UNIFIED COMPUTER SERVICES

THEY WERE NOT SET UP TO DIAGNOSE COMPUTER PROBLEMS AND DID NOT CHECK THE WORK THEY DID TO BE SURE IT DID NOT INTERFERE WITH OTHER SOFT OR HARDWARE. THEY CLAIM THE BULK OF THERE WORK IS DONE ON SITE BUT COULD DO WORK THAT WAS BROUGHT IN. I CHOSE TO TAKE IT IN, DUE TO THE COST OF ON-SITE CALLS. THE WORK WAS DONE IN ABOUT 2 HOURS, BUT IT TOOK AN ADDITIONAL 2 DAYS OF RETURN OF THE COMPUTER AND PICK UPS TO GET THE COMPUTER WORKING PROPERLY. THEY HAD NO AREA SET UP TO WORK ON DROP OFF WORK. EVERY TRIP I MADE, THEY HAD TO FIND A MONITOR, MOUSE ETC SO THEY COULD HOOK UP MY COMPUTER. IT STILL HAS SOME CONFLICTS, AND I HAD TO SPEND ADDITIONAL TIME DOWNLOADING PROGRAM PATCHES THAT HAD BEEN ERASED. I GAVE UP TAKING IT BACK FOR THE CONFLICTS. IT IS NOT MY PRIMARY COMPUTER SO I CAN LIVE WITH IT. THEY ALSO HAD REPLACED PARTS THAT DID NOT NEED TO BE REPLACED. THEY THOUGHT THE REPLACEMENT WOULD FIX SOME OF THE CONFLICTS. IT DID NOT SO THEY AGREED TO REFUND MY MONEY FOR THAT PART, AFTER 3 CALLS.