About us
Hi! I am Bill Brown, owner of Paramount Services. Paramount believes in delivering services with only the highest regards to health, safety, comfort, reliability, quality, and customer service. (In fact, a poster that states this is on the wall in our training room.) We provide plumbing, heating, cooling, drain cleaning, and duct cleaning services to homeowners in Columbus, OH and surrounding areas. We are located in New Albany. We have won many awards, have been blessed to have worked for over 10,000 customers, and we have the awesome team of coworkers who are ready to serve you. Read our reviews on Google, and if you need help - reach out to us.
Business highlights
Services we offer
Air Conditioning Repair, Maintenance, Replacement, Heat Pump Repair, Maintenance, Replacement, Heating Repair, Maintenance, Replacement, Indoor Air Quality
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 2% | ||
| 2% | ||
| 4% |
Filter reviews by service
"Dear Larry, Thank you for taking the time to share your feedback with us. We truly value your input and are committed to addressing your concerns. We apologize for any dissatisfaction you may have experienced regarding the recent service on your furnace. Our aim is to provide fair and competitive pricing for our services, and we understand that transparency in pricing is essential. The cost breakdown you mentioned does raise a valid point, and we appreciate your concern. In situations like these, labor charges can sometimes appear disproportionately high when compared to the cost of parts. We would like to explain the breakdown of the charges to provide some clarity: Labor: Our technicians are highly skilled professionals who undergo extensive training and carry years of experience. The labor charge includes not only the time spent physically replacing the motor and capacitor but also the expertise required for diagnostics, troubleshooting, and ensuring the furnace functions optimally. Additionally, it encompasses insurance, overhead costs, and the general costs associated with running our service. Parts: We procure high-quality parts to ensure the longevity and efficiency of your furnace. While the cost of the replacement motor may seem lower, it is important to consider that we offer a warranty on parts and labor, which includes any future service if necessary. We understand that the perception of value is essential to our customers, and we continuously review our pricing structure to ensure it aligns with industry standards. We appreciate your feedback and will use it to evaluate our pricing practices and ensure that our customers are receiving the best value for their investment. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are committed to your satisfaction and would welcome the opportunity to discuss your experience in more detail. Thank you for choosing us for your furnace service, and we hope to have the opportunity to serve you better in the future. Sincerely, Bill Brown Owner, Paramount Heating & Air"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
7788 Central College Rd, Unit C, New Albany, OH 43054
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | 8:00 AM - 12:00 PM |
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