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MACK INDUSTRIES INC

Septic System - Repair - For Business, Concrete Delivery, Concrete - Pumping,

About us

100 EMPLOYEES. USES SUBS FOR EXCAVATION. COST IS DETERMINED BY THE JOB. MAY CONTACT THROUGH EMAIL.

Business highlights

93 years of experience

Services we offer

& UNDERGROUND PRODUCTS.., BAYSAVER, FOUNDATION WALLS, HOME AERATION & HOME AERATION SERVICE, OIL/WATER SEPERATORS, PRECAST PRODUCTS, PUMP STATIONS, READY MIX CONCRETE, RETAINING WALLS, SECONDARY CONTAINMENT SYSTEMS, STONE STRONG, WASTEWATER TREATMENT CENTERS, WATER TREATMENT SYSTEMS

Accepted Payment Methods

  • CreditCard
Reviews
4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Showing 1-2 of 2 reviews
Edward D.
Jun 2017
5.0
Yes, I recommend this pro
Great, good price and service. Great people working there.

Jay H.
Mar 2017
3.0
$450
Mack is who serviced my "mound" septic system since we built this home in 2001. They were under contract to do the inspections, change filters, etc. They did that, but being a new septic system owner I was not aware of necessity to pump out the septic tanks. My bad for sure, since i should have known better, but when I asked the Mack guy he said they don't do that stuff, call someone. REALLY? He was always very polite and did his job very professionally, but never gave me any advice on caring for my system, and they don't do it anyway? I called Supek Septic Services and they were awesome. I told them the problem and thry sent a supervisor out who said my tanks were so full of sludge he wasn't sure it was even working as it should. It took him 2 hours to pump sludge from all three tanks, and only the first one should have any sludge, and only a little in 2nd. My 3rd tank had so much sludge I was pumping sludge into my mound and causing possibly irreparable damage to the mound. We won't be able to evaluate the exact extent of the damage until spring, but had Mack Industries been a "full service" septic company I wouldn't be facing the possibility of replacing my mound in 15 years of service.

Bernard B.
Jun 2015
5.0
Yes, I recommend this pro
$180
unknown

Jasmine C.
Mar 2013
5.0
Yes, I recommend this pro
$279
They provide great and timely service and do a great job maintaining our septic system which we had installed when we moved in. They did not install the system, but they warrantied it and provide the maintenance. Even when we fell behind on our contract they did not give us any problems when we renewed. Also good at following directions and fully answering my questions.

Andrew M.
Dec 2012
1.0
I called their office beforehand to schedule an appointment and explained my problem. They agreed to send someone out. The serviceman that was dispatched had no clue to what he was doing, I was told "we can take it apart and look at it, but if we break something, we're not responsible for the repairs" I asked if they could at least pump out my septic tank and was told that they don't do that!!

Response from MACK INDUSTRIES INC

"Inspection was perfomed for customer. Customer was informed on type of system, and current amp draw of pump. However system needed to be pumped it was full and could not be further inspected or repaired until system was pumped. Owner was upset and asked the technician to leave."


Tamala S.
Feb 2012
5.0
Yes, I recommend this pro
We have a yearly contract with them. They come out twice a year to take care of everything for me; I don't have to call them to do it. They do a really good job and get all A's from me. I will use them again in the future.

Dallas M Y.
Apr 2011
5.0
Yes, I recommend this pro
They are very fast to respond. I have a contract with them for two visits a year.

Paul F.
Sep 2008
5.0
Yes, I recommend this pro
$150
Very well, provided information on what needed done. Very professional and helpful. Cleaned up the pump area to help with the pump operation & tested system.

MIKE A.
Oct 2006
5.0
Yes, I recommend this pro
$240
Have used them since 1994. Mack Industries is diligent in calling to set-up service times (I do not have to remember to call them). They come out twice a year and are very courteous and professional. When any problems with any septic component has been found they first try and get the manufacturer to cover it under warranty or as product defect (one of these two has been the case most of the time). I have not been very pleased in dealing with the front office personnel - they always seem to be "having a bad day." But the service personnel who come out to do the work are exceptional!
Response from MACK INDUSTRIES INC

"THANK YOU VERY MUCH FOR YOUR FEEDBACK. I WOULD LIKE TO EXTEND OUR APPRECIATION FOR YOU PATRONAGE. OUR GOALS ARE ALWAYS QUALITY & SERVICE. YOUR COMMENTS WILL BE REVIEWED FROM OUR MANAGEMENT TEAM. THANK YOU AGAIN!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MACK INDUSTRIES INC is currently rated 4.0 overall out of 5.
MACK INDUSTRIES INC accepts the following forms of payment: CreditCard
No, MACK INDUSTRIES INC does not offer free project estimates.
No, MACK INDUSTRIES INC does not offer eco-friendly accreditations.
No, MACK INDUSTRIES INC does not offer a senior discount.
No, MACK INDUSTRIES INC does not offer emergency services.
No, MACK INDUSTRIES INC does not offer warranties.

Contact Information

201 COLUMBIA RD, Valley City, OH 44280

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