B&T Roofing Ltd

Dick Pope was very polite. He arrived on time for appts. He used telephone, cell phone, and emails to communicate with us. He explained the many options clearly without and pressure to buy anything. The 6 man work crew worked quietly (as you can) and cleaned up things daily. Eric followed up after completion and even replaced a damaged shingle he found on his inspection. B&T's price was at the lower end of 4 estimates I received.(Some as high as $14,500).

HE WAS VERY NICE. HE DROVE TWO HOURS TO GET TO ME. THERE ARE NO LEAKS YET. HE CALLED. PEOPLE SAY THEY DO EMERGENCY SERVICES, AND HE WAS THE ONLY ONE THAT CALLED BACK.

Dick Pope came out to inspect our roof to see if it needed replaced. Very polite, on time, thorough inspection of roof. Informed me that our roof should last us a few more years, but to watch for leaks and shingles blowing off as signs it is time to replace. He also gave me some very informative handouts about roofing, and detailed info. on B&T Roofing and their affiliations. Very happy with the experience and will file the info. for when I do need to replace my roof. Thank you.

They received an award for service above and beyond the call of duty - and they earned it in my book. Staff professional, on time, did what they said they would, were courteous, valued me genuinely as a customer. Roof looks great, cleaned up thoroughly afterward. no re-dos. Roof took three days, and that is not a complaint. On time. provided lots of information to help me make an informed decision about type of roof and limits of my budget. Top notch company.

I WENT WITH A LESS EXPENSIVE BUT THEY WERE VERY PROFESSIONAL.

We were very pleased with their work, their professionalism, their clean-up after the job and with their follow-up afterwards.

I was impressed that the person doing the estimate showed me a digital photo of the roof so I could see what he was talking about.

The roofers came at the time we expected them. They came to the door. We felt the price was very reasonable. A member of the firm made a follow-up phone call, to find out if we were pleased with their work.

Dick Pope was very knowledgeable and provided a timely estimate. Also, he had very good follow up with us after the estimate was provided.

THEY ACTED AND APPEARED VERY PROFESSIONAL TO BEGIN WITH. NOW WITH THE ROOF VENT THEY INSTALLED, IT IS COLD AND DRAFTY. I WAS TOLD OLD HOUSES WOULD BE DRAFTY. THE HEAT USED TO BE EVENLY DISTRIBUTED AND NOW IT'S NOT. THE INSULATION COMPANY BASICALLY TOLD ME I WAS RIPPED OFF.

COULDN'T HAVE BEEN MORE PLEASED. VERY WELL AWARE OF THE NEEDS OF THE CUSTOMER & WHAT WAS INDICATED FOR THE AREA IN WHICH THE WORK WAS TO BE DONE. RESPONDED IMMEDIATELY TO PROBLEMS.

DICK POPE WAS VERY POLITE AND PROFESSIONAL ON THE PHONE AND IN PERSON. HE CAME OUT AND LOOKED AT OUR ROOF, BUT WAS UNABLE TO GIVE US AN ESTIMATE ON THE JOB, AS THE BOX GUTTERS WOULD BE TOO DIFFICULT FOR THEM TO WORK ON. I WAS PLEASED, HOWEVER, WITH HIS HONESTY AND PROFESSIONALISM.

VERY THOROUGH, SPENT TIME EXPLAINING VENTILATION AND WHAT MY OPTIONS ARE. RECOMMENDED INSTALLING HAT AND RIDGE VENTS TO COMPLIMENT MY GABLE VENTS. ALSO SAID THEY WOULD REPAIR AND RESCREEN MY GABLE VENTS. QUOTE WAS FOR $1800. I THOUGHT THIS TO BE REASONABLE AND I WAS IMPRESSED WITH THE POLITENESS AND KNOWLEDGE (AND PATIENCE). THANK YOU. I WILL MOST LIKELY HIRE THIS COMPANY TO DO THE WORK. WAS ON TIME AND CALLED BEFORE COMING OUT AS I REQUESTED.

EXCELLENT, PROMPT, COURTEOUS AND PROFESSIONAL.

$150 SERVICE CALL, $55 MAN HOUR PLUS MATERIALS. I THOUGHT THIS WAS EXTREME FOR A 15 MINUTE JOB. THEY DID COME OUT THE NEXT DAY. THEY WERE JUST HIGH PRICED.

WE ARE VERY HAPPY WITH THEIR PROMPT RESPONSE TO OUR PROBLEM AND THAT THEY FIXED SOMETHING THAT WASN'T EVEN IN THEIR ORIGINAL WORK.

I WAS VERY SATISFIED WITH THIS COMPANY, PARTICULARLY ANDY, WHO TOOK THE TIME TO EXPLAIN SOME THINGS THAT THE OTHER COMPANY FAILED TO DO. THEY ALSO SHOWED UP ON TIME AND WERE VERY PLEASANT. WE HAD A LITTLE PROBLEM WITH CLEAN UP, BUT THEY CAME BACK RIGHT AWAY TO FIX THE PROBLEM. THEY ARE A LITTLE MORE EXPENSIVE AND I COULD HAVE GOTTEN THE JOB DONE FOR A LOT CHEAPER. BUT, OTHER COMPANIES WERE NOT AS THOROUGH AS ANDY. THEY ARE VERY FRIENDLY TO WORK WITH, AND VERY CUSTOMER ORIENTED.

