The crew was punctual every day.  They protected bushes, etc. and combed the areas several times for nails and debris every day when they were finished for the day.  The workmanship was stellar; the crew was polite and hard-working.
A foreman checked the work when it was completed.  I believe there were 2 checks.
The GAF people also checked the roof after a couple of months to insure that all was done correctly.

We are new to this area and had a very bad experience with a recommended roofer. Our house was being damaged terribly by a late and incorrect roof installation with the worst yet to come so that by January, 2012, we had to find a new roofer. Runyon helped us out of very difficult situation. It was costly but worth it to have them do the work. Newcomers to this area should seek out roofers from large, reputable companies and visit their establishment beforehand. We were relying on our real estate person's recommendations when we ended up with the wrong roofer and lots of trouble.

We were very pleased with the work that was done.

It went great, they called to let me know when they would start, and if it was a good time. The crew kept me informed step by step even kept working in the rain..Even after the Store in July they came out and made sure everything was ok. 

The roof looks great. The work was done promptly. They gave the best price out of all estimates received and gave me more for the money. They replaced the drip edge and were knowledgable in incorporating.  They did a very good job for the price.

The work was great, but the cost was a little high.

They were on time, fixed things they broke (the roof decking was rotted and a roofer stepped through to our dining room, but they had someone come repair our ceilings. Roof looks nice, but belatedly, we had estimates about half the price for the same work.

I chose not to use Runyon Roofing as their price estimate was about twice the rate of the fair market price of comparable roofing companies in the area on Angie's list.  While I have no doubt that they would do a satisfactory job, I could not afford to go with a project at twice the rate. However I do appreciate the time and professionalism displayed by all the associates.

They were just fabulous. They were punctual and their work ethic was outstanding. The quality of their work was excellent. They were very careful with the stuff that came off the roof. We have a 30 year guarantee. They get A's all the way through.

We have a tudor style home with a steep, difficult roof - lots of angles and valleys.  We had begun to get leaks and knew we needed a replacement.  We had several roofers decline to bid on the job and others who didn't show up for appointments.  Two different roofers  recommended that we try Runyon.  We worked with Rick McIntire and are very pleased with their service and the results.  Runyon was not the least expensive company but we decided that we wanted the job done right and are very happy.  Last summer was so awful with rain delays that though we signed the contract in June, they were not able to actually start work until October!  Waiting was fine because if we had a leak issue arise, their repair team was out very promptly and did whatever repairs were needed to keep us going until the roof work could start.  The work crew, led by Victor, were great - they were timely and courteous and never left a mess.  I had lived through a prior roof tear-off and expected a huge mess but it did not happen this time.  Norm, the job supervisor, checked in regularly and always checked in with us about any questions.  Any extra work needed, like replacing damaged roof decking, was discussed and approved in advance. 

Most impressive was the quality of their work - they took their time and made sure everything was well done.  My husband who is an engineer and a bit of perfectionist, commented on their attention to detail. In short, they did a big, complicated job over several weeks with a minimum of disruption. They also did not let little details slip through the cracks.   Several weeks after the job was done, Rick visited and walked through with us everything that had been done to make sure we were satisfied.  We had a couple adjustments to suggest based on our experience with leaves and snow build-up - those adjustments were quickly completed. On one skylight the screen was damaged and they said they would order a new one - I never had to call them about it - they called me when  it was available and Norm delivered it.  This was a major expense for us but we now feel we have a roof we can be confident of for many years to come.

From the time the representative arrived to give us an estimate, until the final examination of the completed project, everything was excellent. The crew was polite, never left a mess, always cleaned up their own materials at the end of each work day, and it was about one week to complete the entire job. We were and are still completely satisfied with the job they did for us. No, they are not the cheapest roofers in town, but we have always believed that you usually get what you pay for. We did not want to skimp on something as crucial as the roof on our home. We are 100% satisfied with having chosen Runyon for our roofing needs, and would absolutely call them again, and recommend them to others.

The shingles were $26,000 but I needed additional work done.  Tearing off the old roof was extra, replacing the gutters was extra, and fixing the rafters was extra; everything was an extra cost.  I liked them and I thought that Greg did a wonderful job.  He was probably the most thorough about looking at the roof, but the price was just too high.

 They started on time and got the job done in one day.  After the tear off they put on the ice guard and replace some OSB boards. They used nails to attach the shingles.  When finished they did a excellent job cleaning up.  After the working crew finished their supervisor came back to check their work.  After about a week or two a man came from GAF (the material used) to see that the work was done properly.  This person checks the work before before a warranty is issued.  I said Runyon has the reputation of being the best roofer in Mentor Ohio. He said they are the best in Ohio.

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What I disliked was that I felt like I needed to pay attention to what they were doing and not doing. They did not explain things to me very well. The owner was very responsive and helpful but the job supervisor was not as helpful. I will use them again in the future.

I just called them for the first time to do a winter inspection. It was the first time I have needed any service since the roof was installed about 20 years ago ande I really didn't need service I just wanted to have it checked out, have some moss removed and align the gutters. They did every thing right, from the copper flashings to impeccable cleanup. 20 years ago they did not do thier own gurrer instalation. I have no idea if they do now.

The project took July and August. It was a pretty extensive project. They did a great job. They were very polite all the way from the salesman down to the workers. They did a nice job of cleaning up at the end of every day. They didn't leave a big mess considering the amount of work they did. I would highly recommend them. I did have some cheaper quotes so they were not the cheapest.

Initially a sub-contractor was used (first time this sub was used by Runyon) . The quality of the work was very sub-standard. I contacted Clyde Runyon, he agreed that the work was not up to normal standards. The sub was removed from the job and Runyon's employees were brought in to correct the problems (replacing 1/2 - 3/4 of the siding previosly installed). The job eventually was completed. New gutters were installed. The original job was scheduled to take 5-7 working days, but eventually took over 20 working days.   All of the additional work was done at NO cost to me. Clyde Runyon & his employees made every effort to work with me in an effort to provide a competed job that met normal standards.

Although there was a lot of frustration involved, Clyde Runyon always worked with me.

The above date is approximate.
The project went well. There were no problems.

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Estimate for 2 layer tear-off, 4 valleys, large chimney.  They were very professional, responsive and seemed like a very high quality company but the bid was just too much compared to several other roofing companies.  In fact they were probably the most responsive out of all companies we contacted.  They would have been 1st choice if not for price.

We did that to alleviate a very severe icicle problem that we have every winter.   We had that done a couple of years ago. This past winter we still had icicles so we got somebody out to take a look at the issue. I told them I wanted this taken care of as it is still an issue. I rent half of the property and I obviously don't want icicles coming down and hurting anybody at the back of the house. We don't have any awning or entry way at the back doors of the house. They came and looked at it and decided that they would check it out and they found a couple of things.  They added some new insulation and they didn't charge me for that which was good. They added new insulation in the roof to improve the insulation in the attic and while they were out there they found that the ridge which was a part of the roof was crushed. They offered me a quote to replace that as that will provide more ventilation. While they were inside the roof they blocked off a gable vent in one part of the house. The gable vent was competing for ventilation. They said the ventilation was not going up through the roof and through the ridge because the gable vent was coming in and providing competition for the ventilation which did make sense. They found half the ridge vent crushed so they gave me a quote on replacing that and they came and replaced that. I was very pleased with the work that was done. We have to wait and see till next winter to see if the icicles are any better with the new ridge vent and improved ventilation. I also had them come out and give me a quote on my chimney because my chimney is deteriorating and I needed to get it looked at and get a quote for it to be either repaired or replaced. They were the most competitive and most thorough of the three or four quotes that I got. These guys I was more familiar with. I would probably end up going with them for the chimney work when I do get it done. It was most comprehensive. They would take it down to the roof line, put the ice guards at the roof line, and redo the border between the roof and the chimney, the crick around the outside of the back and rebuild the chimney back. The price was very reasonable for that.

see above

unknown

Excellent job! We were impressed with how well we were treated by the company personnel from beginning to end and were happy to discover that the solution they offered to excessive ice cycles and snow build-up over our back door actually worked.