Ever-Clean Gutter System of Ohio LLC

Everything was good until it started raining and the rain just poured over top of gutters....I called Herb (owner) and he told me that I didn't purchased the guards that was guaranteed. Also he said that everything on the gutters would rout. Difentlty mislead on type of guards...the contact stated guaranteed not to clog.....the guards kinda looks like chicken wire.

Crew arrived on time and started work. They were quick and appeared to be very experienced with hanging gutters. The plan included changing some of the downspouts to give the home a better appearance. This appears to have worked well so far. Pricing was inline with other bids we received for the same work. Even in very heavy rain the gutters do not overflow, it will take some time before we can determine if the "ever clean" is as advertised.

Very well.

Had Ever-Clean out for bid and worked with Daryl from Ever-Clean. Daryl carefully examined our replacement needs and demonstrated the product and install. I had done a good deal of research prior to calling them and it's a great product because given the height of my roof, I don't ever want to clean my gutters again! The install occurred about 4 weeks after signing the contract and took the crew a single day. We had a massive rainstorm in Clermont county the next night so naturally I stood outside in a heavy thunderstorm to monitor the new gutters. They had NO problem with the deluge of rain and they look great on the house. I will be using Ever-Clean to replace the remaining lower gutters and front of my home next Spring. It's a great system and a good company.

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Perfect! They showed up on time, cleaned up their mess, and the new gutters look great. They ran into an issue with a short piece of soffit board, but got it resolved right away. They even painted it for me! They were really good at what they did.

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Both the official measurement appointment and the installation were at the times promised. The installers cleaned up pretty well when the job was finished. Everyone, either on the phone or in person, was very friendly and accommodating.

Mike & Gregg arrived @ 9:00am they were very pleasant & professional.

very good. they showed up on time and removed all material. house was 62yrs old with the original gutters.

I am a satisfied customer.  Along the way there was a couple of issues that were addressed and remedied.  I would recommend using Herb and Ever-Clean. 

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they have great service. were very easy to deal with. worked around my schedule great. they knew what needed to be done and gave honest answers and suggestions to help me make an informed decision. they came and did the install while i was at work and did exactly what i asked. it looks great and i don't have to clean the gutters anymore!!

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Herb said if I have the Gutters put on. I would cure my water problems. He was right.

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1) I was looking to find a gutter replacement for our 30 year old, Anderson TWP, two-story home that would eliminate the need for me to have to climb very high extension ladders (our house has a full walkout basement so nearly three stories) to periodically clean gutters and downspouts to prevent overflows.  I am 65 and getting far too old to do this kind of thing.  We set up an appointment with the secretary and Herb Doolan, the owner, came to our house the next day.  Herb is a pleasant fellow and after some general discussion of his experience in gutters and foundation drainage systems, he finally got in to some specifics about the ever-clean gutter system.
  
