Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Mackin & Sons Plumbing
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Mackin & Sons Plumbing was founded in 2009 to provide exceptional plumbing service to residents of the greater Akron area. The foundation of their success is their love of craftsmanship and service. They believe the customer – their needs, schedule, dilemma, budget, wishes, whatever – comes first and not the other way around. Give us a call today to set up your appointment!
Business highlights
Emergency services offered
20 years of experience
Services we offer
Bathroom remodeling, bathtub replacement, dishwasher installation, drain line cleaning, garbage disposals, gas stove installation & relocation, laundry appliance installation, leak diagnosis & repair, maintenance agreements, sewage ejectors, sewer cleaning, sink installation, sump pump battery back-up systems, sump pumps, tempering valves, toilets, vent pipes, video drain inspection, water heaters, water heaters - tankless & water softening.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9221 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 221 reviews
Sarah K.
Aug 2023
8/21/2023 We requested service for drain clogging and self-diagnosed additional leaking from washer due to the clogged drain from the main kitchen sink. This was verified by plumber Anthony P. when he arrived. He was professional and completed the unclogging of my kitchen sink to the main line. Only negative was the total cost, as it was more than 2x our local company Allen Drain. But I wanted a plumber and not just an unclogging service, just in case. With my discount coupon from Angi's for service call, total was $290 for unclogging my kitchen sink drain line. I would call them again if the price was more competitive. Sarah K
Response from Mackin & Sons Plumbing
"Thanks for the kind words! We're lucky to have such a great team."
PAUL R.
Oct 2022
Kristian was very helpful evaluating inspection items and suggesting solutions. Anthony did a good job moving the water heater and snaking the main drain.
Shelly F.
Jul 2022
Technicians are very professional. Company is very responsive and not a long wait for service. Everything went great. This is the second time this year we have used them. The first was an “emergency “ septic line that needed replaced. They came out that day, and had the job finished by the next. We will be contacting them soon for our next project and any future projects. Highly recommend!
Patrick F.
Feb 2022
Friendly, professional service. Knowledgeable technician. Did everything they said they would and arrived within the estimated timeframe.
Nancy M.
Feb 2022
I called Mackin & Sons at 9:15 Friday morning, after finding water leaking under my dishwasher. Mike told me he could have a crew to my house between 10:00-12:00. Anthony and Alex arrived by 10:30. They determined the leak was coming from the dishwasher - which they do not repair. However, they would turn off the valve that supplies water to the dishwasher, to stop the leak until the repair could be completed. That was the first step in a very long, crazy day. Other leaks were discovered, requiring the water dept to come and shut the water off at the street, before the necessary repairs could be made. The two young men kept me updated every step of the way, left while the water dept did some extensive work to the get the water at the street turned off, and came back as soon as it was - to complete the work inside the house and get the water back on. I cannot say enough good things about Anthony and Alex, and the overall service I have received from Mackin & Sons, on this job and others I have used them for. As long as they are in business and under the same management, I will never call anyone else!
Carl W.
Jan 2022
Highly recommend. They did what they said they would do and then went above and beyond at no extra cost.
Mitch L.
Nov 2020
Excellent. Booked sooner than other 4 quotes. Arrived on time. Same person that quoted did work - comforting - they knew where they were going and what to do. This person really was focused and knew what they were doing. Explained why they were doing what they were doing as well.
Response from Mackin & Sons Plumbing
"We've learned (sometimes the hard way) that communication is the key. Customers don't want to be in the dark or feel like their not being responded to. Glad we could help on this. Enjoy the gas!"
Noreen G.
Oct 2020
Excellent. Provided exceptional customer service. Kristian the technician was very knowledgeable and did great work.
Response from Mackin & Sons Plumbing
"Thanks for the comments - and thanks for working through the bumps along the way!"
Kenneth F.
Aug 2020
This is an excellent, responsive company that did outstanding, timely work for us right after we purchased our new house. They have done all that we have asked and have provided excellent advice. I would absolutely use them again if the circumstances dictated.
Response from Mackin & Sons Plumbing
"Drain issues are no fun so we're glad we could help!"
Becky W.
Aug 2020
It went well
Response from Mackin & Sons Plumbing
"Thanks [Member Name Removed]!"
Brad R.
Aug 2020
Wonderful service. Very professional, timely, knowledgeable, courteous. Will definitely be using again for future projects.
Ronald D.
Aug 2020
I was VERY dissatisfied: Plumber brought and installed a new Moen kitchen faucet from their own stock, charging me an additional $400.00 (over same faucet price at Home Depot) plus a $69.00 service fee to install it, that took only 15 to 20 minutes to install. When he checked the running toilet, he reported back that everything seems fine since it only continued running after one flush in five, so no action was taken or recommended. I decided to cancel their doing any work on my bathtub and misc other work. I tried calling the owner to complain but he never returned my calls.
Response from Mackin & Sons Plumbing
"I'm sorry you weren't satisfied with our services. I checked our records it shows we presented you with a couple of options and you chose the Moen Arbor with the 5-year labor warranty. The faucet was $210 (with tax) and the remainder of the cost was the installation and the 5-year labor warranty. Should anything go wrong with your faucet, even a tiny drip, anytime for the next 5 years we come out at no charge to fix it. If it can't be fixed, we'll even get you a new one and install it - at no charge. My apologies if our Technician didn't do a good job of fully explaining that value. The $69 was our service fee to send out the Technician. We did explain all of this prior to coming out so, once again, my apologies if we didn't do a good enough job of explaining how our service works. We take un-happy customers very seriously and would be happy to do what we can to make it right!"
C R.
Aug 2020
I bought the sink and faucet then called Mackin & Sons to install it. Made appointment for 2 days out. They text and called me 20 minutes before they arrived. Wore booties and mask. Didn't track in any dirt. Installed the sink, the faucet, 2 shut off valves, re-worked some of the plumbing under the sink, and to the dishwasher. I also had him drain my hot water heater. Price was good, worker was polite.
STEVE M.
Jul 2020
Exceptionally well done. Left request on Angies List related to quote for work. Mike called me within 15 minutes. He was able to have someone come out to review the work and provide an estimate the next day (great responsiveness). After reviewing the quote along with others we had received we decided to go with Mackin - due to responsiveness, knowledge of issues at hand and to top it off it was a really good price and comparable. Job started the next week (another plus!) - and they worked long into the first day to ensure we had hot and cold water back on, then came back the next day to complete the job with a recirculating line installation. All in all went exceptionally well. Very pleased with the outcome so far. Would not hesitate to recommend.
Nancy S.
Jul 2020
Mike and his staff member, Kristian, were right on it. This problem coincidentally arose immediately after they had just completed a major project for us (replacing our entire sewer line system). This new problem clearly had nothing to do with that. Mike and Kristian immediately diagnosed the problem (leaky pipe draining condensation from our A/C) and fixed it in very short order. After about 15 years of having Mackin and Sons do all our plumbing work, from small projects to huge ones, we couldn't be more pleased with their responsiveness, their expertise, and the quality of their work. I also have to add that they were incredibly understanding and compassionate with regard to all the stress we were going through because of the multiple unrelated plumbing problems that we encountered in our new house, and they really helped us get through a difficult time. You couldn't do better than Mackin and Sons!
Sue W.
Jul 2020
He was punctual and efficient. Also fixed a leak in my hose connection which he didn’t have to do.
Nancy S.
Jun 2020
Kristian and Mason did a great job on what was a big project; very efficient and professional. They realized that they were going to have to make some changes to the plan because of conditions that only became clear once they got into the project (which we knew ahead of time was a possibility). Kristian kept us fully informed and gave us different options as to how they might proceed, including some cost-saving options. At every step we felt fully confident that they knew what they were doing, and their workmanship was excellent. We were very worried that the job was going to have to involve tearing up the floor and/or wall of the finished den in our basement, but they figured out a way to do it so as to confine the worksite to the unfinished part. They got a tremendous amount of work done in a very short time, actually finishing a day earlier than they had thought they might, and were careful to clean up what was necessarily a very messy worksite. We had previously worked with Mike Mackin and his crew on smaller projects at our old house over a period of many years (10-12), and we had always found their work to be very solid, professional, and high quality. In addition, Mike is very approachable and willing to go the extra mile to make sure his customers/clients are satisfied. We consider ourselves very fortunate to have connected with Mackin and Sons all those years ago!
Vickie M.
May 2020
While cutting hole to install kitchen sink the installer cracked the Formica in two places; sawed past hole which caused unsightly saw marks; did not disconnect electric wire leading to garbage sink correctly (used duct tape).
Response from Mackin & Sons Plumbing
"We're sorry we couldn't meet your expectations. However, the full story is that our technician did warn you that when we have to cut old Formica countertops there is a chance they can be damaged. Secondly, yes, our Tech should have secured the old wiring better but we're not certain he didn't offer to. Finally, it was not mentioned that we did A) make a return visit to repair the crack and the overcut and B) deduct $223.00 (over half) off our labor. Again, sorry it wasn't a great business/customer match."
Tom W.
Apr 2020
It went Great!
Response from Mackin & Sons Plumbing
"Thanks! Glad we could help!"
Kathy B.
Jan 2020
Very simple quick job and it went fine.
Response from Mackin & Sons Plumbing
"Glad we could help!"
Fred M.
Nov 2019
They did great no problems , fast and friendly would hire again. there pice I thought was a bit high but the job got done fast.
Peter H.
Sep 2019
Very responsive and upfront company, easy to deal with and honest
Noreen G.
Jun 2019
I noticed our basement sump pump was not working. We had a lot of rain over the last several days and thankfully I took the time to check the ****. It was not working and the water level had risen to a point where with more rain forecast we would definitely have a flooded basement. I called mackin and son and left a voice mail. I was very happy when mike the owner called me back very promptly, I explained what I needed and to my surprise and relief he said he could move some staff around so I could expect a person within an hour . True to his word, Dylan showed up and did an excellent job replacing the pump. He was friendly, professional and cleaned up after himself. I’m so impressed with this company. 2 Thumbs way up - great work.
Response from Mackin & Sons Plumbing
"Sometimes ya just get lucky. We had a time slot that was empty and you called at just the right time. Glad we could help!"
STEVE M.
May 2019
Went well. Would have preferred a quarter turn valve - but used a different one - though not really an issue as there is a separate shut off for the full line. I do want to say how impressed I was related to responsiveness. Literally 2 minutes after I had posted the request for quote thru Angie’s list I had a phone call. They could get me in the same day, price was reasonable - so off we went. They also called to say they could come a little earlier if that would work for me. Nicely done.
Response from Mackin & Sons Plumbing
"We appreciate the opportunity to earn the trust of a new customer! Enjoy the ice ;)"
Mary H.
Jan 2019
Very courteous and professional. No more leak!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mackin & Sons Plumbing is currently rated 4.9 overall out of 5.
Mackin & Sons Plumbing accepts the following forms of payment: CreditCard
No, Mackin & Sons Plumbing does not offer free project estimates.
No, Mackin & Sons Plumbing does not offer eco-friendly accreditations.
No, Mackin & Sons Plumbing does not offer a senior discount.
Yes, Mackin & Sons Plumbing offers emergency services.
No, Mackin & Sons Plumbing does not offer warranties.