Jack L Woods Plumbing Co Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Approx 20 employees. No subs. Charges by the hour. Travel charges may apply. No service fee. Extra charge for after-hours service. May contact via phone or email. Award winning.

Business highlights

48 years of trusted experience

Services we offer

Plumbing repairs & replacement - remodeling & new construction, water heaters, sump pumps, garbage disposals, backflow devices, interior drain & water lines

Services we don't offer

Gas leak repair, exterior gas, sewers, water service repairs & replacement, septic tanks, well pumps, water softener repair, air duct cleaning

Amenities

Reviews

4.92,979 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 226-250 of 2979 reviews

Marcia A.
09/2016
5.0
plumbing
ย  + -1 more
They did a great job. It was quick and he left everything clean.
Description of Work: Pipe fixed under a bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

renee M.
09/2016
3.0
plumbing
ย  + -1 more
I was impressed that I called on 9/9 early in the am and they were able to get out the same day however 10 days later once again my drain is not draining and the tub is filling with water. Not only that but the last time we had them out they only charged us $55 for the same issue and now they want to charge close to $100 for the same service provided both times. I think I should get a free visit. Woild I recommend not really sure was impressed the 1st time but now not so certain.
Description of Work: Was supposed to unclog bathroom drain.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0

$95

Dan C.
09/2016
5.0
plumbing
ย  + -1 more
Great service, wasn't an emergency had to wait 6 days due to scheduling
Description of Work: Leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

JENNIFER H.
09/2016
5.0
plumbing
ย  + -1 more
They always do a fantastic job for us. They?re our go-to guys for plumbing issues. They've even pointed us in the right direction for other companies if they can't get the job done.
Description of Work: They replaced flapper valve unit and supply from water line to toilet. This is an older toilet, and they come out about once a year to fix it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Teresa G.
09/2016
4.0
plumbing
ย  + -1 more
Couldn't do the work but did refer me to someone who could.
Description of Work: Water main break

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

CHARLES K.
09/2016
5.0
plumbing
ย  + -1 more
Diagnosed the problem and completed the job quickly. Not a fan of the 5 hour arrival window they gave. Who does that anymore?? Called that morning to see where I was in that window and was told they couldn't tell me.
Description of Work: Repair toilet that was running without being flushed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$75

Anand K.
09/2016
5.0
plumbing
ย  + -1 more
They were awesome to work with. My wife saw them listed on Facebook so they all left a message. They are really good. We would not look to anyone else.
Description of Work: I used Jack L Woods Plumbing. We had a clogged sink and also had him look at a seal on our toilet that was not sealed completely.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Drew R.
09/2016
1.0
plumbing
ย  + -1 more
About a week ago, I scheduled an appointment and Jack L Woods Plumbing was to show up today "between the hours of 10:00am and 3:00pm" (this being a weekday). Woods Plumbing called and left a voicemail with me after 1:00pm, which I returned in less than 10 minutes. They informed me I would have to reschedule for another day. I had a family member house-sit since I have to work, and he reported that one one ever came to the house. To summarize: (1.) A scheduled appointment is actually a 5-hour timeframe. (2.) Jack L Woods Plumbing is unprofessional, not even bothering to show up for an appointment if you can't immediately answer your phone.
Description of Work: Toilet won't flush.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


HAROLD F.
09/2016
5.0
plumbing
ย  + -1 more
Excellent. Tim did a great job. He is a real professional. I will use Jack Woods Plumbing again.
Description of Work: Disconnected under sink plumbing before granite countertops were installed in our condo; returned the following day and installed new sink faucet and new garbage disposal. Also, installed new shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

THOMAS T.
08/2016
5.0
plumbing, drain cleaning
ย  + 0 more
Well it was a Saturday, of course that's usually when you need a plumber. I called them for emergency service, they called me back within the hour said he would be here after the call he was on, arrived in about an hour, fixed the problem in less than an hour. No mess no fuss. They know what they are doing.
Description of Work: Clear a clogged drain in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ROBERT S.
08/2016
5.0
plumbing, wells
ย  + 0 more
All went well. Resulting setup is a nice, professional looking job. Hauled away old pump.
Description of Work: Installed duel Zoeller M53 sump pumps with duel check valves, replacing a single pump setup. The secondary pump sits higher than the primary and will only kick on if primary fails or can't handle the incoming water load.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$458