2) The ever clean system  is a "Patented Clog-Free, Self- Cleaning Gutter System" as the sales brochure states.  It is a two piece gutter that prevents debris from entering the gutters, so cleaning is not required.  We were impressed with the design and after Herb walked around the house, measured and explained that his gutter system would be much nicer looking from the street compared to our original open-trough gutters, we signed a contract and paid an initial $200 dollar payment.  Our house is a simple cable roof with straight runs of gutter across the front and back of house and garage with only four straight downspouts.  No valleys, hips, cables or offsets, etc.  Herb indicated it would be 30--60 days until he could get the gutters installed( this was on April 9, 2014).  That seemed a bit long, but he explained they were "backed -Up" with work.  The gutters were installed on May 23, 2014, or about six weeks from the date of the contract.  We did make a call after about a month of signing the contract to inquire where stood as far as his schedule and were told the next week but that did not happen.  The installation crew consisted of two men and truck and they went about there work with professionalism and were essentially done in about 4 hours, and moved on to another job in KY that afternoon.  At the end of the installation the head installer said he wanted to show me something pointing to the garage gutter.  He said they had to drop there gutter down several inches in order to clear the bottom edge of the metal drip strip and that they could not install the top of the new gutters higher on the facia board and  immediately below the shingle overhang as I was told.  This was on the entire house, not just the garage. He explained that the roofers had improperly installed a self-sticking ice dam protective membrane on top of the metal drip edge such that he could not lift the the drip edge without damaging the roof.  I was a little taken back after looking at new gutters across the front and back of the house as it is very noticeable and they definitely were not nice looking compared to the advertising brochures and looked worse than the original gutters because all the drip edge  was now exposed with seams,and cutout notches where the original gutter spikes had been.  On the original gutters, the drip edge had overlapped into the old open trough gutters such that there was very little gap between the top back edge of the old gutters and top of the facia board below where the shingles overhang.  I should point out that our roof was completely replaced with less than a year ago in August 2013 by Feazel roofing. The roof replacement had a building permit issued by Hamilton County.  The inspector came during the day of roof replacement and I eventually received a certificate of the roof inspection certified by Hamilton county and accepted by my Home Owner insurance company, USAA.  I called Ever-clean  a week or so after the installation and asked if Herb could drop by to look at the finished job and for me to express my dissatisfaction in the overall appearance of the new gutters and to see if any thing could be done to make the drip edge look cleaner, especially on the front of the house.  Another reason was to ask about a basement water leak I had the week after his gutters were installed following a heavy downpour.  As far as the leak is concerned, we determined it was probably from a broken or leaking underground drain PVC pipe and hot related to the gutter install that will require a separate repair.  Herb explained again, that there was nothing he could do about the drip edge issue, because the roofers had placed the stick down ice guard membrane on top of the nailed in drip edge on the roof eaves instead of under the metal drip edge.  He mentioned something about possibly placing some kind of metal flashing to cover up the seams, but he did not offer to do that, merely suggested that I could do that or I assume hire someone to do that.  REALLY?  I explained once again, that the roof had been installed, inspected and received a certificate of inspection. Herb was not aware that building permits were now required in Ohio for roof replacements.  He said Ky had no such code.  I noted that Ky codes and Ohio codes don't always align and KY has lax code requirements compared to Ohio as far as roof repairs,replacements, etc.  I did more research on my own and found that the National Roofing contractors Association (NRCA) and the International Residential Code (IRC 2012) for one and two story residences recommends and requires the installation of Drip edge and Ice dam membrane on homes for northern states, including Ohio.  I also researched the construction drawings for installation of new roofing and all the drawings clearly show that the metal drip edge is nailed down first to the bare roof sheathing and then the self sticking ice membrane is rolled parallel and along the bottom of the roof eave over the top of the drip edge and up the roof sheathing for about 24 inches for steep pitched roofs and about 36 inchs for flatter pitched roofs. So what I can tell, my roof, including new metal drip edge and ice dam membrane was indeed installed correctly, and IAW current code.  Why would one argue that somehow the ice guard membrane should be installed first and then the metal drip edged nailed through it, creating and uneven surface.  According to the construction drawings, the metal drip edge must be nailed direct to the flat surface of the wood roofing sheathing.  In my experience, building trades are usually quick to point fingers at other trades when things go wrong or won't fit, etc, but this is not valid and does not apply in this situation.  
3)  The Ever -clean gutter, while a good design to keep the gutters clean, does not seem to be compatible with the drip edge and ice dam membrane that are code requirements for roof replacements in our area.  The closed top system allows water but prevents or restricts leaves, etc.,  to enter the gutter, but the shape/geometry of the closed upper section of the gutter does not accommodate the roof metal drip edge nailed along the roof eave and that typically overlaps and rests along the inside back of open trough gutters. The drip edge is typically not visible when looking at the open trough gutters because most if not all the of the drip strip is against the back inside edge of the gutter and is mostly concealed by the front edge of the gutter.  Regardless if you believe they are good, bad or not needed, the metal drip edge and ice dam membrane are now code requirements as noted earlier.  They are not simply an optional thing to install or not install and stay within current code.
4)  In summary, the exposed drip edge does not affect the functioning of the new ever-clean gutters but  it is noticeable from the street and detracts from the overall appearance of the gutter and eave line. I would recommend anyone considering this gutter system, verify ahead of time that the gutters can be installed and  will look nice without showing the uneven and jagged edge of the drip edge before committing to the installation.  I know, gutters are just gutters, b

He came out to measure the house. The gutters came with built in caps on the top so leaves cannot get stuck. They completed the installation in one day. They were great to work with.

All went well, on time, good job installing. Problem is we now have leaks into my house that I did not have before. I now have to spend more time cleaning my roof at the gutter than I ever did before to keep the water from building up behind the gutter. This winters ice has worsened the problem, Ice is hanging everywhere and the leaks again are a problem. We have had them out once last year to fix the problem but the leaks still remain. We will probably wind up taking the caps off this summer in certain areas or replace the system entirely. There is nothing wrong with the company, its the product and how it obviously reacts in certain installations.

He was fast, efficient, and friendly. He came out and explained to us all about the gutter and how it was made and how it's compared with other gutters. A tree fell and hit the corner after a storm and they were out the nest day to fix it. Their price was good and the gutters are clean even after two years.

Called for estimate- Ever Clean came out within 2 days and issued estimate at end of meeting. I accepted estimate within 30 days and was told my job would be worked in within the next 60 days and I would be given a 48 hour notice . It went exactly like that. The installers were thorough, professional and really good at their jobs. They left my property immaculate. Very happy with how they look - can't wait for rain.