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National Termite & Pest Control

Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,

About us

In business for 28 years, specializing in the extermination & pest control of termites, ants, roaches, bees, fleas, rodents, ticks, carpenter ants, bed bugs, spiders, moles, insect damage repair & birds. Additional email: [email protected]

Business highlights

Emergency services offered
39 years of experience

Services we offer

Extermination & pest control of termites, ants, bed bugs, bees, carpenter ants, fleas, insect damage repair & birds., moles, roaches, rodents, spiders, ticks

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.274 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
20%
3
9%
2
7%
1
4%
Showing 51-74 of 74 reviews
David W.
Jul 2013
3.0
Yes, I recommend this pro
$199
The service provided by National Termite & Pest Control was middle of the road. Their service was okay. Their scheduling is not very good. They did get rid of the bugs, so that's a big thing. They didn't show up on time the first time they came out here and then I had to reschedule. They did show up the second time. When I called for the summer schedule, I made a call and didn't hear from him for about a week or so. Then, finally they called me and I made the schedule. They were supposed to be here between 11:00 and 2:00. The guy showed up at 2:30, when I was ready to walk out the door to go to work. The service was fine. Their punctuality was not the greatest. The price seemed reasonable to me. He was courteous. He took his shoes off so he wouldn't track mud through my house and everything.

Loann S.
Jul 2013
1.0
I spoke with Bob and he said he was completely booked up and to call at the end of June. I told him the coupon expires then, but he said that wouldn't be a problem. I went on vacation and called again 10 days ago and spoke with Matt. He also said the expiration date is no issue and asked me to call him back because he was at at job. I called again and got no answer so I left a message. I still didn't get a return call.

Cathi S.
Jul 2013
1.0
$139
He did not show up on the day he was supposed to.  When I called they said they forgot to call, but they didn't come because of the rain. When they did come the next week, he never even did anything outside, so I don't see how the rain mattered.  He sprayed something around the house for the spiders (but I could have done that myself) and he took three pieces of some kind of poison and threw them in the attic. He said he would put some traps out, but he had the wrong truck.  He did have one bait box that he put down on my back patio.  THAT WAS IT!  I could have done it all my self for about $15, not the $139 I paid them.

Virginia T.
Jul 2013
4.0
Yes, I recommend this pro
$199
It went ok.  Technician arrived, applied some kind of chemical, told me to call to schedule two more treatments before 6/19/2014.  

Keena L.
Jul 2013
4.0
Yes, I recommend this pro
$78
The service call went well. The technician was punctual and pleasant, walking through the house and explaining what type of damage he saw as he sprayed.
My only complaint is there was no follow-up regarding ongoing treatment service. I even emailed the company asking about prices for monthly or quarterly service and received no reply.

PATRICIA H.
Jul 2013
4.0
$199
It went pretty well. We've had tons of rain and it was hard to get him here when it wasn't raining and he had to wait until it dried up before he could come back. But he came and everything is fine. There were no more charges beyond the big deal amount. It was the first time we used them. I would not recommend him because I just had some spiders in the house that I'm not happy about.

DANIELLE S.
Jun 2013
4.0
Yes, I recommend this pro
$70
2 guys showed up; one was more professional that the other. 
i explained that my tenant was freaked out by the idea of mice, much less the vision of them.... and hated any other creepy-crawlies that might be around. 
they showed me some egress points, plugged them up, put out traps, took over an hour to do it [ it's a large house] and were gone. no problems since then. 



Leona Y.
May 2013
2.0
$99
I had heard scratching sounds in the attic and needed to have it checked. 
He was to examine the attic, set traps and come back in 2 weeks to check the traps.
I had to work and had a friend wait for him.  He told her he didn't need to check the attic even
though it was clearly stated in the "deal" that he would.  I contacted AngiesList and he came back out.
He was a bit belligerent and finally checked the attic.  He said he would come back in 2 weeks to check
the traps but I told him that he didn't need to.  I did not wish to have him in my home again.
T am not sure about the date and price paid.

Patti D.
May 2013
3.0
$139
Offer specificlly indicated there would be an inspection in attics, crawl spaces for signs and worker had to be prodded to look beyond clearly viewed areas. Put head into attic briefly and broke attic light. Real disappointment.

Barbara S.
Mar 2013
5.0
Yes, I recommend this pro
$199
I purchased the service on March 12th and they were calling to set up an appointment within 5 days. I'm very happy so far!

Michael H.
Mar 2013
5.0
Yes, I recommend this pro
$500
Overall the eradication process was done with the minimum of disruption to the household.  Treatments and advise from Matt our exterminator was excellent.

CAROL O.
Mar 2013
5.0
Yes, I recommend this pro
unknown

Dante G.
Jan 2013
5.0
Yes, I recommend this pro
$54
Awesome!

Gary B.
Dec 2012
5.0
Yes, I recommend this pro
$99
Came on time and finished 3 stories and exterior in less than 45 minutes.

Bebe R.
Dec 2012
5.0
Yes, I recommend this pro
$129
A very positive experience. The technician, Matt, was very thorough. It was raining the day he came, so he wasn't able to exhaustively inspect the outside of the house but he came back another day. On the first day, he called me after he left to make sure I had closed my garage door. I really appreciate that level of thoughtfulness and customer service.

Paul H.
Dec 2012
5.0
Yes, I recommend this pro
$89
Tech on time. Treated entire house inside and out.

John B.
Nov 2012
5.0
Yes, I recommend this pro
$750
It was a great experience, Thanks National Termite and Pest Control.

Marie B.
Nov 2012
3.0
$139
15 minutes puttingtraps out and spraying baseboards- I could have done that
Response from National Termite & Pest Control

"The initial time we were at your home it was raining very hard. Since the Rodent and Spider prevention includes two services, i told you to call our office at your convenience to set the next service. At that time i would check the exterior for any openings and check your attic for any openings. We checked the bait stations and sprayed your home again. You wrote "15 mins putting traps out and spraying baseboards" You were grading us on a job that had not yet been completed."


Jean C.
Nov 2012
2.0
$139
I feel this was a rip-off at $139.  Cannot imagine anyone paying $299 for this service.
Response from National Termite & Pest Control

"When I arrived at your home i told you about the service and told you everthing i was to do. I was going to put out rodent bait stations and glue boards out in the house and on the exterior, and spray the baseboards in your home, and the garage, and the front porch, and look around out side for any openings that a rodent could get it. You said that you did not want the inside of your home sprayed except the basement and garage. You said that you didnt see any bugs in the house, so that is what i sprayed. I told you i thought the mice were getting inside through the garage. This is what i do for a living and that was my opinion. When i was getting ready to leave your home i told you that you could call back when ever you had a chance to schedule a follow-up visit. You never did that, and when i called you said "What do you need to come back for". I proceeded to tell you how you paid for two services, but you werent happy with the service anyhow. You said you werent as mad at me as you were at Angies List. You said that the price was too high. I do not like unhappy customers, and if it was National Termite you were upset with or Angies List, I tried to reason with you. I told you i would give you a refund, do additional services at no charge. None of that seemed to please you. You put your response/ grade in before work was even completed."


Jim G.
Nov 2012
1.0
It didn't.

Cheryl S.
Nov 2012
3.0
Only checked tje basement, did not go to the 2nd floor, where I have seen and heard mice.  Checked outside but I feel he did not really check it, for openings, for the mice to get in.  Sprayed for spiders, asked to fill his container, in my kitchen sink.  Than said there were no chemicals, in it.  So am I  assume it was only water her sprayed on my woodwork.  Never said he would be back at anytime.  I have had mice problems for years, so I can't believe I do not still have them.

Svetlana K.
Sep 2012
5.0
Yes, I recommend this pro
$78
They were on time.  They did the job I needed done.

Rita J.
Sep 2012
5.0
Yes, I recommend this pro
$800
The gentlemen that did the inspecting and treatment were very prompt, friendly and professional making the experience a pleasant one.

Theresa D.
Sep 2012
4.0
Yes, I recommend this pro
$199
unknown

Steve H.
Aug 2012
5.0
Yes, I recommend this pro
$200
Was an AL special coupon for 3 treatments.  My initial phone call was immediately answered (on a Sat.), with a follow-up call from the office on Monday as promised.  Tech arrived on time.  Promised to come back on just a phone call's notice if/when we see a return of the pests.  Overall a very good experience with National Pest.
Showing 51-74 of 74

Licensing

State Contractor License Requirements

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FAQ

National Termite & Pest Control is currently rated 4.2 overall out of 5.
National Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, National Termite & Pest Control offers free project estimates.
No, National Termite & Pest Control does not offer eco-friendly accreditations.
No, National Termite & Pest Control does not offer a senior discount.
Yes, National Termite & Pest Control offers emergency services.
No, National Termite & Pest Control does not offer warranties.

Contact Information

9585 Cincinnati Columbus Rd, West Chester, OH 45069

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