They charged me what they had quoted me over the phone. They did very good work, and had the work done by the time they said they would. I would recommend them and use them again.
Description of Work: Arslanian Carpet Cleaning came out and cleaned three of my area rugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
joanne G.
10/2008
5.0
carpet cleaners
 + -1 more
They were pretty good. They were very fast and they came when they said they were going to come. They did the job very quickly. Considering how fast it was I thought it was rather expensive, but I don't have any other complaints.
Description of Work: They came to my home and cleaned the carpet in the living room, dining-room, stairwell, and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
SANDRA A.
09/2008
5.0
carpet cleaners
 + -1 more
I felt that they were very professional. They performed the job in the time that they told me. I thought the quality of the work was very good. They brought the rug back looking like new. It wasn't cheap, but it was worth it.
Description of Work: They came to my home and took away a rug for cleaning and provided a rug pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
LINDA G.
09/2008
5.0
carpet cleaners
 + -1 more
I was very pleased. They were very punctual and they did a nice job. They moved everything that needed to be moved and they moved it back. I felt the price was a little on the high side.
Description of Work: They came to my home and cleaned the carpet in four rooms, stairs, and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
MARK & ANDREA H.
09/2008
5.0
carpet cleaners
 + -1 more
Just fine. They were clean, wrapped up and finished just as promised. Arslanian gives a 20% discount if you drop off and pick up your carpets which we did. I think that is very generous, and appreciated
Description of Work: We took in our area rugs to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Melda G.
09/2008
5.0
carpet cleaners
 + -1 more
I called a couple of weeks in advance and asked about a morning appointment on a specific day. Since I called well in advance, they were quite willing to accommodate. I had measured the areas before I called and was given an estimate of $176 for the carpet plus $40 for the chair. I called after 3 p.m. the day before and was given a specific time. The gentleman arrived within two minutes of the appointment time. He took a swift look at the job, gave me some options (I decided to Scotch Guard the small bedroom, which added to the cost), went down, got his equipment and went to work. I guess the project was done in around 45 minutes. I was particularly happy about 3 things: 1) There was no aggressive salemanship about buying unnecessary options. 2) He did a very good job in cleaning the much used lift chair 3) He recognized a couple of trouble spots (a short hallway and an area next to a chair mat) and went back over those areas several times.
Description of Work: I had a high pile carpet cleaned in a small bedroom and a berber carpet cleaned in my living room plus a small lift chair. The high pile carpet was also Scotch Guarded. The work was done on in a suite on the 4th floor of a large condominium building.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jacqueline M.
09/2008
5.0
carpet cleaners
 + -1 more
The dispatcher called and said he had a truck in my area that had finished early and offered to come immediately. I accepted. They were here within 1/2 hour. The guys on the truck called to confirm that they were on their way. Punctuality and service were great.
Description of Work: I needed to have a hallway and bedroom cleaned. There were pet stains and stains from a leak. The gentlemen did a great job. All the stains appear to be gone. (I will look more closely once it dries). The price included an Angie's List discount and scotch guarding. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Doug B.
08/2008
5.0
carpet cleaners
 + -1 more
Everything was outstanding. We have used them many times in the past. Easy scheduling just a few days in advance, very courteous service. They explain everything, and are very prompt. We had quite a few stains from pets and toddlers, all of which came out with cleaning. We will surely use them again in the spring.
Description of Work: Cleaned carpet in dining room, living room, hallway, mud room, and 2 bedrooms. Added Scotchgard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Mark L.
08/2008
5.0
carpet cleaners
 + -1 more
They were polite and professional. They did the job very fast. They did great work. They showed up on time. They were also really responsive when we first hired them.
Description of Work: They came and cleaned 2 hallways and 2 sets of stairs and also cleaned one large room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lee H.
08/2008
5.0
carpet cleaners
 + -1 more
They were very nice and they came and worked efficiently. They did the best they could even though they couldn't get a few dog stains out but I don't blame them. Overall they did a great job. They were also punctual. They call and let you know they're coming.
Description of Work: I needed the living room rug cleaned and also the staircase carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
April A.
08/2008
3.0
carpet cleaners
 + -1 more
I spoke with Armin, who was very accommodating to our short notice call for service. He guaranteed a morning appointment due to our extenuating circumstances and also assured me that he would have the cleaners lay down protective covering (Kraft paper) on the high traffic areas (entryways, halls, stairs, etc.) so that their work was not negated by the movers work. We required full house carpet cleaning prior to move-in with a two-day window from closing to the family s relocation from another state. The prior home owners agreed to stay over to accommodate the cleaners since the closing was not yet complete (and the new owners obviously had no key), but they were leaving town later that day thus the request for morning service. On the scheduled day, by 11:00 a.m. the cleaners still had not arrived and I had not received a call regarding a delay. When I reached out to them, I was told that the address was not on the schedule until early afternoon, and then had to listen to a lecture from the dispatcher about how morning service did not guarantee early morning, just morning. However, 12:45 p.m. is not morning either, which is when they finally arrived. They also did not leave runners on the high traffic areas. So, in a nutshell, Armin agreed to everything, but did not deliver on the two key requested items. While they did a respectable job on the cleaning, as suspected there are areas that will need to be touched up subsequent to the move.
Description of Work: Whole-house, pre-move carpet cleaning (empty structure).
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$850
Dot W.
08/2008
5.0
carpet cleaners
 + -1 more
Very professional service. Picked up the rugs exactly when they were scheduled, returned them one week later with the new pads. Gave a $20 discount for Angie's List coupon.
Description of Work: Cleaned and deodorized two oriental rugs, 8' x 10', scotchgarded both rugs and made up pads to fit them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JAN V.
08/2008
5.0
carpet cleaners
 + -1 more
I have used their services many times. They are prompt and courteous. They are hard workers. They are very flexible. They measure to make sure the you know how much it will cost before they start.
Description of Work: They came out to the house and cleaned the traffic area carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ELLEN B.
08/2008
5.0
carpet cleaners
 + -1 more
I made the appointment on the first phone call, they arrived as scheduled. We had moved the furniture ourselves the night before. The cleaning took about an hour. We had some pet stains that are now gone. They did an excellent job. They have an Angie's List discount.
Description of Work: Cleaned and deodorized wall-to-wall carpeting in the living room, stairs to the second floor, and second floor hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DOROTHY P.
08/2008
5.0
carpet cleaners
 + -1 more
I was very impressed with their professionalism and good work.
Description of Work: They picked up a small Oriental rug for cleaning. There was a small drop of paint ground into the carpet. They cleaned the rug beautifully and removed the paint; then returned the rug. They were prompt, polite, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BRYAN C.
08/2008
5.0
carpet cleaners
 + -1 more
John showed up on time and did an excellent job. He was very friendly and courteous. We will use them again.
Description of Work: One room was cleaned, it is a high traffic area, with three kids using it daily. He was able to get out a stain that a previous company said would never come out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Phil C.
07/2008
5.0
carpet cleaners
 + -1 more
They got the stain out completely. Whatever they did to the rug to clean it, it worked. They made this antique rug look like new. Their price was very reasonable.
Description of Work: They came to our house and took our rug to clean it through a chemical process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
THOMAS M C.
07/2008
5.0
carpet cleaners
 + -1 more
Arslanian Brothers came out and they cleaned all of the carpets that were in my home, They did a fantastic job. They were always responsive and professional.
Description of Work: I hired them to come out and do some carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RENEE P.
07/2008
5.0
carpet cleaners
 + -1 more
Overall, I looked for them on the list and they are very well known in the area. They are very nice and I love to use them all the time.
Description of Work: They took away my rug and cleaned it in a week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
RUTH L.
06/2008
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I like them. The man was very polite. He came on time and he did a very good job. I used them one other time a few years ago and they did a good job then too.
Description of Work: They cleaned around furniture in the living room, dining room, steps, and upstairs hallway. They also cleaned a sofa and some dining room chairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jo B.
06/2008
4.0
carpet cleaners
 + -1 more
They easily accommodated my short notice, were prompt and did a very thorough job with my very dirty bur bur carpet. Some areas did not clean as well as I would have liked, although I do believe that is the age of the carpet and not the service. They also scotch-guarded which I had not originally requested, but they were prepared to do so anyway.
Description of Work: Cleaned my carpets in a 4 bedroom house before moving into it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Willliam C.
06/2008
5.0
carpet cleaners
 + -1 more
Reported on time. Did an excellent job on three year old carpet. Assisted with cat urine incident very successfully. Workers were professional, polite and knowledgeable.
Description of Work: Cleaned, deodorized and Scotchgarded 4 rooms, steps and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ELISABETH R.
06/2008
5.0
carpet cleaners
 + -1 more
Excellent. This is the second time they have cleaned the carpet and the first time for the furniture. Greg and Dave arrived at the time promised and went right to work. They were polite and professional and answered my questions regarding drying time and when to move furniture back. The carpet [which is construction quality I inherited from the tightwad previous owner] is near the end of its life-cycle, but it looks better than ever. The sofas look brand new. I would definitely recommend Arsalnian Bros., they are the absolute best.
Description of Work: I had two seven-foot sofas and the carpet in the living room, solarium, stairways and landing cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$291
bonnie H.
06/2008
5.0
carpet cleaners
 + -1 more
They were professional and prompt. They were kind in the home. The contact I had with them was very good.
Description of Work: They cleaned a living room and dining room. They also put stainproofing down. They also cleaned two love seats and two chairs. They cleaned up everything when they were done. They also had to move some furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LOUISE P.
06/2008
5.0
carpet cleaners
 + -1 more
They had came over and picked up the carpet and cleaned it then dropped it off when they where done. They where very friendly when they had come over to get the carpet.
Description of Work: I had them clean a carpet for me when they came over.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Flooring Sales and Installation,
Blind Cleaning,
House Cleaning
FAQ
Arslanian Brothers is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:30 AM - 1:00 PM
Arslanian Brothers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa