Description of Work: I love the new windows and doors. I got my first floor of my house done with new windows and two storm doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Margaret N.
07/2017
5.0
roofing
 + -1 more
Very good. Our roof was leaking so Windows R Us started immediately and finished within days. We were very grateful.
Description of Work: Replacing a roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tracy A.
03/2017
5.0
replacement windows
 + -1 more
#1 They always keep their appointments. We have never had trouble getting ahold of them. #2 The price is always what you've anticipated. #3 Work is done in a timely manner and they clean up after themselves. #4 They make sure we are satisfied with the job done. #5 They allow for some creativity! (We wanted to implement an idea in a bathroom block window and Sean Creegan helped to make it happen - very cool!)
Description of Work: Besides our own home, we own a small office building and two small apartment complexes. Windows R' Us has been hired at least five or six times for window replacement jobs. Obviously, we LOVE doing business with them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,454
Lynn R.
10/2016
5.0
roofing
 + -1 more
excellent. Sean delivered everything as promised
Description of Work: new roof on my garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Kevin P.
01/2016
5.0
doors, replacement windows
 + 0 more
Sam and his crew were very professional and did the job on coldest day of December (at that time). Will be getting quote to replace siding.
Description of Work: Remove old patio door and garden window and install new sliding door and garden window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Mary D.
08/2015
1.0
replacement windows
 + -1 more
After being promised I would receive a call back. This one never came. After making several calls over a period of about 3 weeks and being told Sean would call but never receiving a call I am trytng to find another company. Wish me luck. No matter what the company says they do not do small jobs.
Description of Work: Came and gave me an estimate said job wouldn't take long. He would get back to me.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,200
Response from Windows R Us
We had a wrong number for her. Once we received the correct number the job was proceed and completed to her satisfaction
Joe H.
06/2015
4.0
replacement windows
 + -1 more
Overall, it went very smooth. No complaints.
Description of Work: Installed new windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Robert H.
04/2015
5.0
replacement windows
 + -1 more
Service was provided as expected.
Description of Work: Replaced 4 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
David M.
01/2015
1.0
replacement windows
 + -1 more
Met them at a expo and bought their line about quality product and service, such as you'll never even know we were there. We definitely knew they were here because they made very little effort to clean up after themselves, brought my wife to tears. Dust and bits of trash in every room they worked in and outside on the lawn as well. Evidence was also left behind on every window frame because believe it or not, they used hammer and chisel to take out the old windows making huge gouges in the frame. Their remedy? They gave us a used can of stain with instructions how to make the gouges disappear. The kitchen windows also had moisture buildup most mornings. Were they remorseful for such slovenly work? The boss claimed that the crew I had was the most experienced and couldn't believe my complaints. Well, when he came down a couple of days later the mess was gone, nobody could leave their house like that. But the frame scars were there and thats when he gave me the can of stain. As I write this there are workers from Pella installing new windows (frame and all). Except for tools left behind, these guys leave very little evidence that construction work had been done. WindowRUs use a monkey in their advertisements. I'm at a loss about what the monkey represents, their workers or the perceived mentality of the customers.
Description of Work: installed replacement windows
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,300
Lesa S.
06/2014
5.0
replacement windows
 + -1 more
We contracted with Windows R Us for vinyl siding, 11 windows, gutters, downspouts, and the replacement of a new 10x16 second story wooden deck with railing. The owners were absolutely wonderful to work with, their installers were very polite,friendly, prompt, and professional. When we expressed concern about white trim on corners of house, rather than trim that match they siding, they promptly and without hesitation said, "no problem!" and ordered trim to match. Everything was cleaned up and removed from the yard when work was completed. While the work was being done, the work area was cleaned up, secured, and was never in the way of our daily lives. It has been one year since the work was done, and we have had no problems, issues or complaints. We are planning on having four additional windows replaced later this summer. Before contracting with them, we spent much time shopping around. The price for our siding varied through estimates between what we paid, and up to $10,000 above what we paid Windows R Us. We would definitely recommend them to our friends (and we have!), and will use them again should the need ever arise for any work that they can do!
Description of Work: Everything was done to my expectations and standards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Stephen C.
05/2014
5.0
replacement windows
 + -1 more
They came about 10 in the morn and stayed till 10 at night till the job was completely done ....everything works great aqnd we could not be happier.
Description of Work: 6 new window and 1 door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
Karen C.
