Expert Garage Doors

Russ did a fantastic job.  The price was extremely reasonable for the work completed.  I would highly recommend Expert Garage Doors to others that need work done on their garage door.

Exceeded expectations! :-)

It was great, very professional from start to finish.

All went well  - person on time and took about an hour to do maintenance work plus 1/2 hour for additional work.

He oiled, greased, and winterized the garage door.  I had to call him back to come out and he came right away! He was very informative. I would definitley use him again.

Very Professional. Impressed by thorough explanation

It went well.

Russ was fantastic to work with no high pressure sales, complete professionalism and did an awesome installation on my detached garage. Door seals perfectly, insulated, quiet and has a battery backup with upscale digital controls that have temp, time and motion detection for lights. I love this garage door! Angela always kept me informed of the doors order status for timely installation and scheduling. What a team! Highly recommended.

Excellent on time.Job docs as lay out.

Terrific!  The service technician arrived promptly.  He was clean, congenial and knowledgeable.  He explained everything in detail and did not try to sell extra unnecessary services.

They were on time, friendly and did an excellent job.

On time, found bad part, fixed it. Wire came loose several hours later. Returned in one hour to fix before holiday. Great service.

On time, friendly, explained what he was doing. When we determined I needed a new opener, Russ was very flexible with scheduling to meet my needs.

Excellent job, good communication, no upsell.

They were on time and professional.  They did a good job.

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After I purchased the Big Deal I contacted the company to schedule my garage door tune-up.  The first available appointment was a few weeks out.  The technician arrived during the time window I was given.  He tuned up my two garage doors and gave me some things to watch out for in the future.  The technician was professional and pleasant to talk with.  I would use this company again if I needed additional garage door maintenance or if I needed replacements.

This was one of Angie's Big Deal.  My husband said the person was prompt and very courteous.  Service exceeded expectations.

Appointments easy to set up, arrived on time, did a great job, will be coming back to replace one of openers and wector spippry (words not clear) on both doors.

The technician was very efficient in performing all the checks of the door operation and balancing the springs.

Couldn't have gone better

After the appointment was set, I left a voicemail providing the specific type of door opener to be maintained.  I never got a person to answer the phone so I left a voicemail and never got a return call.  I ask them to only send someone if the person was familiar with this type of door opener.
When he arrived, it was obvious he knew nothing about the opener.  He sprayed the rails and then wrote up everything he thought we should do.

I will transcribe his notes/recommendations below:
-Performed Maintenance
-Door seems heavy.  Slams to floor.  I think it has a broken spring.
-Manual disconnect does not work on opener.  Photo eyes do not work.
*Recommend new spring and opener.

Obviously we paid $55 dollars for him to tell us that they could replace the opener with a new one for $700.  I had already checked the internet for replacement parts for the opener currently installed and found that all parts are still available.  I assume since he knew nothing about this opener, he had no idea how to repair what we have.

Extremely poor service.  I could have gone to Lowe's and had them replace the unit with what he recommended cheaper than what he quoted.  Overall...  Terrible.

Great!  Mr. Russ, the technician, showed up on time and efficient.  He was very personable.

Expert Garage Doors were exceptional from start to finish.  I found the company using Angies List and was not disappointed.  From the initial phone call, the service, and the final payment I never saw anyone from the company.  I scheduled trusting the previous reports on Angie's List.  Then, not being able to be home for the service call, Expert Garage Doors explained they often do service calls with the homeowner not present and nothing expensive would be done without consulting myself first.  So, I felt very comfortable giving my garage door code away. On the day of service I was unable to answer my phone and a very polite technician left a very detailed message explaining what he had done, what he had replaced, and the final cost.  I came home to see that all of the old parts, which had been replaced, were neatly set on a rag and not just thrown away.  Seeing the parts were removed and replaced rather than just being told spoke largely for this company and their technician.  The final bill to service my double and a single garage door was 130.00.  The service consisted of, tightening and oiling, as well as replacing 6 rollers.  Expert Garage Doors is an A+++++ company and deserves to be awarded as one of the very best in the Central Ohio area.  Why do you ask?  I have never dealt with a company whom I never saw.  I couldn't tell you what their service vehicles look like.  What I do know, is the entire experience with this company went above and beyond my expectations.  I only wish they did more than just garage doors, i.e. plumbing, pool service, landscaping, etc.  Thanks So Much Expert Garage Doors,     Zach Wiford

Very happy with the results.  Technician was great.  We would definately use them again.