"[Member Name Removed], it’[Member Information Removed] too bad [Member Information Removed] feel that way. [Member Information Removed] everything going on [Member Information Removed] Covid most of [Member Information Removed] customers and [Member Information Removed] prefer to get [Member Information Removed] topo or [Member Information Removed] survey drawing of the yard before [Member Information Removed] come on to [Member Information Removed] them [Member Information Removed] so they’re not talking to multiple salesman coming up to their house for everyone’[Member Information Removed] safety. [Member Information Removed] was under the assumption that since [Member Information Removed] didn’t get back to [Member Information Removed] for two+ weeks that [Member Information Removed] are were interested in having the work done. Thank [Member Information Removed] for the kind review even though we have never met in person other than [Member Information Removed] couple phone calls or texts. If [Member Information Removed]’re still looking to have some work done, feel free to reach out [Member Information Removed]’ll see what [Member Information Removed] do for [Member Information Removed]. Take care, Mark"

"This review is totally inaccurate of what happened. I texted the customer this past Wednesday and told him how busy we are and also there is no wood products available but we will take care of it once that changes. I wish customers would have a conversation first before feeling to need to badmouth someone and their company, this could be easily resolved."

"Thanks [Member Name Removed], you guys were great to work with!!"

"[Member Name Removed], I did call you back on 5/1 and left a VM to state that I do not do railings. It doesn't say All-Mark Fence and railings, decks, carpeting, gutters, siding, roofs or whatever your needs are, it says FENCE. Thank you for taking the time out of your busy day to write this Reviews without even talking to me, I'm sure it really made your day. If you could do me the courtesy of actually talking to a person before trashing them and their company that would be great. Best of luck. Mark 440-353-1051"

"This is not the way this job went down. When the job is done my customer bought a few things to my attantion that needed to be addressed and were. Then she begged to have a couple hundred dollars knocked off the top of the bill which I did. She called me the Tuesday before Thanksgiving and said you had a couple questions and wanted to meet to do more work for her at another property. I was out of town with my wife and family for the entire week. Instead of just calling me back and having me come and take a look at her concerns she goes on the computer and writes this kind of review. This is not the person I am or the type of company that run. If she truly does have any questions or concerns I'll be more than happy to address them with her. I wish there was a way I could review the people on Angie's List like they can to the contractors to do a great job. I get a lot of work off of Angies List and it is the vehicle that drives my company, but every so often you will get a customer that you just cannot please."

"[Member Name Removed], feel free to call or text me and I'd be happy to come out and take a look. Really busy right now but that's no excuse, I should have followed up. Hope we can work something out."

"[Member Name Removed], Thanks for the kind words. Don't hesitate to call if you have any questions and good luck with your fence. Best, Mark"