Affordable 24/7 Service

not good - had to return 6 days later and unclog the drain for the same issue (roots in line) - tried to tell me that the roots grew back this fast. Fact is that they never got all the roots out the first time. The plumber told me that he ran a larger spring through the second time which is why he got more roots. The real question would be why he didn't run the larger spring through the first time and did the job correctly. When I called them back I was led to believe that the call back would be free. The plumber also told me before he left the first time that if we had any more problems to call back and they would come back out and make it right. After the second call they billed my an additional $129.00. The plumber gave me a discount on the bill for $25.00 (which was stated on the bill) but they still charged me the full amount of $129.00. The plumber also cussed at my wife for accidentally flushing a commode. The company assumed no responsibility for having to come back a second time, 6 days later. The plumber also lied on the bill saying he pulled out a softball size root ball when in fact in was about the size of a golf ball if they were wadded up together, which they were not. Immediately upon calling them and complaining, they told me that their lawyer would have to make the decision whether or not to waive the charge on the call back. I used them originally because they were cheaper but in the end they cost me just as much and I had to clean up the floor in the basement again. Will never use their service again

The tenant called to have them come unclog a toilet. I never called them nor do I know who this company is. They sent me a copy of their work order/invoice with a threatening message on it.