DARYL H.
08/2016
5.0
plumbing
ย  + -1 more
He did a fine job. No more leaks. He also told me how to get to the tub plumbing buried in the wall so I could make sure all the connections were tight.
Description of Work: Tub drain was leaking onto the downstairs ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
08/2016
5.0
plumbing
ย  + -1 more
Barry came out early. He diagnosed the problem and made the repair for $88.00 approximately. Using Angie's List, my wife had called another plumber late Friday afternoon as I was attending to the disaster at our rental. Saturday was a regular workday for this other plumber so she scheduled them to come out between 1 and 5 PM on Saturday. The other plumber arrive on time. He refused to just replace the internal valve and gasket of the hot side valve. He told me that because the shower had two handles ( a hot and a cold) it was not up to code and he could not repair it. My shower is a combination tub and shower with a 4 piece surround. He quoted me a price of $1902.00 to replace the shower surround while leaving the existing tub intact or $3502.00 to replace the shower and tub as well. The work order also included replacing about 15 feet of galvanized piping as well. I called Jack L. Wood Plumbing early Monday ( they open at 7 AM). They arranged to have a technician at my rental around 10 AM that same day. They called back a short time later and told me they had a cancellation and could work me in even earlier. Barry was waiting for me when I arrived at my rental. He diagnosed the problem and made the repair. Instead of paying thousands, I spent less than a $100.00 on the repair and my tenant only had to suffer for 2 days without a shower. I consider the first plumber's conduct to be disingenuous if I want to be charitable and unethical in fact. I cannot thank Jack L. Woods enough for their prompt response and ethical behavior. I will definitely use them again. For some reason my wife did not think they (Jack L. Woods) worked after hours or weekends. Otherwise we would have called then in the first place.
Description of Work: Repaired a shower hot water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Lee K.
08/2016
5.0
plumbing
ย  + -1 more
We searched for some local plumbers and were recommended to Jack Woods by more than a few neighbors. Tim, the plumber, came out on time as scheduled and was able to show us the problem and how to fix it. He was able to determine the issue without having to cut into any walls which is a huge plus, as we now don't have to do any major wall repairs. Thanks for your experience Tim and Jack Woods Plumbing. Will no doubt use you in the future and recommend you to others. - Lee
Description of Work: Repair Leaking second floor bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie A.
07/2016
2.0
plumbing
ย  + -1 more
Had a plumber out from different company to replace a different hose faucet on back of house month before and cost was $150. Had used jack woods for different issue since then so decided to use them again to replace this hose faucet. Sent out plumber who didn't have materials to do the job so he left and said he'd send someone who had the parts out within a few days. Few days later got call that plumber was on the way. He showed up and did the job but said he didn't know the price of the part so he would send an invoice. 2 weeks later I got an invoice for $250 showing labor at $190. I called to ask how labor could be so high since the plumber was here less than 1.5 hours. Also explained how I had the same exact job done by different plumbing company (hose faucet replacement) and was only charged an hour labor. Person who called me back about this issue first tried acting like he was doing me a favor for not charging me for the first plumber who came out and didn't have the necessary materials. Seriously? No crap I'm not paying for that. Then he just kept dancing around the issue until I said listen charge me for 1.5 hours of materials and be done with it and stop wasting our time. He became very rude and insisted I wouldn't let him speak previously. In reality he wasn't saying anything and kept talking about how the first 290 min of travel are free. I said regardless of travel time I was charged for nearly 3 hours of labor so can we focus on the issue of incorrect labor charges. He finally agreed to charge only 1.5 hours of labor(still longer than plumber was here). Will not use again because of shady billing practices. I should have been given something to sign showing how long he was billing me for before the plumber left even if he didn't know the cost of the part. Instead I was sent an invoice that didn't even break down the cost of labor it just said $190--labor. They say their rate is $79 an hour so I was billed over twice as much as what I should have owed. Very unprofessional.
Description of Work: Needed hose faucet replaced from being damaged from leaving hose connected all winter.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$160

