EATON PLUMBING INC

4.7(
84
)

About us

FAMILY OWNED AND OPERATED. Eaton Plumbing was founded in 1974 by John (Jack) Eaton. With humble beginnings in the garage of his Westerville home, the company grew to its present size of over 50 employees. We service both the residential and commercial construction and the residential repair market in Central Ohio. Our employees are professionally trained and are bonded and insured for your protection. Our mission is to provide quality, on-time service to each of our customers. We have built our reputation around satisfying all of customers. We will never make promises that we cannot keep! Look no further. Eaton Plumbing is a partner you can trust to handle your plumbing needs with quality and care. Serving Central Ohio since 1974, our team is experienced, courteous, and dependable. We ensure that all of our jobs are completed on-time and on-budget…guaranteed! So whether you own a home and need plumbing repair or are starting a new construction project, Eaton Plumbing is the answer! Eaton Plumbing, the plumbing professionals you can count on!

Business highlights

Emergency services offered
51 years of experience

Services we offer

& tub replacements New fixture installations Water Heater repair & installation (Tank type and Tankless) Sewer & Drain cleaning, Clogged drains & toilets Sinks, and camera diagnosis Garbage Disposal installation & repair Sump Pumps Frozen or broken pipe repair (primary & Back-up) Water line replacement & repair Kitchen & bath remodeling Back Flow Testing & Installation Gas Piping Installation & Repair (DOT Certified) Excavation, repair, toilets

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.784 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
1%
1
4%
Write a review
Showing 26-50 of 84 reviews
Don T.
Mar 2016
4.0
$125
unknown
Response from EATON PLUMBING INC

"Thank you for your time to post your response to the service that we provided. I am always looking to improve on our service and in your notes you mention that we did a good job, but you also stated that you would not hire us again. Was there a problem with out service or how could we improve? Thank you for your time and correspondence. Regards, Max Eaton"

Lora F.
Dec 2015
5.0
Yes, I recommend this pro
$1,100
The staff were prompt and courteous.  My calls were either answered or I received a response the same day that I called.  They actually sent the wrong size water heater initially, but had someone bring out the correct size within an hour.  The plumber showed me how to work the new heater and cleaned up after himself.  I believe he was there for about 4-5 hours.  I might have been able to get a better price, but I doubt I would have gotten better service.
Response from EATON PLUMBING INC

"Thank you very much for taking the time to post a response in regards to the service we provided. I'm glad that you had a great experience and please let us know how we can help in the future. Regards, Max Eaton"

John F.
Oct 2015
4.0
Yes, I recommend this pro
.
Pat H.
May 2015
5.0
Yes, I recommend this pro
$116
He will come to fix the basement issue this week. But he did some work to hold the water from getting on my floors. The cost included the cost of dishwasher material, plumbing fixtures and labor charge. When he be coming back there will be no service charges. I will recommend them to others as well.
Don A.
May 2015
5.0
Yes, I recommend this pro
$1,740
unknown
Judy S.
Apr 2015
5.0
Yes, I recommend this pro
$271
unknown
Response from EATON PLUMBING INC

"Thank you for taking the time to post your review. We truly appreciate your business and your support. Should you need any additional service in the future, please let us know. Regards, Max Eaton"

Kay H.
Apr 2015
5.0
Yes, I recommend this pro
$178
they were very knowledgeable and also punctual and completed the work in t
e time estimate they gave me
Response from EATON PLUMBING INC

"[member's name removed] Thank you for the time to post your review on the service you received. We understand that you have plenty of options when selecting a plumber and we would like you to know how much we appreciate your business. Regards, Max Eaton"

Ginger H.
Feb 2015
5.0
Yes, I recommend this pro
unknown
Response from EATON PLUMBING INC

"Thank you for taking the time out of your day to post a review. We really do appreciate your business. Regards, Max Eaton"

Steve P.
Dec 2014
5.0
Yes, I recommend this pro
$145
Eventually it turned out very well. They were prompt. We did have a problem with a leak afterwards but they resolved the issue. I was happy with the experience.
Nancy Z.
Jul 2014
4.0
Yes, I recommend this pro
$150
He was on time, courteous, and did a good job. There was a big root and he didn't get it all pulled out, but he came back a week later and did it for free.
Yolanda C.
Jun 2014
4.0
Yes, I recommend this pro
$345
unknown
TINA W.
Feb 2014
5.0
Yes, I recommend this pro
$1,200
We used Eaton to do the plumbing piece of our kitchen remodel and a few other small jobs. I really enjoyed working with Randy. I would use them again.
Terri J.
Nov 2013
4.0
Yes, I recommend this pro
$200
fairly well, took a little longer than anticipated due to age of toilet.
TOM H.
Oct 2013
5.0
Yes, I recommend this pro
$865
Representative came out and surveyed the situation. I had an interest in discussing a tankless electric unit, but he spent some time to inform me that electric tankless systems do not work well in this part of the country because the water starts out so cold, especially in the winter (i.e they are very expensive to run). Since I do not have gas available in my residence, a standard unit was recommended.
I also discussed the fact that a previous unit (not the one replaced this time) had rusted out without my being aware of it, and since there is no drain in the basement, caused many problems. He explained a set-up with a nominal additional charge that would alleviate that worry.
I then requested a Monday installation since trash pick-up is Tuesday mornings and being in Westerville I could dispose of it for free. The unit was installed in the early afternoon of the next Monday and the old unit moved to the curb.

I have used the company on a number of occasions and have never been disappointed.
John B.
Sep 2013
5.0
Yes, I recommend this pro
$750
Gentleman was obviously used to dealing with people who were going to freak out when he had to tear into the ceiling to get to the pipe. The problem was that years ago during a tub installation plumbers had all but cut through a supporting stud to make room for new pipe. This left the pipe bearing the weight and honestly I'm surprised it lasted that long. Eaton's plumber explained clearly what had to be done and left himself a little margin for error. On old houses you never know what you're going to get into. Cutting into plaster can create a huge mess but the Eaton Plumber laid out lots of drop cloth and even was careful about a one of a kind antique Craftsman lamp. The pipe was repaired and shored up so that we don't have problems with it again. Price was kind of high, I thought, but after he gave it to me it didn't change later and he was so efficient...I would have taken me a lot longer.
Melissa S.
Sep 2013
5.0
Yes, I recommend this pro
$620
I've used Eaton plumbing in the past and had good experiences. Originally schedule to just have them replace the garbage disposal but the night before they came, I discovered water in the basement due to the sump pump not working. We had that big rain on Monday but never went down to basement until Thursday. I called first thing on Friday to see if they would have to also replace the sump pump and said sure. The plumber arrived on time and was able to replace everything in a timely manner.
Irene K.
Aug 2013
5.0
Yes, I recommend this pro
$280
The gentleman called me 10- minutes before his arrival. Service was scheduled at 8:00 am and he came exactly on time with everything he needed for the job. Everything was fixed within 30 minutes..
DAVID G.
Jul 2013
5.0
Yes, I recommend this pro
$455
Kenny arrived right on time. All the work listed above was completed in 2 and 1/2 hours. The ball stop, ice maker stop and water line were tested for leaks. The area where the work was done was cleaned up. Everyone works well.
SALLY L.
Mar 2013
5.0
Yes, I recommend this pro
$200
Everything went well. He was on time, polite and professional.
Response from EATON PLUMBING INC

"Thank you for contacting us in regards to your recent plumbing needs. I'm glad to hear that you were satisifed with the service that our technician provided. We know you have plenty of choice when comes to hiring a contractor and we truely appreciate your business. Regards, Max Eaton"

John A.
Feb 2013
5.0
Yes, I recommend this pro
$90
Kenny was here promptly, did the work, and left pleasant demeanor and very instructive.
Response from EATON PLUMBING INC

"Thank you contacting us with your plumbing needs. We know you have plenty of options when selecting a contractor and we're glad it was us that you choose. As a small business we rely on our referrals and word or mouth, so your nice review is greatly appreciated. Regards, Max Eaton"

Paula L.
Jan 2013
5.0
Yes, I recommend this pro
$267
Once the outside curb box was located the problem was quickly resolved. Bert and Randy did a great job at diagnosing and remediating the problem. I would recommend them.
Response from EATON PLUMBING INC

"Thank you for contacting us and selecting us as your preferred service provider. I am very please to hear that Burt and Randy were able to get everything for you taken care of. Should you need any additional service in the future, please call. Thank you again for selecting Eaton Plumbing Inc. We know you numerous choices when selecting a plumber. Regards, Max Eaton - Eaton Plumbing Inc"

Candise T.
Jan 2013
5.0
Yes, I recommend this pro
$1,100
Max was very prompt and professional in providing us with a complete review of the situation, and a written proposal of work to be done, and their cost. Burt was efficient and effective in his plumbing work. He arrived timely and kept a neat work area.
Response from EATON PLUMBING INC

"Thank you very much for taking the time out of your day to post a review. As a small business we truely depend on the word of mouth advertising of our satisfied clients. I am glad to hear that Burt took good care of you during this installation. Should you have any other plumbing needs in the future, please don't hesitate to call. Sincerely, Max Eaton - Eaton Plumbing Inc"

Robert G.
Dec 2012
1.0
$89
Arrived on time. Spent 10-minutes or less looking at shower and announced he could not remove how water faucet and suggested that I try to remove on my own and if I am successful to give them a call. Problem not fixed - was a waste of my time and money.
I was very disappointed with this experience. I had used Eaton in the past and had been pleased with service, quality and price.

Response from EATON PLUMBING INC

"Thank you for inviting us into your home for the service that you requested. We understand that you have many choices and options when chosing a service company. While we strive to satisfy 100% of our customers 100% of the time, we do understand that it is not always possible. I apologize that your second experience with our company was less than satisfatory and I apologize again that our service technician did not explain what needed to happen to make appropraite repair clearly and that we were not able to make the repair at that time. I hope that you can look past this one instance and remeber the great service that we have provided to you as well as many others in the past and allow us the opprotunity to redeem ourselves to you in the future should the need arise. Sincerely, Max Eaton - Eaton Plumbing Inc"

Richard S.
Dec 2012
4.0
$1,500
Overall satisfied with work. Believe the company to be competent.
Was introduced to the company when considering the installation of a standby generator at my residence. They were introduced to me by a Kohler dealer different than the one I ultimately selected to purchase my generator from. I asked if they would do the plumbing work (installation of gas lines from gas meter to generator) for the Kohler dealer I chose to do the electrical work. They indicated they would but asked that they contract directly with me versus the dealer they did not know. I agreed.
Gas lines were installed as agreed and passed inspection (as did the electrical work done by another contractor) However, there was a problem in the generator running a full capacity once everyone completed their work. It turns out it was a manufacturer problem (the gasket was prohibiting the throttle from fully opening in this case). This was complicated by the fact that the electrical work and gas line work are/were done by separate contractors, but must be coordinated. In order for Kohler to find a solution to the issue. Kohler asked that the electrician and plumber conduct certain tests, before they came on site. The electrician did what was required without incremental charge. Eaton did their portion (running a gas pressure test), but subsequently sent a bill. I was not happy about the bill, or its size, particularly since no incremental billing was discussed in advance. In discussing this with the Eaton, they agreed to reduce the bill to a and quot;fairand quot; amount given the situation.
No issue with the fireplace starter valve, or sump pump replacement.
KAREN M.
Oct 2012
5.0
Yes, I recommend this pro
$200
Burt has been at our house several times, always helpful and professional. Came back to fix a line to the ice-maker, which had been inadvertently disconnected-at no charge.
Response from EATON PLUMBING INC

"Thank you very much for taking the time out of your busy day to write a review here. As a small family run, second generation business we survive on our word of mouth endorsements from our satisfied customers. Thank you again for your business and please call us again if we can be of any help. Regards, Max Eaton - Eaton Plumbing Inc"

Showing 26-50 of 84

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

EATON PLUMBING INC is currently rated 4.7 overall out of 5.
EATON PLUMBING INC accepts the following forms of payment: CreditCard
No, EATON PLUMBING INC does not offer free project estimates.
No, EATON PLUMBING INC does not offer eco-friendly accreditations.
No, EATON PLUMBING INC does not offer a senior discount.
Yes, EATON PLUMBING INC offers emergency services.
No, EATON PLUMBING INC does not offer warranties.

Contact Information

5600 E WALNUT ST, Westerville, OH 43081

Share project details to get started.