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ALSIDE SUPPLY CENTER

Founded 1947 • With Angi since February 2006

1.6

(5) Verified Reviews

Description

B2B...

Other local Pros in your area

Zen Windows Cleveland

5.0

(3) Verified Reviews

Zen Windows Cleveland

Family-owned and proudly local, Zen Windows Cleveland offers high-quality replacement windows and doors. From start to finish, we provide our customers with an easy, simple and painless buying experience. We believe in doing things right the first time, and offering quality products that will last a lifetime. We only offer quality products and chose the best crews to install because we back it up with an excellent warranty. Unlike our competitors who only give you a one-year labor warranty on their products and services. Zen Windows offers you a lifetime warranty including glass breakage on the products we put in your home and back the workmanship not only as long as you live in the home but transfer other homeowners in the future. We like to say "you will never spend another dime on your windows." Zen is different on so many levels we don't spend several hours in your home trying to sell you windows we go at your pace and when you are ready not trying to pressure you into buying. Buying from Zen is an online experience and very low pressure. We keep our overhead low so we can pass the savings on to our customers. Personally, I have 26 years in the window and door industry and know more than most of my competitors about the products that we install in your home. Zen Cleveland installers have been the business for 25+ years and do an excellent job taking care of the finer details. Many of our competitors want you to pay in advance when ordering windows and doors, we don't ask for anything until the windows and/or doors are installed in your home and you are satisfied.

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Verified Reviews

A few reviews for this pro…

1.0

11/05/2020

We have water damage in our home due to the newly installed (by Alside's factor-trained installers) windows leaking. Jason Fitzwater (ISS Manger of Alside Baltimore) came to our house to inspect a window that leaked in our kitchen and told us that it was a "industry standard install," so I guess Alside is fine with leaking windows. We've had multiple contractors inspect the 19 windows installed by...

DESCRIPTION OF WORK
Windows installed

CATEGORY replacement windows

1.0

06/12/2020

Homeowners and contractors, please stay away from Alside! It has now been 11 weeks without a response on a warranty claim on windows. I have called customer service 14 time and sent numerous emails about this issue. I have signed up online to process a claim. FYI, Alside website to create a claim was down for 5 weeks including their email. This was confirmed by customer service rep. I do keep a lo...

DESCRIPTION OF WORK
Alside windows

CATEGORY woodworking

1.0

04/01/2020

The installation went fine, however there were quality issues with the Excalibur windows. The product came with a lifetime warranty however the warranty customer service department is not doing what they promised and refuses to let me speak with a manager. Specifically, here is the problem: Windows purchased in May 2005. Claim submitted in August 2019. Total cost to replace defective windows after...

DESCRIPTION OF WORK
I purchased 26 windows for my home.

CATEGORY replacement windows

1.0

12/09/2012

I bought a house 8 years ago. It had Alside windows installed shortly before I purchased it. Apparently when the windows were about to be installed, it was found that the wrong type of glass was used. Rather than taking the wrong inventory back to their facility, Alside left the wrong windows at the house and brought new windows which were installed. The wrong windows were then stored in the attic...

DESCRIPTION OF WORK
Whole house windows replaced by previous home owner.

CATEGORY replacement windows

4.0

03/08/2006

We were very happy with the help we received in kitchen design. Nancy, our designer, was responsive and eager to work with us to find something we loved. There were problems with some of the cabinets once we received them. Several had been marked and scratched. The company was responsive verbally, but took quite a long time to actually replace the affected pieces.

DESCRIPTION OF WORK
Supplied us with kitchen cabinets and countertops for our remodel.

CATEGORY home improvement stores

Services Offered

SIDING, WINDOWS, DOORS, CABINETS, GARAGE DOORS, GLASSBLOCK

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
NO
Emergency Service
No
Warranties
Limited lifetime