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INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

Barbed Wire Fence - Install, Barbed Wire Fence - Repair, Chain Link Fence Installation,

About us

Established in 1991, Invisible Fence of Cleveland West is an authorized, full service Invisible Fence® Brand dealership serving the greater west side of Cleveland, Lorain, Erie and Medina counties. Our professionally trained staff is fully focused on protecting your pet with Invisible Fence® Brand solutions. From installing your system, to training your pet with our exclusive Safe Dog™ and Perfect Start™ training to making sure you get the customer support when you need it, Invisible Fence of Cleveland West is there to help. Whatever the breed, size or temperament of your pet, we can help protect him from danger while being free to play. With over 10,000 satisfied local customers as well as support from neighborhood veterinarians, we'll work hard so you can rest easy knowing your pet is safe at home.

Business highlights

34 years of experience

Services we offer

We offer free in-home consultations and design a package that fits the family, pet training and a walk-in store for supplies and other dog-related products. We can also repair wire used for other pet containment systems. We offer customer service 6 days a week., service, yard and pet's needs. We offer full service including installation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%
Showing 1-23 of 23 reviews
Nick J.
Aug 2020
5.0
Yes, I recommend this pro
$2,000
Installation was quick and convenient. The product performance has been fantastic and the staff was friendly and knowledgeable. I would absolutely recommend them for anyone looking for invisible fence.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you [Member Name Removed]; we appreciate the recommendation!"


Susan B.
Aug 2020
5.0
Yes, I recommend this pro
$2,000
Extremely well Brooke was very excellent She seemed to really love our puppy
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you [Member Name Removed], great to hear!"


Diane S.
Aug 2020
5.0
Yes, I recommend this pro
Installation of the invisible fence went smoothly and quickly. Brooke, our dog trainer, was terrific in getting our dog trained on the fence. She was always prompt and very professional!
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Mike C.
Aug 2020
5.0
Yes, I recommend this pro
$2,300
Everything about the experience went well. Our trainer Brooke was amazing and both dogs loved her. Now they can enjoy their big yard and we know they’re safe. Highly recommend them!!
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much! We have a wonderful team and we're glad that you had a great experience."


Carl W.
Aug 2020
5.0
Yes, I recommend this pro
We really like our fence. It has worked well for our two boxers. Its nice to be able to make adjustments. Sharon and Dana are always helpful in answering all of our questions and nice to have batteries made to us quarterly.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you, [Member Name Removed], we love what we do and we love our customers!"


Shawnte H.
Aug 2020
5.0
Yes, I recommend this pro
$600
Absolutely fantastic! Brooke Collins, the trainer, was very patient, very kind, has a lot of experience, and I felt my dog was comfortable and learned a lot from her. I would recommend this to anybody who needs invisible fence.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thanks so much Shawnte!"


Jared H.
Aug 2020
5.0
Yes, I recommend this pro
Things went pretty well with Invisible Fence. They were professional and were able to get me scheduled quickly. Brooke was the trainer who came out to train my dogs with the new fence. She came out the same day they installed the fence. She actually pulled in as the installation guy was finishing up so there was no lag time in beginning to get my dogs accumulated. Brooke was great with my dogs, friendly, and knowledgeable. There is always some hesitation with introducing your pets to something new like this, but Brooke made me feel confident that this was going to be a good fit for my family, I had one minor issue with the installation where 2 spots where the wire met the bed were too shallow. I called and they were out the next morning and fixed it. You expect minor thing like that are going to happen, but how the company responds and makes it right speaks volumes to the quality of service. Overall they did an excellent job and I would recommend their services to anyone considering this type of fence.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Sharon D.
Aug 2020
5.0
Yes, I recommend this pro
The whole experience was terrific! Everyone was professional and kind. Brooke was an awesome trainer. And it works like a charm for my dog❤️
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Victoria K.
Aug 2020
5.0
Yes, I recommend this pro
$2,000
Brooke was great with our dog & explained everything clearly. She answered all our questions & made us feel confident in the fence.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Kate M.
Aug 2020
5.0
Yes, I recommend this pro
Went very well. Brooke was kind, compassionate, informative, and prompt. Would highly recommend
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Holly M.
Aug 2020
5.0
Yes, I recommend this pro
$400
Very well, thank you
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Kim V.
Aug 2020
5.0
Yes, I recommend this pro
$800
I was very happy with the services provided.
Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"Thank you so much [Member Name Removed]!"


Robert M.
May 2017
5.0
Yes, I recommend this pro
$1,500
They did well. They arrived on time. They completed the job quickly and professionally . The price quote was reflective of the actual quote. We also used the financing options, 6 months same as cash, which was helpful for such a large expense. My dog was trained on the invisible fence however, we still had an introduction training to make sure that it was okay. The training introduction worked out well. Again, the staff was very professional and timely. They treated my family and dog with respect. I would recommend them to friends and family.

Kris I.
May 2017
5.0
Yes, I recommend this pro
$3,500
Everything turned out fabulous and they exceeded my expectations.

James K.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Stephen B.
May 2016
5.0
Yes, I recommend this pro
$1,300
unknown

Dena C.
May 2016
5.0
Yes, I recommend this pro
$1,500
unknown

Evelyn D.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Cathy C.
Mar 2016
1.0
$3,561
Our entire experience was a nightmare.  We discourage anybody from working with this company.
They initially only told us about their doorman pet door.  They tried to install a different one of these HUGE doors 3 times but they all had a gap around the door edges which easily let outside air inside.  Then they told us about their extreme weather door which came in a size to fit our small dogs.  Since this dog door was smaller, they put a panel around it which made it difficult to use the door handle and they used huge ugly machine screws.  They tried to pressure us into thinking the door looked fine.
When I contacted the corporate office 12/19/15 to complain, I was told someone would call me within 48 hours.  When nobody did by 1/4/16, I called back and spoke with the person in charge of customer service.  She said she didn't call me because she was on vacation.  She was very short and cold.  She said she would call me back by the end of the day.  I have never heard back from her.  I guess she called the North Olmsted office because we were told they would replace the door which they took their time doing.  They left us with a door not as nice as the original door we had.
Our assigned trainer was cold, robotic, and not friendly.  She gave me a dirty look when I misunderstood her verbal instructions.  We were not given helpful training information in writing so we could remember everything she said when she left.  She tried to make one of my dogs wear a collar that was too tight even though I found out she knew there was a newer collar that would fit him perfect.  One scheduled training morning when it was cold, I asked her if there was another trainer that might be able to come later in the day when it was warmer.  The guy who called me was rude as he exclaimed how they often have to drive an hour because they cover 5 counties.  
It was hard to watch the trainer set the dogs up to be violently shocked so they could learn to avoid the invisible fence.  She called it tough love.  The first time I used the collars and fence, after training was  completed, one of my dogs was shocked and got stuck.  I pulled him back right away, but the vision of his confused face shaking from being shocked is stuck in my mind.  We haven't used the invisible fence since then.  We are getting quotes for a regular fence which we highly recommend to anybody considering their options.  We feel we wasted thousands of dollars for a bad experience.


Response from INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES

"[Member Name Removed], I am extremely saddened that we weren’t able to meet and even exceed your expectations. It is my goal, and the goal of our entire team, to provide customers with the highest quality products and solution as well as exceptional customer service. I know we have had several attempts to resolve your concerns including replacing your door, however the door company reported to us that you were satisfied with both the door and new pet door. We value you as a customer and our team would still like the opportunity to improve your Invisible Fence® Brand experience. Please feel free to contact me directly. Meanwhile, I will email you a copy of the revised paid invoice for your records. All the best, Laura Henry President"


Charlie W.
May 2015
5.0
Yes, I recommend this pro
$2,600
unknown

VICTOR H.
Apr 2015
5.0
Yes, I recommend this pro
$1,200
Overall it was a good experience. They have this down to a science in terms of process, installation, training, etc. Our dog is adapting well to the new fence and we're happy we did it.
Pros: Our dog can run in my family's yard, which also has an Invisible Fence. That made it great as we dog-sit each other's pets quite often. Reliable, reputable company. The consultant and trainer were friendly, courteous, punctual and confident, which we appreciated. Good service so far!
Cons: The price. They don't price based on how many square feet the fence will be. Anything under 1/2 acre (I think) has a set price. For our 1/4 acre lot, it was pretty pricey. My family has a 1/2 acre lot and they paid the same amount...

Julie C.
Dec 2014
5.0
Yes, I recommend this pro
$1,200
unknown

Susan C.
Oct 2014
5.0
Yes, I recommend this pro
$2,200
They did a great job.   It was quick and well done.

Shawn P.
Jul 2014
5.0
Yes, I recommend this pro
$2,800
It was fabulous.

Brian N.
Jun 2014
4.0
Yes, I recommend this pro
$1,000
Very well! It went pretty well. We were happy. They have good service.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES is currently rated 4.8 overall out of 5.
INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES accepts the following forms of payment: CreditCard
Yes, INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES offers free project estimates.
No, INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES does not offer eco-friendly accreditations.
No, INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES does not offer a senior discount.
No, INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES does not offer emergency services.
No, INVISIBLE FENCE OF WEST CUYAHOGA & LORAIN COUNTIES does not offer warranties.

Contact Information

23672 LORAIN RD, North Olmsted, OH 44070

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