair. Instead of paying thousands, I spent less than a $100.00 on the repair and my tenant only had to suffer for 2 days without a shower. I consider the first plumber's conduct to be disingenuous if I want to be charitable and unethical in fact. I cannot thank Jack L. Woods enough for their prompt response and ethical behavior. I will definitely use them again. For some reason my wife did not think they (Jack L. Woods) worked after hours or weekends. Otherwise we would have called then in the first place.

We searched for some local plumbers and were recommended to Jack Woods by more than a few neighbors. Tim, the plumber, came out on time as scheduled and was able to show us the problem and how to fix it. He was able to determine the issue without having to cut into any walls which is a huge plus, as we now don't have to do any major wall repairs. Thanks for your experience Tim and Jack Woods Plumbing. Will no doubt use you in the future and recommend you to others. - Lee

Had a plumber out from different company to replace a different hose faucet on back of house month before and cost was $150. Had used jack woods for different issue since then so decided to use them again to replace this hose faucet. Sent out plumber who didn't have materials to do the job so he left and said he'd send someone who had the parts out within a few days. Few days later got call that plumber was on the way. He showed up and did the job but said he didn't know the price of the part so he would send an invoice. 2 weeks later I got an invoice for $250 showing labor at $190. I called to ask how labor could be so high since the plumber was here less than 1.5 hours. Also explained how I had the same exact job done by different plumbing company (hose faucet replacement) and was only charged an hour labor. Person who called me back about this issue first tried acting like he was doing me a favor for not charging me for the first plumber who came out and didn't have the necessary materials. Seriously? No crap I'm not paying for that. Then he just kept dancing around the issue until I said listen charge me for 1.5 hours of materials and be done with it and stop wasting our time. He became very rude and insisted I wouldn't let him speak previously. In reality he wasn't saying anything and kept talking about how the first 290 min of travel are free. I said regardless of travel time I was charged for nearly 3 hours of labor so can we focus on the issue of incorrect labor charges. He finally agreed to charge only 1.5 hours of labor(still longer than plumber was here). Will not use again because of shady billing practices. I should have been given something to sign showing how long he was billing me for before the plumber left even if he didn't know the cost of the part. Instead I was sent an invoice that didn't even break down the cost of labor it just said $190--labor. They say their rate is $79 an hour so I was billed over twice as much as what I should have owed. Very unprofessional.

They looked at the hot water heater and explained we need to replace it. They were excellent. They turned up the temperature and told us it will work for now but need to replace it soon. They gave me an estimate and I did some research and called them with questions and they explained everything to me. They never pushed me into anything. They gave me the information I needed and wanted.

Great! I called this morning and was surprised to talk with a real person instead of a recording. He said they would be able to come out today. They were here withing a couple of hours and did the job. The price was very reasonable. I will save their number and call again if I need work done.

Fantastic, fast and a great price. Dave came out to the house - checked and explained everything!!!

He gave me a senior discount, he was professional and courteous. he gave his best estimate to diagnose the issue.

They were extremely prompt. The service was perfect and the price was unbelievable.

I know long term they have had a good reputation but clearly something has changed in their company which shows up on some of their more recent reviews on this site and other sites. There were technical issues with the installation which I understand and do not have a problem with because it is the nature of all work. What I did not like was the constant calling I had to do when they would not call back or follow through with their work. The work was professional and we liked the plumber but he was not dependable. Also, he was not certified by the manufacturer for this particular job so he had to come back about 5 times to resolve it. I would have preferred they used the person who was certified by the manufacturer. They are honest and professional but they need to get back to what they used to be.

Great. On time. Courteous. Professional.

Plumber arrived at the beginning of the service window. He quickly diagnosed the problem and the underlying cause which was that the toilet moved a lot because it needed a shim. The fixture was reset, shim installed, other toilet in the house checked, and he was done in well less than hour. Since it was not an emergency, I did have to wait 3 days for an appointment but it was worth it for efficient service. I will definitely call Jack Woods again for any plumbing needs. They lived up to the reviews I read on Angie's List.

As always, Jack Woods Plumbing did a fantastic job all around. Tim disabled my irrigation system as asked and even re-routed the pipe to allow me to still use the second meter so I can save on sewage charges. He explained everything in detail about his work, as well as what to expect from the upcoming inspection by the City of Columbus. JWP will always be my first call for any plumbing needs.

Jack Woods Plumbing did all the plumbing when I built my house decades ago. I've used them ever since, and they've always been excellent, but this time I have to give a special shout out to Tim Reed for the repair he did in my bathroom. He must be a magician as well as a fantastic plumber.