THEY WERE VERY EASY TO WORK WITH AND ANSWERED MY QUESTIONS. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.

CAME OUT FOR ESTIMATE. VERY NICE, INFORMATIVE MAN, BUT HE INSISTED HE NEEDED TO MAKE A SPECIAL APPOINTMENT IN ORDER TO DISCUSS THE ESTIMATE WITH ME. THE JOB IS TOO SIMPLE TO WARRANT WASTING ADDITIONAL TIME. INTERESTINGLY, THE COMPANY HAS YET TO CALL TO SET UP ''APPOINTMENT''.

ANDY CAME TO GIVE THE ESTIMATE. HE WAS PUNCTUAL POLITE AND KNOWLEDGEABLE ABOUT OUR PROBLEMS ON DAY OF SERVICE. ANDY WAS THERE TO GET THINGS STARTED. HIS CREW WAS VERY PROFESSIONAL AND POLITE AND NEAT ALSO. WILL DEFINITELY USE THEM AGAIN.

VERY FAIR REPRESENTATION OF MATERIALS AND PROPOSED WORK--DIDN'T TRY TO UPSELL, BUT PROPOSED PRICING WAS VERY CLEAR AS TO BASE PRICE AND ADDERS FOR OPTIONS (E.G. DIMENSIONAL SHINGLES). MUCH APPRECIATED THE EXTENSIVE LIST OF RECENT JOBS WITH SHINGLE COLOR AND TYPE SO WE COULD SEE THE SHINGLES INSTALLED TO SELECT COLOR (WOULD HAVE BEEN NICE IF IT WAS SORTED BY ADDRESS, THOUGH). WE DROVE 5 MILES AND SAW 15 HOUSES THEY'D ROOFED! GOOD QUALITY WORK AND MATERIALS. JUST A FEW MINOR COMPLAINTS: THE NOTICE BEFORE BEGINNING WORK WAS VERY SHORT (LESS THAN AN HOUR). WE FOUND MANY SHINGLE PIECES AND NAILS IN THE YARD (THE ''FINAL CLEANUP'' GUY DIDN'T GET OUT OF THE TRUCK FOR SOME REASON). AND IT TOOK A FEW DAYS TO FIX THE ONE MINOR PROBLEM (BROKEN CORNER) DUE TO A VACATION. BUT THEY STAYED ON THE JOB AND FINISHED IN 3 DAYS. AND THE CONTINUOUS RIDGE VENT REALLY DOES WORK AT LEAST AS WELL AS FORMER ELECTRIC FAN--QUIETER, TOO.

THE PRESENTATION OF WHAT WORK NEEDED TO BE DONE WAS EXCELLENT, MADE MORE COMFORTABLE WITH THEIR CHOICES. THEY WERE EFFICIENT, RESPECTED MY PROPERTY, TOOK CARE OF THE DETAILS, RESPONDED VERY QUICKLY TO ANY CONCERNS I EXPRESSED, WERE CAREFUL TO AVOID DAMAGING RECENT LANDSCAPING WE HAD INVESTED IN. VERY PLEASED WITH PROCESS & RESULTS.

VERY QUICK, POLITE, REASONABLY PRICED. THEY WERE THERE A WEEK AFTER ORIGINAL QUOTE, AND IT ONLY TOOK THEM A DAY AND A HALF TO TEAR OFF AND PUT ON WHOLE NEW ROOF. THEY CLEANED UP WELL EXCEPT FOR THE FRONT PORCH STEPS, WHICH THEY CAME BACK ABOUT 2 WEEKS LATER AND SCRUBBED DOWN, AND LOOKS VERY NICE NOW.

THE REPAIR JOB WAS TO FIX A REALLY TERRIBLE RIDGE VENT INSTALLATION BY ANOTHER COMPANY THAT WAS A SUBCONTRACT JOB THAT WAS BASICALLY BLOWING OFF THE ROOF. B&T DID A BEAUTIFUL JOB AND ALSO ADDED EXTRA SOFFIT VENTS SO THAT THE RIDGE VENT WILL FUNCTION PROPERLY. THEY WERE PROMPT, COURTEOUS, AND THEY CLEANED UP EVERYTHING SO WE COULDN'T EVEN TELL THEY HAD BEEN HERE! PLUS RUSS ANSWERS HIS CELL PHONE WHEN YOU CALL...TO ME THAT IS A REAL PLUS!

A COUPLE OF YEARS AGO B & T ROOFING REPLACED OUR ROOF. JUST RECENTLY WE NOTICED A LEAK IN OUR GARAGE CEILING, SO WE CALLED THEM TO COME OUT AND TAKE A LOOK AT THE ROOF RIGHT ABOVE IT. THEY CAME OUT THE NEXT DAY, TOOK PICTURES OF THE LEAKY AREA ON THE GARAGE CEILING, AND NAILED DOWN THE FLASHING THAT APPEARED TO HAVE NOT BEEN NAILED DOWN PROPERLY DURING THE ORIGINAL JOB. THERE WAS NO CHARGE FOR THE SERVICE AS THE WORK WAS STILL UNDER WARRANTY. THEY SAID TO CALL AGAIN IF WE NOTICED IT LEAKING ANY MORE.