LINDA D.
07/2016
5.0
water heater repair
ย  + -1 more
They looked at the hot water heater and explained we need to replace it. They were excellent. They turned up the temperature and told us it will work for now but need to replace it soon. They gave me an estimate and I did some research and called them with questions and they explained everything to me. They never pushed me into anything. They gave me the information I needed and wanted.
Description of Work: We were having issues with our hot water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia A A.
07/2016
5.0
plumbing
ย  + -1 more
Great! I called this morning and was surprised to talk with a real person instead of a recording. He said they would be able to come out today. They were here withing a couple of hours and did the job. The price was very reasonable. I will save their number and call again if I need work done.
Description of Work: Unclog toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Stacy K.
07/2016
5.0
plumbing
ย  + -1 more
Fantastic, fast and a great price. Dave came out to the house - checked and explained everything!!!
Description of Work: Replaced outside faucets/bib

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lillian C.
06/2016
5.0
plumbing
ย  + -1 more
He gave me a senior discount, he was professional and courteous. he gave his best estimate to diagnose the issue.
Description of Work: Checked out some plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER H.
06/2016
5.0
plumbing
ย  + -1 more
They were extremely prompt. The service was perfect and the price was unbelievable.
Description of Work: We used Jack Woods Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike M.
06/2016
3.0
water heater repair
ย  + -1 more
I know long term they have had a good reputation but clearly something has changed in their company which shows up on some of their more recent reviews on this site and other sites. There were technical issues with the installation which I understand and do not have a problem with because it is the nature of all work. What I did not like was the constant calling I had to do when they would not call back or follow through with their work. The work was professional and we liked the plumber but he was not dependable. Also, he was not certified by the manufacturer for this particular job so he had to come back about 5 times to resolve it. I would have preferred they used the person who was certified by the manufacturer. They are honest and professional but they need to get back to what they used to be.
Description of Work: Installed tankless water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,500

Daniel S.
06/2016
5.0
plumbing
ย  + -1 more
Great. On time. Courteous. Professional.
Description of Work: Fixed some busted joints under our sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Lynnette B.
06/2016
5.0
plumbing
ย  + -1 more
Plumber arrived at the beginning of the service window. He quickly diagnosed the problem and the underlying cause which was that the toilet moved a lot because it needed a shim. The fixture was reset, shim installed, other toilet in the house checked, and he was done in well less than hour. Since it was not an emergency, I did have to wait 3 days for an appointment but it was worth it for efficient service. I will definitely call Jack Woods again for any plumbing needs. They lived up to the reviews I read on Angie's List.
Description of Work: troubleshot leaking toilet and repaired by resetting the fixture and installing a shim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$88

Brian E.
05/2016
5.0
irrigation systems, plumbing
ย  + 0 more
As always, Jack Woods Plumbing did a fantastic job all around. Tim disabled my irrigation system as asked and even re-routed the pipe to allow me to still use the second meter so I can save on sewage charges. He explained everything in detail about his work, as well as what to expect from the upcoming inspection by the City of Columbus. JWP will always be my first call for any plumbing needs.
Description of Work: Disabled the backflow device and irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

PATRICK S.
05/2016
5.0
plumbing
ย  + -1 more
Jack Woods Plumbing did all the plumbing when I built my house decades ago. I've used them ever since, and they've always been excellent, but this time I have to give a special shout out to Tim Reed for the repair he did in my bathroom. He must be a magician as well as a fantastic plumber.
Description of Work: Plumbing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$418

Contact information

130 E Home St, Westerville, OH 43081


Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
25971

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Appliance Repair,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Appliance Repair - Small,
Lawn Irrigation,
Gas Logs,
Gas Grills,
Generator

FAQ

Jack L Woods Plumbing Co Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

No, Jack L Woods Plumbing Co Inc does not offer free project estimates.
Yes, Jack L Woods Plumbing Co Inc offers eco-friendly accreditations.
No, Jack L Woods Plumbing Co Inc does not offer a senior discount.
No, Jack L Woods Plumbing Co Inc does not offer emergency services.
No, Jack L Woods Plumbing Co Inc does not offer warranties.
Jack L Woods Plumbing Co Inc offers the following services: Plumbing repairs & replacement - remodeling & new construction, water heaters, sump pumps, garbage disposals, backflow devices, interior drain & water lines
Gas leak repair, exterior gas, sewers, water service repairs & replacement, septic tanks, well pumps, water softener repair, air duct cleaning

Contact information

130 E Home St, Westerville, OH 43081


Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed