Drain Busters

The entire effort was done very professionally and there was plenty of communication as to what was being done and when it would be done.  They were very knowledgeable and gave us honest answers to our questions and concerns.  Everything was done on schedule and on price target.      Our neighbors also have recommended them to us and use them on an annual basis to clean their sewer drains.  We will being doing that as well.  We very highly recommend Dran Busters.

Drainbusters visited my home twice.
First, Sam came out and tried to clear it with a snake.  He was not successful.  He used a radio camera to find the location in the yard above the location of the unbreakable clog.  He recommended that we have someone excavate that area.  Sam's diagnosis was correct.  There was a problem that a snake could not solve.  We had to have a section of sewer line replaced. 
The second time they visited was when the sewer line was being dug up.  Drainbusters arranged with the excavator (JFM Enterprises) to come and jet clean the rest of the sewer line (once a hole had been dug and the pipe had been opened up).  Sam and Jason cleaned roots out of the pipe and then put a camera through the entire length of pipe.
Throughout the process, Sam and Jason were very helpful, honest, and considerate.
Their specialty is drain cleaning, and they are good at it.  If I ever needed a drain or sewer line cleaned again, I wouldn't hesitate to call them.

He spent a lot of time, was very courteous and as clean as you can be for a job like that, and was prompt. Drain Busters was referred to me by a friend and I'd refer them to anyone who needs drain cleaning.

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He checked all my drains and determined that only two of them needed to be cleaned.  (He gave me some tips on the other drains....the tip I appreciated the most was how to keep the shower drain from smelling. )  He cleaned the two drains quickly and thoroughly.  I was very happy with the service.  He was professional, polite, and good at his job and he didn't try to charge me for work that didn't need to be performed.  I would definitely recommend the company to others.

We called Drain Busters, who was able to come out the same day, to clear a basement drain of tree roots that had built up.  They did a great job for a good price.  Sam was very responsive and professional.  The drain has been clear ever since.  Would definitely use them again.

Our experiece was outstanding from start to finish.  He returned call within minutes and came out next day.  Our house is old and was built in sections.  He used experience, patience, strength, and specialized equipment to diagnose and fix our sewer back up by finding a way to access it that did not require digging up the yard.  We would use this company again and recommend them highly.

Scheduling was easy, and easily worked with my schedule.  He talked through everything he was doing and answered all my questions.  Best of all, my clog is resolved and things are draining as expected. 

Called Jason at 5:00 pm on Monday and Sam arrived 7 minutes early, just before 9:00 am on Tuesday. Sam cleaned a clogged drain line in the basement and used a camera to help troubleshooting the chronic, reoccurring drain problems. Sam took the time to show me the video of the drain line and explained everything he was seeing in the video. Sam even provided a CD recording of the video. Along with being professional and punctual, Drain Busters provided great service. Thank you!

During a recent heavy rain I had water in my basement, which is unusual. I called Drain Busters to come out to assess the situation, and Jason almost immediately knew what to look at first. It turns out that the drainpipe leading from my gutters to the curb was completely clogged with silt. Once that diagnosis was made, it took Jason only 15 minutes or so to completely resolve my situation. He was very courteous and friendly and offered me the Angie's List discount without even having to ask about it. I cannot say enough good things about this company and will definitely use them again should another problem like this arise.

Called at 4:30 PM.  Scheduled service for 9:00 AM the next day.
  Sam arrive promptly at 9 am, and efficiently cleared drain obstruction.
  Sam was friendly, informative, and knowledgeable.
  I highly recommend this company

Our downspout drains to the street have been clogged for years.  Since Drainbusters was there to fix my kitchen sink, I asked the plumber if he could clear the draintiles.  He charged me less for both lines than another company quoted me for 1 and the downspouts are draining great now.

I called them out to snake our kitchen sink when I was not able to clear the drain myself.  The plumber was very responsive and arrived early, thoroughly cleaned the drain pipes and explained the problems.  He also replaced a rusted iron pipe for just the cost of materials.

I was absolutely amazed that a pluming company was willing to make a house call, assess the situation, admit they felt they didn't have the proper equipment to do the job right, and then provide guidance and assistance to help us secure both city employee help and the help of a second company to ensure the job was completed promptly and correctly - all without charging us anything!!!!!  You can be assured if we ever have any plumbing needs in the future we are calling Drain Busters - they earned a loyal customer for life!

They were excellent and took their time.  They were on time.

See above

They were excellent. They used a video camera to show exactly what they were doing and where the obstructions occurred. They explained everything thoroughly and we learned a lot from the experience. The employee was very professional, efficient, and patient. I would recommend their services to anyone.

I don't think I could have had a better experience. I called Drainbusters at about 8am on Jan 4 and received a call back a few minutes later. Was told they could work me in sometime between 11 and 1 and would call before heading my way. Sam called at about 11:15 to say he was on his way and arrived just a bit later. Service took less than an hour, and, to me at least, was done for a good price. Sam was courteous and professional. I would definitely use Drainbusters again without hesitation.

He did a great job. He was very thorough. He really made sure that the drain was open. He took the time to make sure it worked properly. I was very impressed with his professionalism. He was very clean and even wore the carpet protectors over his shoes.

Jason answered the phone when I called and offered me three different time windows that same day.  He called about 20 minutes before he arrived to tell me he was on his way and arrived during the time period we had agreed upon.  He flushed out the drainpipe that was backing up and by doing so removed the clog.  Jason gave us a discount to flush out two other drainpipes.  Our overall experience was very positive.

 I called jason because I was referred by his fathers company, Drainworks. I have an outside window well drain which needs to be jetted. He said it was not worth his wile because he was  making too much money doing commercial work and didn't want to be bothered with it

I called Jason, and he arrived within 30 minutes. He uses a high pressure water machine to clear the clog from the street. It took around 20 minutes total.  The storm clouds are brewing and my gutters are going to empty into the street, not into my yard!  I am very pleased.

Fantastic!  A clean, uniformed serviceman arrived on-time in a clean, identifiable truck.  I explained specifically what I hoped to learn about regarding our drain lines.  He welcomed me in viewing the drains with his camera and explained what we were seeing.

He had great technology that could identify exactly where any broken lines or blocks were.  He cleaned out sections clogged with roots as possible.

He worked hard to do a thorough job, and also offered some suggestions for long-term drain maintenance.  He was both professional and personable.  I only wish all contractors could be like this!

Cost was absolutely fair for the work performed.

Overall the job was performed as expected and I would use Drainbusters'services in the future.

My renter called me on a monday evening and said the tub was backed up and not draining. I placed an order with Drainbusters the next morning and then spoke to Jason to explain the situation. He contacted the resident and was out within the next day and worked around their schedule to get the tub snaked and back to working order again. It was an "over delivery" and they exceeded my expectations for the work performed, the responsiveness and the professionalism. I would have not problem endorsing this company.