Bob was referred to us by another appliance repair provider because he was booked up and said Bob was a service provider he trusted. Bob came over and was very friendly and professional. He knows his business well too. Very knowledgable. He diagnosed our issue as a bad motor in our dryer and was able to get the part and came back and installed it for us same day.
Description of Work: Dryer Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
Milton B.
08/2014
5.0
appliance repair
+ -1 more
Bob Collins, the washer repairman, was on time, very pleasant and professional. Only complaint-a bit pricey.
Description of Work: Replaced broken part in washing machine.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Kris K.
08/2014
5.0
appliance repair
+ -1 more
Previously described. It could not have gone better!
Description of Work: We called Precision Appliance Repair to fix our Samsung Dryer timer. Bob asked several questions to help qualify the problem. He said it most likely was related to the computer controls located in the control panel and it could be a substantial repair, if the parts would be available. He suggested unplugging the dryer and plugging back in to reset the system as that might do the trick. AND IT DID! We couldn't have been happier and called him back to tell him so. He has won us over. When we have any appliance issues in the future, they have our business. It's no wonder they have such a high score on Angie's List. That's why we called them to begin with.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kent K.
08/2014
5.0
small appliance repair, appliance repair
+ 0 more
Called Bob on Friday. He stated he would be out at 10:00 AM on Monday. At 9:55 AM there is a knock on my door and it is Bob. Showed Bob the problem, which was water not dispensing out the door. He removed part of the door and found the problem. The best thing of all was that he said he had the part on the truck. I'm never that lucky. Anyways. the part was installed and the dispenser works perfectly. FYI: Bob is a gentleman and knows his stuff. You can't go wrong when you have Bob make your repairs.
Description of Work: Replaced part for water dispenser on a Kitchen Aid side by side refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kent K.
08/2014
5.0
appliance repair
+ -1 more
Bob arrived on time. He is very personable. Showed him the Garland stove. He removed the griddle to have it sandblasted. A few days later he returned with a perfect, clean griddle and reinstalled it in the stove and it works perfectly. I have utilized Bob's talents twice. Both times with excellent results. You can't beat this guy.
Description of Work: Removed the griddle on a commercial Garland stove, had it sand blasted back to original condition and returned back to the stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Katie B.
07/2014
5.0
appliance repair
+ -1 more
Arrived about 10 mins early. Very nice! Explains everything thoroughly. Quick to repair! Would recommend over any other company! Total cost was the cost for bigger companies to come just look at my dishwasher!
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Marisa T.
06/2014
5.0
dryer vent cleaning
+ -1 more
Was very informative in explaining everything.
Description of Work: Cleaned out dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Lisa G.
06/2014
5.0
small appliance repair, appliance repair
+ 0 more
I called Bob to have him look at a Samsung fridge/freezer, an Electrolux washer/dryer pair, & a Frigidaire fridge/freezer. The Samsung is beyond hope - the computer crashed & he was very honest in saying even if he could locate the part, he would not put it in - it just isn't worth it. He completely checked & cleaned my washer/dryer set for me, & looked at the Frigidaire ... all for less than $100. He was here not quite 2 hrs. I called him again to look at another fridge that just crapped out, he was out the next morning, found a short in the compressor (again, not worth repairing) & refused to take money for the trip out. It's very refreshing to find such an honest, professional, amiable, & punctual person - I will absolutely call him again & refer him to others!
Description of Work: Appliance exam, cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
KennethS. C.
06/2014
5.0
appliance repair
+ -1 more
Bob didn't have parts on his vehicle for the Maytag I have but 2 days later he did...he was awesome...just as before!
Description of Work: Replaced a bearing housing in my dryer...I've used him before and have recommended Bob to others...all satisfied!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Steve S.
01/2014
5.0
appliance repair
+ -1 more
Went very well, he came diagnosed the problem immediately and maintained a professional demeanor as i had a temper tantrum on the phone talking to the worthless homeowners warrantee company that made excuses for not covering my dishwasher. Bob was excellent and recommended many options including a stop gap measure i elected to do on my own. I would definitely recommend him for future service.
Description of Work: Came to diagnose my dishwasher problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Christina P.
10/2013
5.0
appliance repair
+ -1 more
He ended up contacting the manufacturer and finding out what was available and got back to me with an estimate to repair. I ended up electing not to have the repairs done but he was fantastic. The service was very timely (I called on Monday and he was out the next morning).
Description of Work: He came out to look over my non-functional ice-maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Julie S.
