Grande Village Retirement Community

I wasn't thrilled with the Hospice services offered through Grande Village. It seemed that I was leading them through the many processes at the end of my mother's life instead of them leading me through the processes and decisions.  After completing orders for regular drinks and food, there were many instances when I would arrive to find that the staff still was giving my mother nectar thick liquids and foods she didn't like to eat. I had to check in with the Hospice director several times to alleviate these little occurrences. The social worker, front desk staff and nurses were also approachable and helpful.  I had limited access to the service providers of speech therapy, occupational therapy and physical therapy. 

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Each of the 4 or 5 therapists that worked with me were friendly, patient, always making sure of my safety in the exercises for balance and careful I didn't overdo it.  I could also see their interaction with other patients and it was always the same competency and attention.When I was discharged from rehab after 3 weeks, appointments were scheduled to fit in with my schedule.I was very pleased with the results.

Fair. Some of the staff was very friendly, while others were adequate. We had to ask for linens to be changed. He never had a shower in 4 days.

They are a pretty good sized facility. The independent living set up is wonderful. The units are spacious and clean and relatively new. They are well maintained and there is parking in the basement. It's in a central area for shopping. The units have lots of light with high ceilings and windows and a balcony. My sister was delighted with it.