Higham Construction

Overall everything went fine.

I contacted Bill to talk about an entry door project I needed done in a tight time frame. I had seen the reviews here and checked out his website, and figured this was a good person to start with. Turned out that I didn't need to speak to anyone else! Bill answered his own phone and spent 15 minutes talking doors with me -- very educational -- and we set up a time to meet at the house. We decided to supply our own doors, and he provided us with exact measurements and other details so that we were sure to get the right one. His two guys that showed up to do the actual work were real pros. Our project ended up throwing them a curveball or two, and they knocked it out of the park. Respectful, on time and very detail oriented. We plan on using Higham on other projects in the near future.

as above

Bill Higham came out to give an estimate and answered all questions on building the deck.   From the materials -wood, composite and even using vinyl railings, he educated us on each aspect and said what he recommended.   He also LISTENED to what was requested from stairs to a gate for the stairs.   He spent at least 1 1/2 hours on the initial visit.  He was very  knowledgeable about his products and put our minds at rest.   Immediately I  knew after he left, he was going to do the deck.  He emailed the cost of the deck and  I immediately signed on the dotted line to have him build my deck.  Living in a HOA area, he passed along the papers to the HOA for approval.   They approved and we set up a time for Bill  to come out.   Rain made a delay but that is understandable and he did notify us.  As a matter of fact, he came out a day early to drill for the post holes.   He found we had HARD soil and came back the next day with his employee,  to drill the post holes and had a city inspector come for approval.  Of course, it was approved.  He came on Monday at 8am with an employee.  They worked together as a team and I was stunned as to the progress,   The deck was up and he told me that the following day, his two employees would be there, at 8am and he would come later in the day.   On Tuesday, the employees came at 8 am.   Very efficiently they worked until the deck was done around 2:30.  They cleaned the whole area before the rain.    Bill came when the storm blew over and inspected my new lovely deck.  In four days time,  I had my new deck.   I heard of too many nightmares on people working in your home,  believe me, he is one great person (and his employees, too) and I would have him again to work on my home.  Thanks Bill.....

in a word it went perfectly. The Pergola system that I chose was an internet product that had no field support. Bill Higham of Higham construction took the ball and ran with it. He worked closely with the company to make sure that the measurements were exactly what he needed to make the project a success. Once the pergola was taken care of and ordered Bill and his crew were on time and incredibly professional. Bill's communication with me throughout the entire process was really refreshing. He would give me a recap of what they did and what the next day or two would entail. Everything went without a hitch and they completed my project perfectly and within a reasonable amount of time. They were a very professional bunch that cleaned up their work area after every session and they tried to be as unnoticeable as possible.

Higham Construction is a highly skilled professional craftsman that I would reccomend to anyone.

At first it went excellent, until the "product" installed started to turn white in some spots, within several days of completion. He did not seem to stand behind the product he installed. We had to contact the Timbertech manufacturer ourselves which in itself has been a problem. They will be coming out to try to clean it, however, I don't think this is a "cleaning" issue. Timbertech was unresponsive until we told them we would go to the media with this situation. What a shame that a company with a written guarantee does not stand behind it.

NO RESPONSE

We had worked with Bill last fall when he did a deck for us.  I was impressed with the work he did and even the people I hired to later stain the deck commented on several of the nice touches.  So we felt confident in hiring him to do the basement.  It was a largish build although fairly straight forward.  We had the section of the basement with the utilities walled off with a double door and created a large closet for storage and another under the stairs.  He also built storage shelving all along the utility room.  We didn't add any heating registers but he did wire for them in case we decide to add in the future.  He ran a few cable outlets and lighting running on a few switches.  As our basement is a decent height we had him drywall the ceiling as well.  Everything looks good.  We had him and/or the drywall people in and out of the house over the two weeks and everyone was very thoughtful. 
If I had anything left to do to the house I would use him again.

The project was extremely easy because Bill Higham did everything he promised and when promised.  Bill gave me a written extimate for the project telling me that it would take approximately 2 weeks to get the material.  After I accepted the contract it was almost exactly 2 weeks when Bill called and schedlued the installation date.  The project took 1 day and was completed as promised.  All old material was removed from our property.  Everything was left as if no one had been there except for the excellant work that was done on the deck.

We hired Billl to replace baseboard and put up crown molding on more than one occasion in our home.  We were so happy with his work, attitude and professionalism that we knew we would continue to use Bill.  We hired him to put up crown molding in my father's section of the house.  We purchased and painted the crown molding and then waited and waited to hear from Bill.  I contacted him several times by phone, and email and so did my husband and my father with no response.  I thought maybe we had done something to upset him or offend him and sent him a message asking if that was the case.  He finally repsonded and said that he had an illness in the family (I won't go into details) and other personal problems. That we did nothing wrong.  I was completely understanding.  He offered to do my father's crown molding for free and I said absolutely not.  I asked Bill to take care of the issues he was having and to stay in touch and let me know when he could be out to do the crown.  Aproximately two weeks passed and I did not hear from Bill so I emailed and no response, called no response.  After viewing him on Angie's list I noticed that he had a great review and the completion of a job in the same time frame that I was calling and emailing him and in the same time frame that he told me he was having issues at home.  I feel that Bill may have been deceitful because he had a much larger job to complete.  I called and left him yet another message stating the fact that I saw he was still in fact working and was soooooo disappointed to have been duped and treated in such a non-professional manner.  I told him that if I did not hear from him I would post a negative review on Angie's List, so here I am.  This is what Angie's List is for.  We thought we had a gem in Bill and was looking forward to having him do many more projects around our home.  We are now back to square one with painted crown molding laying on our garage floor as we are again looking for a contractor to put it up.

We are extremely pleased with the results.  Bill was friendly and easy to work with.  We changed our minds several times on one or two points right up until build time and Bill was always flexible.  Bill also suggested some additional work to our existing deck.  It was a minor cosmetic change, not pricey at all, and we're really happy that he did.  Lastly, Bill's price was competitive with or below all the other deck contractor's we contacted.

Very well even though he could not complete my project. See above.

Tremendous experience!! Provided numerous suggestions for the design of the deck including size, levels, access steps, lighting and railing options. Always on time as promised during several installation days. Outstanding quality of construction from start to finish including cleanup and removeal of debris. Very polite, courteous and professional (all employees). Did not try to "upsell" but provided great ideas for the depth of the deck that worked out perfectly. Bill Higham stands by his word and does what he says he will do. His final price was exactly what he quoted and any changes we asked for were verified immediately and in writing.

Everything was great. Bill was a pleasure to work with. He is easy to talk to and understand what he is saying. We were starting with a completely new deck design. Bill had the drawings I had made, and generated a computer image. He made sure to have an understanding of how I wanted the deck to look before getting started. Bill kept me updated every day via email, so I knew what had been done and what would follow. Bill is meticulous and conscientious, and when minor unexpected things came up, he made sure to let me know and took care of them. I am confident I have a solid deck that will last quite a long time. And it came out exactly how I had imagined it. I appreciate all of the time Bill took to talk with me, and keep me informed. And I feel even better that I know he will check back with me in the spring to make sure everything is working out as I had planned.

Bill Higham gets an A+++.  He is professional, courteous, respectful, has a very high degree of integrety and is always on time.  We had been waiting a long time to finally be able to replace a window and put a back door on the house and have a deck so we could enjoy our backyard wildlife habitat. We had 4 quotes. Price was not the deciding factor (we had lower and higher).  We chose Bill Higham because of his knowlege, willingness to be flexible and extremely courteous attitude and concern for detail. He just gave us a feeling of confidence.  We went into this with an idea of what we wanted, but no clue how to design a deck.  Bill did a wonderful job of making suggestions to make it the most use of space, but he never tried to talk us into anything.  He made his recommendations only.  He took our general plan, did a drawing and submitted a quote.  He worked with us as we made a few adjustments along the way.  It turned out we used some of his suggestions and are very glad we did. He knows his trade. When he showed up on the first day of the job EXACTLY on time I knew this was going to go well.  Contractors are notorious for keeping people waiting.  Bill also gets A+ for communication.  I always knew exactly where we were on the job and what was next.  The finished door and deck are a wonderful addition to our home and I am sure raised the value.  Everything is done with attention to detail and perfection.  And I still have my beautiful oak tree incorporated as part of my deck.

