B&T Roofing Ltd

The whole process went very well. Robert was able to come out and provide an estimate within a couple of days after our call. He was great to deal with and very knowledgeable about the best way to complete our job. The crew did a great job and we are very happy with the final results.

Initial consultation was very productive and the rep suggested replacing the gutter, under a steep pitch and partially covered by roofing shingles, with a 6" gutter. Matching color was available. Installation took only a few hours. I'm very happy with the solution and the workmanship.

My project included 20 square of shingles and a complete re-sheet. I worked with Todd to get a quote who was very thorough. He answered all my questions and was very personable. I then worked with a different Todd who was the foreman on the job who was just as efficient as the first. The project took a couple of days and I'm absolutely thrilled with the result. I would work with them again if I ever get new siding.

Went well. They were progressional, friendly and efficient. Roof and gutters look great.

The crew that showed up was awesome! They were polite, friendly and did a great job. They worked hardm, and did a very good job. I am very happy with the work they did and would hire them again for anything affecting my roofing or siding. The front office (Heather) was great, as was Todd Nicholson who went out of his way to make me a happy customer. Top notch company!

They were very responsivel, gave me a reasonable estimate and Brian and Richie did a great job repairing and painting my soffit.. I will definitely use them again.

B&T Roofing Ltd were professional from start to finish. They completed the work as promised. I definitely recommend them.

Every B&T Roofing team member with whom we crossed paths during this process -- from the initial visit through completion -- was responsive, kind, professional, and efficient. The premises were left upon completion of the work better than the team found them upon arrival.

Outstanding workmanship, customer service, clean-up, product quality, and price. (Angie's List discount and cash payment lowered price). Very happy with this company and have already recommended to two neighbors.

B&T team arrived on time, reviewed project requirements with owner then proceeded with the project. They quickly completed all areas of the project, cleaned up the work areas and did a final project inspection with the owner. Highly recommend this company.

gutter replacement

B&T's Brian and Ritchie came out the same day I called. B&T had told me ahead of time that their minimum charge was $250.00. I knew that I had at least one area where several shingles were missing but I did not know the extent of the overall damage. They arrived mid-afternoon, surveyed the damage, and replaced the missing shingles. They did a very good job and even reattached my missing section of the gutter guard for their minimum service charge. I was very happy with the outcome and their customer service focus.

Greg was incredibly professional and helpful

Estimator showed up on time. Walked me through options. Very good explanation, etc. Was ready to hire them. But had a couple of follow up questions before scheduling work. Exchanged voicemails with estimator. Sent a text to schedule a quick phone call. Replied, said he'd get back to me the next day. Never did. Let a week go by. Sent another text. No response. Four days later, I'm getting someone else to do the work.

I was concerned because of hearing squirrels on the roof and with respect to the age of the roof. Since B&T had done the initial install I had them do the inspection. No roof issues or squirrel damage, but I did need to have the boot replaced on one of the vents. The repair was done on a subsequent appointment. Timely, professional and honest! That works for me.

These folks might be one of the most ethical companies have I had the pleasure of working with in a long time. Excellent customer service and workmanship. In due time, the roof will need to be replaced and I will hire these folks again.

The project went ok. There were a few issues that had to be corrected. There was a breakdown in communication between the workers, project manager and me. The problem could have been avoided with better communication. The problem was corrected. Their salesman, Greg was easy to work and communicate with. It was a big project and a tall house to work on, so I thought overall they did well and the price was reasonable. Cost of service was $14,000.

I have had to call B&T a couple times when we noticed random leaks in our old home. They are very responsive and will carefully try to understand the issue, and honestly tell you when it's not a roof problem. (Once it was just that our downspout got disconnected and was spilling water on the exterior wall of the home - easy fix!) They are professional and knowledgeable... it almost makes me wish it was a roof issue so that I could work with them.

Everything went great from initial assessment to installation.

I called B&T Roofing about repairing a sagging gutter along 12 feet of my roofline. After stating my request I asked if the company used undocumented workers. When the customer service worker said "no," I asked if the company verified their status. She said yes, they were required to do so by law. Her manner then changed completely however and she became huffy and unfriendly and very "take charge." Despite this, I made an appointment for an estimate. A few days later the same woman called me back and offered an earlier date for the estimate, which I accepted. She then said to me, "I know you don't like Hispanics," (!) and explained that since an African-American was going to be doing the estimate she wanted to check before sending him out to make sure I wouldn't make him "uncomfortable." I was shocked and offended by these remarks since what she was saying was unfounded and she was practically calling me a racist. I replied that she certainly didn't mind making ME uncomfortable, and said I would welcome the estimator. The estimator came out on time and checked out the gutter issue. He explained how the repair would be done, but pressured me to get the hangers on the entire roof replaced, which I did not want. I also thought the hangers they were going to use looked cheap. I received the estimate a few days later. It was professionally done, but the price, at $425.00, was about $200 more than the figure the estimator had said it might be, and it was for the entire roof, not for the 12 foot section I wanted repaired. I was actually relieved that the decision not to hire this company was so clear. I didn't really want to hire them after the way I had been treated by the office worker. The prejudicial attitude which she had formed towards me and may well have shared with other company staff made me question whether they would do a good job. My understanding of the law is that as a homeowner I could be fined for employing undocumented workers even if they were working for a company that I hired and not directly for me. The unwillingness of the estimator to address the gutter problem and nothing but the gutter problem also weighed against them in the responsiveness rating.

It went well. We originally were told by another vendor that we would need a new roof and then B&T could tell that this was NOT our original roof and that the repair in the isolated spot would be all that was needed. The skylight installation was the most significant part of the work done.

They were on time and completed the work quickly and as expected.

They were quick and efficient. Problem solved with no hassles.

We had rotted wood removed and entire fascia clad with metal. A crew worked all day and part of another to clad the wood with metal. I hadn't considered this metal cladding as an option until Robert came out and suggested it, a very sturdy and resilient system I can see now that its installed. I feel things are well protected in a storm. The soil boots replace a couple that were starting to leak, those look much better now since the original ones were not proper for the pitch of the roof which made them stick up a bit from the roof, looks much better now than before. These guys care about doing it right. They will be first on the list to call when we need future work and are very nice to work with.

I had a great experience with B&T. I found them here on Angie's list. Everyone I talked to on the phone and in person was polite and professional. The estimate was very thorough and priced reasonably. The work was scheduled within a week and completed in just a few hours. I wouldn't hesitate to use them again.