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Handyman Matters Northeast Columbus

4.9(
115
)
Wood Flooring - Refinish - For Business, Sink Installation, Garbage Disposal Installation,

About us

Ace Handyman Services is locally owned and operated by Westerville residents Paul and Laura Hammer. We specialize in everything from two-hour quick fixes to full bathroom remodels and everything in between. Our craftsmen are full time Ace Handyman Services employees who are background checked, insured, bonded, and average 15 years' experience in the trades professions. We service the northeast side of Columbus and its surrounding areas including Westerville, New Albany, Blacklick, Gahanna, Galena, Sunbury, Johnstown, Pataskala, Alexandria, and Croton.

Business highlights

11 years of experience

Services we offer

Bathtub refinishing, basements, cabinet, carpentry, ceiling fans, countertops, deck, doors, drywall, electrical, fencing, flooring, garage doors, gutter cleaning, handymen, hardwood flooring, kitchen and bathroom, liners, mailbox repair, organization - home, painting - exterior and interior, plumbing, pressure washing, remodeling general, repair and replacement, snow and wallpaper removal, tile, wallpapering, water heaters & windows.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9115 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
0%
1
2%
Write a review
Showing 1-25 of 115 reviews
GREGORY L.
Oct 2019
5.0
Yes, I recommend this pro
$1,500
Keith did fantastic work. We've used Handyman Matters Northeast multiple times before, and were just as happy now with Keith's work. We were very pleased with how everything looked, and how it stayed within the quoted price. We'll use these guys again next time we need more work done around the house!!
Response from Handyman Matters Northeast Columbus

"Thank you for your repeat business over the years and for taking the time to share your experience this time with us. We are glad you are pleased with Keith's work and look forward to the next time we can provide service."

Chris B.
Aug 2019
4.0
The estimate/proposal was higher than a competitor so we did not accept their proposal. The fellow that came to review the job was polite and knowledgeable. It took several days past the time we were given to receive the estimate.
Response from Handyman Matters Northeast Columbus

"Thank you for your feedback. We apologize it took longer to get your estimate to you."

Kenneth C.
Feb 2019
5.0
Yes, I recommend this pro
Everything so far has been done professionally and completely. We have a few things that cannot be done until warmer weather hits.
Response from Handyman Matters Northeast Columbus

"Thank you for your business and for taking the time to share you experience with us. We appreciate both."

Kevin L.
Sep 2018
5.0
Yes, I recommend this pro
$216
It took about 2 weeks to get in their scheduling queue. Clint texted when he was on way to house. He inspected task, and completed estimated on his ipad. Instead of using ladder to climb to 2nd floor, he harnessed himself to roof and installed via that method. He was professional about work, and mentioned a few other areas that may need attention soon. Would hire again
Response from Handyman Matters Northeast Columbus

"Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback, are pleased that you had a good experience, and look forward to the next time we can provide service."

Darrell P.
Aug 2018
5.0
Yes, I recommend this pro
$220
They are professionals! Highly efficient, trustworthy and it was clear to me why this company is rated as highly as it is on Angie's List. In addition, my service technician (Nelson S.) was one of the best service professionals I've ever encountered.
Response from Handyman Matters Northeast Columbus

"Thanks so much for the kind words. Our team always appreciates being recognized for their hard work. We look forward to the next time we can provide you service."

GORDON L.
Jul 2018
5.0
Yes, I recommend this pro
$350
Our handyman tech; Clint was awesome! Clint has done various jobs for us in the past. On this occasion, he did an excellent job with installing new exterior lights, caulked a bathtub area and he did repairs to a light switch, air vent and a small drywall area. The customer service reps; Rachel and Arianna are friendly and they do an great job with scheduling and notifying the customers of any changes with appts. And the owner, Laura, she is super! This company is reliable and trustworthy, and they do excellent work.
Response from Handyman Matters Northeast Columbus

"Thank you for your repeat business and for taking the time to write us such a wonderful review. We pride ourselves on excellent customer service and superior craftsmanship and are so pleased that you had a great Handyman Matters experience."

Victor F.
Jul 2018
5.0
Yes, I recommend this pro
The door was to worn out to repair. It was suggested that we consider a replacement door, or call a company that may be able to replace the rollers.
Response from Handyman Matters Northeast Columbus

"Thank you for the opportunity to look at your project."

Barb G.
Jun 2018
5.0
Yes, I recommend this pro
Everything was completed satisfactory.
Response from Handyman Matters Northeast Columbus

"Thank you. We look forward to the next time we can help you out!"

Linda F.
May 2018
1.0
It was just surprising to talk to a company that does things this way. Most companies are happy to give a free estimate.
Response from Handyman Matters Northeast Columbus

"I have listened to this call into our office. We called this customer promptly. We gave an accurate free estimate on the phone as these are standard job requests. Our team coordinator even went into extra costs for a second craftsman because the chandelier was a two story ceiling. We offered at no cost to reserve a full day with one of our craftsmen where the phone estimate would be verified on site before work began and any money would be do. We bill hourly so only the time used is billed. The customer only wanted an estimate. For onsite estimates only we do charge a consultation fee which as explained in the call is later applied to the invoice when we do the job. I will reach out to this customer to see if I can better understand the reason for an onsite estimate. Paul - Owner."

Patricia S.
Apr 2018
5.0
Yes, I recommend this pro
$1,795
I contacted Handyman Matters about replacing some trim on my house and they sent James Tinsley out to review with me what had to be done, he took pictures and I received an estimate the next day and James started the following week and was done with all of the trim within 3 days. The Trim work was all primed and is now waiting for the painters - who are scheduled to begin in late May. An excellent job was done as James updated me on his status at the end of each day. I highly recommend this company as they also replaced a deck for me 18 months ago - which was also done with skill an expertise.
Response from Handyman Matters Northeast Columbus

"Thank you for your repeat business and for taking the time to write us such a wonderful review. We pride ourselves on excellent customer service and superior craftsmanship and are so pleased that you had a great Handyman Matters experience. We look forward to working with you again."

Patricia S.
Apr 2018
5.0
Yes, I recommend this pro
$1,795
I contacted Handyman Matters about replacing some trim on my house and they sent James Tinsley out to review with me what had to be done, he took pictures and I received an estimate the next day and James started the following week and was done with all of the trim within 3 days. The Trim work was all primed and is now waiting for the painters - who are scheduled to begin in late May. An excellent job was done as James updated me on his status at the end of each day. I highly recommend this company as they also replaced a deck for me 18 months ago - which was also done with skill an expertise.
Response from Handyman Matters Northeast Columbus

"Thank you for your repeat business and for taking the time to write us such a nice review. We pride ourselves on excellent customer service and superior craftsmanship and are so pleased that you had a great Handyman Matters experience."

Phyllis K.
Apr 2018
5.0
Yes, I recommend this pro
Superior service; Mark worked with me and his assistance in making decisions and planning work was invaluable
Response from Handyman Matters Northeast Columbus

"Thank you for taking the time to share your Handyman Matters experience. We greatly value customer feedback and pride ourselves on providing a complete customer service experience. We look forward to working with you again."

Daniel W.
Jan 2018
5.0
Yes, I recommend this pro
Clint did an excellent job. Looks really good. Better than we anticipated! He worked to get the best piece of granite that we wanted. After the project it looks like it was part of the original design.
Response from Handyman Matters Northeast Columbus

"Thank you for entrusting us with your project and for taking the time to leave us a review. We are pleased that you had such a good experience with Clint and we look forward to the next time we can provide service."

ALAN G.
Dec 2017
5.0
Yes, I recommend this pro
$270
Outstanding. Perfect from initial contact at the office. They explained their policies and prices in detail and were able to schedule a visit within 24 hours. Mark Davis arrived on time, spent a couple hours fixing the door and looked at my fireplace, gave me some ideas..it works. Because no parts available for the drawer, he was able to create the necessary pieces. He was highly professional and pleasant. Would definitely use this company again. Best handyman service we've ever had.
Response from Handyman Matters Northeast Columbus

"Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback and take great pride in the work we do. We are pleased that you had a great experience with our office staff and with Mark."

KATHY K.
Nov 2017
5.0
Yes, I recommend this pro
$1,300
Great! Quality work, on time, very professional. Will use again.
Response from Handyman Matters Northeast Columbus

"Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We greatly appreciate your business and very much enjoyed working with you."

John B.
Nov 2017
5.0
Yes, I recommend this pro
$275
Arrived on time. Completed job quickly, resulting in lower cost than expected. new lights work great.
Response from Handyman Matters Northeast Columbus

"Thank you for taking [Member Information Removed] time to review us and share your Handyman Matters experience. We are glad we were able to help, and greatly appreciate your business and feedback."

Donald C.
Nov 2017
5.0
Yes, I recommend this pro
$3,190
Handyman Matters arranged to have Mike Robertson come out to go over my project list so that he could get an estimate together for me. Mike arrived at the scheduled time ready to listen. We went over each of the projects where I explained what I wanted and why. What I really appreciated about Mike was that he listened intently to what I had to say. He also asked questions to clarify his understanding and made suggestions if he had an idea that might make an improve the solution. After this visit Mike went away to put the final quote together. After accepting the final quote we scheduled the 3 days needed to complete the work. Mike arrived each day on time and ready to work. He cleaned up each day and left the works site as he originally found them. In the end all 4 projects were completed on time and I was extremely pleased. Mike proved that he'd listened to the requirements and then exceeded my expectations.
Response from Handyman Matters Northeast Columbus

"Thank you for entrusting us with your projects and for taking the time to review Handyman Matters. We greatly value customer feedback and take great pride in the work we do. We are pleased that you had a great Handyman Matters experience and look forward to working with you again."

Sara W.
Oct 2017
5.0
Yes, I recommend this pro
$1,600
Clint is great! Very knowledgeable about many different areas, does great quality work, nice guy.
Response from Handyman Matters Northeast Columbus

"Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience. We look forward to working with you again."

MARY BETH B.
Sep 2017
5.0
Yes, I recommend this pro
Longer than expected. Time will tell of the effieiency of the job
Response from Handyman Matters Northeast Columbus

"Thank you for your repeated business and for taking the time to share your Handyman Matters experience. We appreciate your business and feedback."

Rich C.
Sep 2017
4.0
Yes, I recommend this pro
I would recommend this company.
Response from Handyman Matters Northeast Columbus

"Thank you for your business and for taking the time to review us."

Stephanie R.
Aug 2017
5.0
Yes, I recommend this pro
$450
.
Response from Handyman Matters Northeast Columbus

"Thank you for your business and for taking the time to review us."

Duane M.
Jul 2017
5.0
Yes, I recommend this pro
$170
They did some work for me, restored my house. They completed the work after I had left the house. I was very pleased to the best of my knowledge with what was done and how it was done. My experience turned out very good.I believe it was around $138 which made me really happy. I was under the impression that it would be a $230 minimum charge. I thought the work they had to do would charge me the total amount. I was real surprised. They did a great job.
Response from Handyman Matters Northeast Columbus

"Thank you for taking the time to review us and let others know about your Handyman Matters experience. We appreciate your business and feedback."

Matt L.
Jul 2017
5.0
Yes, I recommend this pro
If I had to rank working with Handyman Matters, my insurance and the property management. Handyman Matters would be on the podium standing alone with all three medals. Hands down the easiest part of the entire process. My wife and I couldn't be happier with how good it looks and how much support we got.
Response from Handyman Matters Northeast Columbus

"Thank you for entrusting us with your project and for such a kind review. We are so happy we were able to help."

Jacqueline L.
Jul 2017
5.0
Yes, I recommend this pro
$400
He did a really nice job and probably saved me a couple of thousand dollars. It was a full day. I supplied the materials. It is an old house and nothing is square. We had to work around old house issues. When the day was over we were looking at it and he saved the door for me. It will probably give me another 20 -30 years. He worked with materials that I had. He was very pleasant. When he ran into a problem he called someone that saved me a lot of mistakes. They are versatile. I had a list of things with the door being the priority and he ran out of time. While he was here he looked at those projects and the conclusion was I could do them myself after he gave me some tips. They are the only people I would use. One of the differences between them and another company is that the company has done all of the background checks and they stand behind their work. His work is under warranty. That is the nice part about them. They match up the skill level. I've read about people who say sure I can do that and then they do a half job or do it wrong. I don't have to worry about that.
Response from Handyman Matters Northeast Columbus

"Thank you for taking the time to review us and share your Handyman Matters experience. We are glad we were able to help, and we greatly appreciate your business and feedback."

Jason M.
Jul 2017
1.0
$1,800
I've decided to do my good deed for the day and tell everyone to avoid doing business with this so called company. Let me tell you about my experience with these folks. They have a special rate if you hire them for the full day (8 hours) we were moving into a new house that needed some updates & minor repairs, I decided that in order to get the items I wanted taken care of by them I would hire them for 2 full days. The 1st day Josh came out and didn't seem very knowledgeable from the start by quoting out ridiculous labor times for simple light fixture swap outs, examples being 3 hours to swap out 3 front exterior lights on the house that I ended up doing myself in 1 hour,1 hr per ceiling light that take no more then 25 minutes to do,etc. I did end up still hiring them for 2 days against my better judgement and it was a total disaster with there lack of knowledge and poor work performed. They replaced 4 lights on the main floor,installed a new front door knob & deadbolt,"fixed" a running toilet,installed a tv on the wall, and that's all we got for $1800! The work they performed was shoddy at best, the tv is mounted crooked,the toilet took 3 attempts before fixing it, they installed the lights with drywall screws directly into the ceiling, and not the included hardware. This caused the lights to come loose from the ceiling. We contacted the owner about how disappointed we were with our experience and said we wanted the items fixed and some money back. The owner said it was "unfair to ask for money back", put yourself in my shoes buddy and tell me you'd be happy with spending $1800 for such a small quantity & quality of work. They only agreed to come out and fix the lights and offer a small refund. Very disappointed in this company that claims to be different then other contractors, when in reality I'd say they are worse then most of them.
Response from Handyman Matters Northeast Columbus

"We agree this project didn't go as well as possible. We had to work around 4 other service companies on move in day. We did fix the few things and the tv mount was defective. As always we are extremely proud of our how team handled this situation!"

Showing 1-25 of 115

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Handyman Matters Northeast Columbus is currently rated 4.9 overall out of 5.
Handyman Matters Northeast Columbus accepts the following forms of payment: CreditCard
Yes, Handyman Matters Northeast Columbus offers free project estimates.
No, Handyman Matters Northeast Columbus does not offer eco-friendly accreditations.
No, Handyman Matters Northeast Columbus does not offer a senior discount.
No, Handyman Matters Northeast Columbus does not offer emergency services.
No, Handyman Matters Northeast Columbus does not offer warranties.

Contact Information

101 E College Ave, Suite 2C, Westerville, OH 43081

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