Mark's Appliance Service

NEVER RETURNED CALL.

MARK, THE OWNER WAS GREAT AND NO SERVICE CALL CHARGE! HE NEVER CHARGES TO COME OUT, ONLY THE WORK THAT HE DOES.

HE WAS ON-TIME AND VERY PERSONABLE, AND SINCE IT WAS A SMALL FIX, HE CHARGED ME A MINIMAL AMOUNT. I WAS VERY HAPPY WITH HIM AND WOULD DEFINITELY USE HIM AGAIN.

I CALLED TO GET MY OVEN REPAIRED. HE CALLED BACK THE SAME DAY AND CAME OUT THE NEXT DAY. HE COMPLETED THE WORK THAT DAY AND WAS VERY NICE.

HE WAS ABLE TO COME OUT THE NEXT MORNING, IT WAS GREAT. I THOUGHT HE WAS COURTEOUS, PROFESSIONAL, KNOWLEDGEABLE, AND HE GAVE ME THE OPPORTUNITY TO DO SOMETHING ON MY OWN WITH HIS ADVICE OVER THE PHONE. I DEFINITELY GIVE HIM AN "A". I WOULD DEFINITELY RECOMMEND HIM TO ANYONE.

WE SAVED HIS NAME AND PHONE NUMBER, AND WILL PASS IT ON TO ANYONE WHO NEEDS A JOB DONE. MARK WAS VERY PROFESSIONAL, CONSCIENTIOUS, REASONABLY PRICED, FRIENDLY AND PUNCTUAL. WHAT MORE COULD ANYONE ASK FOR.

PROMPT, EFFICIENT, PERSONABLE. TOLD ME THINGS ABOUT MY APPLIANCE THAT MAY OCCUR IN THE FUTURE AND WHAT TO EXPECT. WHAT COULD WORK AND WHAT COULD NOT WORK. EXPLAINED 10% AL DISCOUNT AND SAID HE GAVE ME THE LOWEST PRICE POSSIBLE.

THE 10 YEAR-OLD OVEN NEEDED A REPLACEMENT PART THAT ACCOUNTED FOR MOST OF THE COST. WE HAVE CALLED ON MARK AT LEAST THREE TIMES IN THE PAST AND MAY HAVE ONLY PAID HIM LESS THAN $100 ONE OTHER TIME. THE FIRST TIME, HE CAME OUT FOR FREE (HIS SERVICE CALL IS FREE) TO LOOK AT MY DISHWASHER. HE ADVISED ME HOW I COULD FIX IT MYSELF AND GAVE ME A CHOICE - I CHOSE TO FIX IT MYSELF. HE LEFT AND CHARGED ME NOTHING. THE REPAIR WORKED. ANOTHER TIME, I CALLED WITH A PROBLEM WITH MY REFRIGERATOR. OVER THE PHONE, HE TOLD ME HOW I COULD FIX IT MYSELF, AND I DID. AGAIN, NO CHARGE. HE IS PROMPT AND PROFESSIONAL; HE IS EFFICIENT AND FRIENDLY, THOUGH HE IS CLEARLY BUSY. HE ALWAYS DESCRIBED THE PROS AND CONS OF MY REPAIR OPTIONS AND LET ME CHOOSE. I HOPE HE STAYS IN BUSINESS A LONG, LONG TIME! MARK HAS A FREE SERVICE CALL FOR HIS WORKING AREA.