04/2014
5.0
replacement windows
 + -1 more
Although they advertise the window price as $188 (installed) each, there are additional charges i.e. exterior window trim ($75 each), a tear and haul away fee of $150 plus a shipping & handling fee. None the less, I was pleased with their professionalism, responsiveness and the quality of the work.
Description of Work: Replaced and installed 5 new double hung windows and a new Kitchen storm door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
T E.
03/2014
5.0
replacement windows
 + -1 more
This is the second time I have dealt with this company. This second team could have been a little neater, but overall they were professional. The windows are quite good for the price
Description of Work: Replaced 7 or 8 windows. .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Virginia M.
01/2014
5.0
replacement windows
 + -1 more
Everything went smoothly. It only took 3 weeks for the windows to come in compared to 8 weeks with another window company. Installation took place on the day promised and was done in a professional manner.
Description of Work: Installed two replacement windows in the dining room and 2 glass block windows in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Catherine F.
10/2013
5.0
replacement windows
 + -1 more
Windows R Us in Harmony was a great Company to work with.They came and measured as promised, gave us different options, and installed without any hassles!
Description of Work: bought 5 windows plus a bay window approx 6 months ago, then recently bought 2 more windows as we continue to update
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lesa S.
05/2013
5.0
decks, siding, replacement windows
 + 1 more
Over the past 6 months, we have contracted with this company to replaced two large windows, 8 standard sized windows, new siding, gutters, downspouts, and just this week, a second story deck. I have been very pleased with the service, the workers, the owner, and the quality of materials. The owner is great to work with, and out of three different crews of workers that did the various different jobs (window crew, siding crew, and deck crew), I can honestly say every single one was courteous, polite, and efficient! Everything was cleaned up when each job was completed, and even at the end of each work day, the equipment left to be used for the next day was not strewn all over the place, but neatly organized. We opted not to replace the windows in the garage, since they are not that visible and rarely used, but with everything else looking so great, we will be replacing those this summer too! I would highly recommend this company to anyone who needs any kind of exterior construction or remodeling done to their home! Thank you so much Sean and Windows R Us!!!
Description of Work: The most recent work by this company was to install a 16x12 second story deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
anne G.
05/2013
5.0
doors, replacement windows
 + 0 more
They were wonderful. At the beginning, they had some people who were still new working on the job. The owner came out and would pull in some more experience people to continue working. In the end, everything was done perfectly.
Description of Work: They replaced 21 windows and opened up a window to turn it into a slider so we can go out onto the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Mark D.
04/2013
5.0
roofing, replacement windows
 + 0 more
The experience was very good. Even though it was a small job I received great attention. Very neat and professional.
Description of Work: Small ranch house. roof and 6 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Shawn S.
02/2013
1.0
replacement windows
 + -1 more
we did not decide to use them
Description of Work: There ad states 1 price but when you start talking about the details, they charge for everything from disposal of the old windows, to sealing the windows, even to cleaning up their own mess. This is very deceptive and we decided to go with a different company for our window purchase/installation.
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
Pamela D.
01/2013
5.0
replacement windows
 + -1 more
Everyone I dealt with was polite and knowledgeable. The price was very good, and the gentlemen actually doing the work were quick, clean and did everything correctly the first time. I've had absolutely no problems with my new windows and I would not hesitate to deal with Windows R Us again.
Description of Work: Pleasant Experience With Windows
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,800
Denis B.
01/2013
5.0
replacement windows
 + -1 more
The whole experience was professionally handled. Could not be more impressed.
Description of Work: 8 Windows and 1 Sliding door installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
stephanie B.
06/2012
5.0
replacement windows
 + -1 more
They did an excellent job. They were very efficient and cleaned up the mess. I couldn’t even tell that they were in my house. They were absolutely wonderful. I really was shocked. They were very polite. They were on-time. I have actually recommended them to other people. The price he did was good. There was no hidden cost. There was no pressure to buy. They were very straightforward.
Description of Work: I used Windows R Us to replace my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Brenda L.
05/2012
1.0
replacement windows
 + -1 more
The man called when I was not there. I called back and they did not answer.
Description of Work: He did come out and said he would get back me for the estimate.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
1.0
Response from Windows R Us
We here at Windows R Us values each and every customer and potential customers satisfaction as our main priority. After speaking with this customer she has admitted not leaving us a message when she called. Windows R Us is not a high pressure sales company and doesn't participate in that type of sales strategy. With this being said, it is possible some potential customers could be missed due to the fact that we do not repeatedly call customers that we have left estimates with to pressure a sale.
Helen G.
03/2012
5.0
replacement windows
 + -1 more
. I think I pretty much covered the start to finish but here goes: We needed a new kitchen window for both our main floor kitchen and the rec room kitchen along with a new dining room windows. All windows are oversized and all were as old as our fifty-year-old home. We saw a Windows R Us truck and workers doing a job for our neighbors and my husband went down to ask them if someone could call us about an estimate. The call came that same day and we were able to schedule the estimate for that afternoon. The first contact we had was with the owner's son and he was not only knowledgeable but patient with our many questions. He showed us samples of what we could order, gave us advice about what would be the best for our purposes and wallet and gave us a price we could not refuse. I need to say that at this point we had already been visited by two other companies with estimates of a minimum of $500.00 per window, installed and a low of $900.00 for the screen door replacement. With a discount from an online source we ended up paying around $1500.00 for three windows and a beautiful door, including high end solid brass locks, trim and door hardware. The installations were performed on time and with complete professionalism. The company followed up to make sure we were content with the job they performed for us. We will definitely use them again for our window, door and other similar needs.
Description of Work: The owner's family and other Windows R Us employees went above and beyond the usual to make our experience with them completely positive. The initial estimate surprised us with the value and price we were able to get, plus they were happy to provide us with a discount from an online reference that saved us approximately $350.00 on the job. We had custom sized windows (including one that replaced a static basement window) and our front screen storm door replaced. We found the quality of the materials and the installation process to be ideal, well beyond our expectations. The window installations took place on one day and the door installation approximately a week later. I was happily surprised to find that I didn't need to so much as dust or vacuum after the service persons left, they did a fantastic job of covering all adjoining surfaces and cleaning up after themselves. I could not be happier. The main contact, the owner's son, was available to us throughout the process. He contacted us with updates and made sure our installation was scheduled at a convenient time for us. Again, I could not be happier with the entire experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Erin M.
12/2011
5.0
roofing
 + -1 more
Two representatives from Windows R Us came to our residence, did a visual assessment and climbed up on the roof to look. They were very honest and explained why the wind damage to our roof had happened. They pointed out specific issues and how they would rectify them. They gave us an estimate of $5700.00. My husband and I went out and secured a loan and when it was processed we contacted Windows R Us. They scheduled the work to be done within the week. The roofing crew showed up Friday morning and had 85% of the roof done by the evening. They returned Saturday morning to finish the job and even magnet swept the yard to remove any nails and debris. They were very professional, courteous and efficient. The total cost of the job was exactly what the estimate was--$5700.00. The only trouble we had was the removal of the dumpster from our driveway. There was some type of miscommunication within the company about whose responsibility it was to remove the dumpster, and it sat in our driveway for seven days after the job was complete. It took three phone calls to sort it out. Overall, the experience was positive and the only complaint we had was with the dumpster.
Description of Work: Two representatives from Windows R Us came to our residence, did a visual assessment and climbed up on the roof to look. They were very honest and explained why the wind damage to our roof had happened. They pointed out specific issues and how they would rectify them. They gave us an estimate of $5700.00. My husband and I went out and secured a loan and when it was processed we contacted Windows R Us. They scheduled the work to be done within the week. The roofing crew showed up Friday morning and had 85% of the roof done by the evening. They returned Saturday morning to finish the job and even magnet swept the yard to remove any nails and debris. They were very professional, courteous and efficient. The total cost of the job was exactly what the estimate was--$5700.00. The only trouble we had was the removal of the dumpster from our driveway. There was some type of miscommunication within the company about whose responsibility it was to remove the dumpster, and it sat in our driveway for seven days after the job was complete. It took three phone calls to sort it out. Overall, the experience was positive and the only complaint we had was with the dumpster.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Roofing,
Siding,
Doors,
Decks and Porches
FAQ
Windows R Us is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Windows R Us accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Windows R Us offers free project estimates.
Yes, Windows R Us offers eco-friendly accreditations.
No, Windows R Us does not offer a senior discount.
Yes, Windows R Us offers emergency services.
Yes, Windows R Us offers warranties.
Windows R Us offers the following services: Windows, patio doors, doors, siding & roofing and seamless gutters.