I was so happy! During an especially hard rain 5-6 weeks ago, I noticed water pouring over my gutter and filling up my window well! In the pouring rain, I checked the drain at street level and it was clear. My glass block window was holding back the water as I bailed out the water but right then I knew I needed to do more. Gutter Boys did great job on a detached garage a year before so I called them again. They responded to my call quickly. Bobbie came out and recommended not only getting guards but also getting a larger gutter. He showed me the two quotes (one with just the guards and one with the guards and the larger gutter/drain -- and I decided to get the larger gutter/drain. It was less than two weeks and they were able to do the installation. Abraham was the team lead and did a great job answering my questions and listening to my concerns for landscaping and doing a thorough job. They finished the job on a Wednesday and four days later we had another super down pour of rain -- that gutter/drain did a great job moving all the water away from the house. I was so happy that I called them when I did, that they were responsive, that I said yes to the quote, that they came out in good time, and that the job was done so well. I gave them 4 stars on cost -- I did not shop around for a quote and they will tell you they aren't the cheapest in town so you are going to pay a bit more -- but that extra cost is worth the peace of mind I will have each time we have those heavy rains! And I will call them to do gutters in the back of house -- I do appreciate that they are happy to take care of my gutter guards and replacement one section of my house at a time.