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ALSIDE SUPPLY CENTER

Founded 1947 • With Angi since February 2006

1.6

(5) Verified Reviews

Description

B2B...

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Offers by Zen Windows Cleveland on Angi

Verified Reviews

A few reviews for this pro...
1.0

11/05/2020

We have water damage in our home due to the newly installed (by Alside's factor-trained installers) windows leaking. Jason Fitzwater (ISS Manger of Alside Baltimore) came to our house to inspect a window that leaked in our kitchen and told us that it was a "industry standard install," so I guess Alside is fine with leaking windows. We've had multiple contractors inspect the 19 windows installed by...

Description of Work
Windows installed

Category replacement windows

1.0

06/12/2020

Homeowners and contractors, please stay away from Alside! It has now been 11 weeks without a response on a warranty claim on windows. I have called customer service 14 time and sent numerous emails about this issue. I have signed up online to process a claim. FYI, Alside website to create a claim was down for 5 weeks including their email. This was confirmed by customer service rep. I do keep a lo...

Description of Work
Alside windows

Category woodworking

1.0

04/01/2020

The installation went fine, however there were quality issues with the Excalibur windows. The product came with a lifetime warranty however the warranty customer service department is not doing what they promised and refuses to let me speak with a manager. Specifically, here is the problem: Windows purchased in May 2005. Claim submitted in August 2019. Total cost to replace defective windows after...

Description of Work
I purchased 26 windows for my home.

Category replacement windows

1.0

12/09/2012

I bought a house 8 years ago. It had Alside windows installed shortly before I purchased it. Apparently when the windows were about to be installed, it was found that the wrong type of glass was used. Rather than taking the wrong inventory back to their facility, Alside left the wrong windows at the house and brought new windows which were installed. The wrong windows were then stored in the attic...

Description of Work
Whole house windows replaced by previous home owner.

Category replacement windows

4.0

03/08/2006

We were very happy with the help we received in kitchen design. Nancy, our designer, was responsive and eager to work with us to find something we loved. There were problems with some of the cabinets once we received them. Several had been marked and scratched. The company was responsive verbally, but took quite a long time to actually replace the affected pieces.

Description of Work
Supplied us with kitchen cabinets and countertops for our remodel.

Category home improvement stores

    Services Offered

    SIDING, WINDOWS, DOORS, CABINETS, GARAGE DOORS, GLASSBLOCK

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    NO
    Warranties
    Limited lifetime