 Everything went well, he got the job done and passed the inspection. The porches look Great!

Great experience!  This was my first house after living in the city for 20 years.  Wasn't sure what to do or ask.  I got several quotes and Bill was my first.  His quote wasn't the lowest, but the quality of the work and the extras he did on the deck more than made up for the small difference in price.  Everything was on time and the work schedule was well communicated. 
We've gotten compliments on the deck already.  As this is a newer subdivision many people put in their decks when the house was being built and cut corners to save cash.  I'm glad I waited and did it right.

We are looking to do the basement next and I will definately use Bill again.

We are very happy with Bills work and will continue to use his services around the house.  We are planning a front porch in the spring and will hire him to do that.  Excellent person to deal with all the way around.

Bill and his crew of two got to the job about 8 a.m. They first dug the post holes and set six of them.  They had the wood delivered the day before so they just started they construction of the stairs and replacing the railing.  They finished in one day.  That evening I received an email from Bill asking how we liked the job.

Everything went very smoothly!! It took the  crew 2 days to build the deck and bill came out both days to check on the progress and move an exterior outlet above the new deck. Most of the time we were not home but the work progressed without any problems, they cleaned up and shut the gate and were very professional. I am extremely happy with the way the deck looks and the way it was built! i know we will enjoy this for years to come. We have had tons of compliments on the deck and it adds so much to the appearance of our back yard. I meant to write this months ago, sorry Bill. I work with contractors every day and know how badly a job can go. Hire this company, you will not be sorry!

I decided to contract a small deck with Highman construction after getting bids from 3 other companies.  I was impressed with the fact that Bill priced out the deck estimate on a per piece cost basis and not just a typical square footage total price as the other contractors used. This kept the price more within my liking.
During construction Bill not only explained what was happening, he used his vast experience to make decisions that greatly enhanced the quality and the esthetics of the deck. Several time he pointed out changes that would benefit me with the end product. The construction was smooth and timely. My wife and I are extremely  pleased and our neighbors are quite impressed.
I?ve spent 35 years in the engineering/construction field so I know quality work. Bill Highman was a pleasure to work with and I highly recommend him and his crew for any of the contracting work that they perform.

Excellent response to my call.    He made an appt to visit within 2 business days and we were impressed and grateful.  He visited, took measurements and made recommendations and pricing within 48 hours.   Have every confidence in his abilities.

A+++ Bill and his key man Chad are great to deal with,Bill did what he said he was going to do,showed up every day,even in close to 100 degree temps,and when I called him for some small things my wife and I wanted changed he took care of it right away.The deck Bill built is a thing of beauty.I will recomend Higham Construction to any and everyone.Next year I will have Higham Construction put up a fence in my backyard.

We initially got an estimate from Bill last year and were completely impressed.  When we decided to follow-through this year, we were pretty certain we would go with him.  Hands down, he is the best contractor we have worked with over the course of owning 4 homes. 

His attention to detail stands out as does his promptness and reliability.  He described all the options re materials and design, explainning the pros & cons of each; there was never any pressure to go with one thing or another.  He was very patient and responsive to all questions from start to finish.  He is a very focused and hard worker, clearly taking pride in his work.  He was there when he said he would be, worked non-stop to get the job done that day, and cleaned up so thorughly that you never would have known he was there--except we now have a great set of front steps that truly captures the "look" we were going for.

Without question, we would hire him again!

The job went very well.  I requested some time between the tear off of the old decking to regrade the area under the deck. Bill was very accommodating and waited until I was ready for him to finish the job.  He advised prior to the start of the job that you never know what you are going to find when you remove the decking.  We found support joist that didn't comply with current standards.  He removed and re-installed several joists and also added some, at a minimal cost.  We also found water damaged rotted wood under the patio doors.  He removed and replaced the damaged wood and took steps to stop further water damage.  He could have taken advantage of the unexpected problems that he encountered.  He did just the opposite by only charging for the additional material and labor.  We found him to be very fair and extremely easy to work with.  We did a lot of communication by e-mail and he was always quick to reply.