10/2013
5.0
appliance repair
+ -1 more
Excellent. Fast, friendly and efficient service. Definitely would use again.
Description of Work: Repaired my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jennifer W.
08/2013
5.0
appliance repair
+ -1 more
He was very punctual - same day service. I called in the morning, said my son had a piano lesson until noon, I arrived home at 12:04 and he was at the house waiting! He diagnosed the fridge, replaced a relay, and had it up and running in 20 minutes.
Description of Work: He fixed my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
karen P.
08/2013
5.0
appliance repair, small appliance repair
+ 0 more
Bob is a first rate appliance repairman. He diagnosed the problems with our appliances right away, ordered the parts, and was able to get our dishwasher fixed, but we are still waiting on a part for our stove from Jenn-Air. We also had a broken handle on our dryer that we already had a new handle for, but couldn't figure out how to get the handle on. Bob replaced the handle on the dryer at no charge. Bob also had no problem coming out to fix our dishwasher even though the part for the stove was not in yet, and he will come back out to fix the stove once the part comes in, without charging us an additional service call. Do yourself a favor - if you need an appliance repairman, call Bob. You won't be disappointed.
Description of Work: Serviced dishwasher and stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KennethS. C.
08/2013
5.0
appliance repair
+ -1 more
Bob looked over the situation with my refrigerator, quickly trouble-shot the problem, verified it was working correctly and adjusted the settings...all is well!
Description of Work: Repaired a refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
James R.
07/2013
5.0
appliance repair
+ -1 more
Provider was there when he said he would and did a very good job. I have used this provider in the past and found him to be reliable,dependable and very reasonable.
Description of Work: Checked out my refrigerator which was running too often. He checked the temperatures in the various compartments and cleaned the cooling coils and surrounding areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
James R.
03/2013
5.0
appliance repair
+ -1 more
quick response, quickly identified the problem and fixed it. Charge was very reasonable.
Description of Work: Refrigerator froze up because heater timer failed. Provider was very responsive, on time and quickly fixed my problem. Total cost was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Karen T.
03/2013
5.0
appliance repair
+ -1 more
Bob's tenacity in finding a solution to our problem was outstanding! In addition, he is punctual and neat. He evaluated the system, found the problem, and worked for a few weeks to find a suitable replacement part. When the part came in and he tried to install it, it did not fit correctly. Bob took it home and reworked it to the needed specifications and it works better than ever.
Description of Work: Bob put a new motor in our Viking downdraft exhaust fan for our stove. Another repairman told us it was a discontinued item and it could not be fixed. That was true, but Bob found a similar part and reworked it so that our motor works better than ever. Much less expensive than buying a new downdraft and having the granite countertop recut! He is always a pleasure to work with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Connie M.
12/2012
5.0
appliance repair
+ -1 more
Excellent - Fast Service - Professional
Description of Work: Washer had error code and was not working. Replaced part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
allan B.
04/2012
5.0
appliance repair
+ -1 more
It went great. Bob kept me informed about the part he had to order to fix my fridge and he shopped around to several suppliers to save me money on the part. I will use him in the future for my appliance repair needs.
Description of Work: Outstanding service. Bob the owner did the work. He is professional and really knows his stuff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephen D.
04/2012
5.0
appliance repair
+ -1 more
We noticed food was freezing in the meat and vegetable bins in our refrigerator. We called Precision Appliance which we found on Angies List. Bob came out that day, exactly as he said he would. He was courteous, friendly, and professional in getting down to business. He quickly ascertained what the problem was and called the supplier for the part. It was going to take over the weekend to get the part. We told him of our need to leave for vacation and he had his supplier "next day" the part. Bob came back promptly the next morning and installed the part. He also checked out the entire fridge to make everything was in working order. we found Bob very knowledgable about this fridge and he answered any and all of our questions freely. We definitely will use Precision Appliance again when the need arises. We would grade the entire experience A+++.
Description of Work: We asked repairman to Troubleshoot refrigerator problem . (food was freezing in drawers) Part had to be ordered, the repairman (Bob) removed and replaced ventilator fan unit. Bob also checked out all other aspects of the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Douglas M.
12/2011
5.0
appliance repair
+ -1 more
Bob, the owner , showed up on time and was very professional. I definately will call him for any future repairs.
Description of Work: My refrigerator fan need replaced. Bob acquired a new fan and installed it the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Marty L.
