L K Heating & Cooling

Very polite & prompt.

THE INSTALLERS WERE ON TIME AND VERY PROFESSIONAL. THEY LEFT MY BASEMENT AND BACK YARD IN BETTER CONDITION THEN THEY FOUND THEM. I AM VERY PLEASED WITH THE WORK AND THE SYSTEM. IT IS VERY QUIET AND THE HOUSE STAYS AT A VERY EVEN TEMPERATURE.

CANCELLED FOUR TIMES ON ME IN TWO WEEKS. THEY KEPT ON CALLING ME AND RESCHEDULING AND EITHER NOT SHOWING UP OR CANCELING. HAVE USED THEM FOR YEARS AND I'M DONE USING THIS COMPANY.

LK WAS THE SECOND COMPANY I CALLED FROM THE LIST. THE FIRST COMPANY DID NOT COME TO MY AREA, BUT RECOMMENDED LK. WHEN I CALLED THEM, THE GENTLEMAN I SPOKE TO WAS VERY PLEASANT AND PROFESSIONAL. HE TOOK QUITE A LONG TIME EXPALINING EVERYTHING TO ME. I SET UP THE APPOINTMENT. DOUGLAS SHOWED UP RIGHT ON TIME AND WAS VERY PROFESSIONAL. HE TOOK THE TIME TO DO THE WORK RIGHT. HE EXPLAINED EVERYTHING TO ME ABOUT THE HUMIDIFIER AND EVEN MADE RECOMMENDATIONS TO ME ABOUT THE KIND OF FILTERS TO USE AND OTHER GENERAL INFORMATION. HE EVEN CAULKED A LEAK AND HOSED OFF MY FILTER FOR ME. IT WAS A VERY GOOD EXPERIENCE. I WOULD HIGHLY RECOMMEND LK. THEY ARE MY NEW HEATING AND AC COMPANY.

THEY WERE PROMPT AND HELPFUL INCLUDING WORKMEN AND THE OFFICE CONTACT. VERY CLEAN, COURTEOUS AND ON TIME ALWAYS. THEY DID NOT TRY TO PUSH ANYTHING ON ME IN TERMS OF SELLING ANYTHING EXTRA. VERY PLEASED. THEY WENT OUT OF THEIR WAY TO EXPLAIN THINGS TO ME AS THEY WENT ALONG.

SALESMAN BILL KITINOJA WAS POLITE AND PROFESSIONAL. INSTALLERS BRIAN AND SCOTT WERE GREAT. THEY CLEANED UP EACH DAY AND LEFT VERY LITTLE FOR US TO CLEAN. NEW SYSTEM IS GREAT!!

SEVERAL DAYS AFTER THIS SERVICE WE MENTIONED USING THE COMPANY TO A VERY HANDY FRIEND WHO LIVES NEAR THE COMPANY. HE TOLD US HE HAD USED THEM FOR YEARS AND FOUND THEM TO BE ETHICAL AND HELPFUL IN ALL THEIR DEALINGS. IF I HAD ANOTHER HEATING OR A/C PROBLEM, I WOULD CALL THEM FIRST.

CAME WITHIN THE TIME AGREED, WITH A CALL 30 MIN. BEFORE HE GOT HERE. KEN DID THE WORK QUIETLY AND QUICKLY. GAVE THE SENIOR DISCOUNT ON PARTS. I WOULD CALL THE COMPANY AGAIN.

INCLUDED SENIOR DISCOUNT.

THEY STARTED ON TIME, FINISHED ON TIME, KNEW WHAT THEY WERE DOING, WERE PROFESSIONAL, AND FRIENDLY. I GOT THEIR NAME FROM ANGIE'S LIST.

FIRST TO SAVE US SOME MONEY, THERE WERE NO TRAVEL CHARGES FOR LATER VISIT ON SATURDAY. CALLED TO KEEP US INFORMED ON WHEN SERVICEMAN WOULD COME. VERY HELPFUL AND POLITE OFFICE AND SERVICE PEOPLE. HIGHLY RECOMMENDED BY SEVERAL PEOPLE AT WORK AND WE AGREE!

BE SURE YOU UNDERSTAND WHEN THEIR BILLING HOURS BEGIN. IT TOOK OUR GUY 45 MINUTES, 30 MORE THAN THEY HAD ESTIMATED, TO GET HERE. HE WAS PLEASANT AND DID A GOOD JOB (WE THINK) AND CLEANED UP, ETC.

BOUGHT TRANE XV90 TWO-STAGE, 92% EFFICIENT, 60,000 BTU FURNACE PLUS TRANE XL13I, 2-1/2 TON, 13 SEER, 410A AIR CONDITIONER. ADDED APRILAIRE AUTO-TRAC HUMIDIFIER AND APRILAIRE ELECTRONIC AIR CLEANER. L & K INCLUDED ALL LINES, HOOKUPS, WHITE RODGERS DIGITAL THERMOSTAT PLUS PROMO TEN-YEAR PARTS AND LABOR WARRANTY. SALESMAN BILL KITINOJA MADE ME VERY COMFORTABLE WITH MY DECISION & PURCHASE. INSTALLERS WERE VERY POLITE & CONSIDERATE. WE''RE VERY PLEASED WITH OUR QUIET & EFFICIENT NEW SYSTEM.

SALESMAN FOLLOWED UP AND CAME OUT DAY OF INSTALLATION. HAD BEST PRICES OUT OF 4 COMPANIES. HAD THE WHOLE PACKAGE!!!

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I WAS VERY IMPRESSED WITH THE WORK AND THE WAY THEY HANDLED THEMSELVES. THEY WENT OUT OF THEIR WAY TO BE HELPFUL. VERY HONEST AND PROFESSIONAL.

I HAVE BEEN VERY PLEASED WITH THE WORK AND THE MANNER THE SERVICEMEN SENT OUT BY HIS COMPANY