11/2011
5.0
appliance repair
+ -1 more
I contacted Precision Appliance on a Monday and Bob (the owner) was at my house that Thursday. Bob identified the issue within a few minutes and the end result a new ice maker was needed. Bob indicated he did not have a replacement in stock and ordered a new ice maker that day. The ice maker arrived the next day and Bob came and installed the new ice maker. I was very impressed with Bob's flexibility to work with my schedule and the responsiveness of his service. In all it took less than a day to get the issue resolved. I would definitely use Precision Appliance in the future.
Description of Work: Ice marker replacement for a GE Profile side by side refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Mary K.
07/2011
5.0
appliance repair
+ -1 more
Excellent! Already told my story, but here it is again. There was ice forming in the bottom of my freezer. The repairman knew exactly what to look for and he had all the equipment to clear the iced clogged water drain. He even knew to add a small amount of bleach to the drain hole to prevent any mold from further clogging the drain. He was here for about two hours. He told me there were no defective parts, (what a relief), just a frozen shut water drain. He was good about telling me what he was doing and why, and he answered all of my questions clearly. He was pleasant, friendly, and had a very positive demeanor. Upon leaving, he told me his work is guaranteed and if there should be any more problems with the icing, he would come out and fix it. He is bonded and insured, a good thing to look for in a repair service. He left my kitchen clean and neat, which I greatly appreciated. He seems to have a very well organized, "please the customer" type of business, even taking calls from other customers on a tiny ear piece type phone while he worked. He has worked on his own for the last five years, having had many years experience in the appliance repair business prior to going it alone. Because we chatted a bit and because he paused for the two calls that came in, he charged me a bit less than he might have. I thought that was really considerate. His basic service call is a very reasonable $29.95, already printed in advance on each invoice. This is my first time using this company and I will certainly call them again when needed. This is a AAAA++++ BUSINESS! UPDATE: About two weeks after the repair, ice began forming again, so I called the business. Without hesitation, he was at my house the very next day, did a further repair at absolutely no charge, and assured me that that should take care of it. That was nearly four weeks ago and NO NEW ICE has formed! Again, this is an A#1 business!
Description of Work: There was ice forming in the bottom of my freezer. The repairman knew exactly what to look for and he had all the equipment to clear the iced clogged water drain. He even knew to add a small amount of bleach to the drain hole to prevent any mold from further clogging the drain. He was here for about two hours. He told me there were no defective parts, (what a relief), just a frozen shut water drain. He was good about telling me what he was doing and why, and he answered all of my questions clearly. He was pleasant, friendly, and had a very positive demeanor. Upon leaving, he told me his work is guaranteed and if there should be any more problems with the icing, he would come out and fix it. He is bonded and insured, a good thing to look for in a repair service. He left my kitchen clean and neat, which I greatly appreciated. He seems to have a very well organized, "please the customer" type of business, even taking calls from other customers on a tiny ear piece type phone while he worked. He has worked on his own for the last five years, having had many years experience in the appliance repair business prior to going it alone. Because we chatted a bit and because he paused for the two calls that came in, he charged me a bit less than he might have. I thought that was really considerate. His basic service call is a very reasonable $29.95, already printed in advance on each invoice. This is my first time using this company and I will certainly call them again when needed. This is a AAAA++++ BUSINESS! UPDATE: About two weeks after the repair, ice began forming again, so I called the business. Without hesitation, he was at my house the very next day, did a further repair at absolutely no charge, and assured me that that should take care of it. That was nearly four weeks ago and NO NEW ICE has formed! Again, this is an A#1 business!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
William S.
07/2011
5.0
appliance repair
+ -1 more
It was a great experience from start to finish. He was prompt, courteous and professional at all times. He did what he said he would do, arrived on time, came back when he had the part as he said.
Description of Work: Have a side by side refrigerator with in door ice/water. The water dispenser wasn't working. Called and left a message, he returned my call same day. We set up an appointment, he arrived at the time he stated. He diagnosed the problem within 10 minutes. He had to order the part which came in two days. He was back and had it fixed within 20 minutes. He charges $29.95 per service call (others wanted $75 just to come out). He was very knowledgable, pleasant and professional. He cleaned up after his work. Excellent service call!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Water Heaters
FAQ
Precision Appliance Repair LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 3:00 PM
Tuesday: 6:00 AM - 3:00 PM
Wednesday: 6:00 AM - 3:00 PM
Thursday: 6:00 AM - 3:00 PM
Friday: 6:00 AM - 3:00 PM
Saturday: Closed
Precision Appliance Repair LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa