We contracted with Hansen Restoration & Remodeling to transform our two outdated bathrooms into modern, functional spaces, and we are delighted with the results. The Hansen's Team, Jim, Erin, Ben, Arron, and Sean, were a pleasure to work with. Their expertise and commitment to excellence were evident in their thorough and timely communication throughout the project, instilling confidence in the final results. Sean Kessler did a fantastic job remodeling both bathrooms. We are deeply grateful for the high-quality work and excellent service that gave us the results we expected. His unwavering commitment to this project, from start to finish, was not unnoticed and is highly appreciated. We are delighted with our remodel experience working with Hansen's and highly recommend Hansen Restoration & Remodeling for your home improvement projects.

If we could give Hansen 10 stars we would. We had a large variety of projects needing to be done, from small to very large. Each project was completed perfectly. Each member of the Hansen team presents with compassion, punctuality, expertise, joy and acute listening skills. We could not be happier and will use them again for sure. It is very unique to find contractors with such a wide skill set and commitment to the projects.

Hansen Restoration & Remodeling were a godsend after a previous contractor botched the renovation of our stairs bannister and handrails. Russ and Gary were great building our newell post from scratch. It’s absolutely gorgeous.

We attempted to get estimates from 3 other companies for our bathroom project. Hansen was the only one to respond promptly. They were very professional from beginning to end. Erin helped us design the perfect bathroom. Sean Kessler was the one to do the work and he did a fantastic job. He is trustworthy, wonderful to work with and his attention to detail sets him apart. We hope to use Hansen again in the future and will definitely request Sean!

I'm a kitchen & bath designer from another state, looking for someone to install a new kitchen and 3 new bathrooms in my recently purchased Ohio home. Based on photos and reviews, I contacted Hansen Restoration and left a voice mail, not sure I'd ever hear back from anyone, as happens with so many contractors. About a week or so later, I got a call from lovely Erin. What an absolute delight she is to talk to!!! Unfortunately, within the first few sentences, Erin said that I was just outside of her company's service area. Now you'd think that would be the end of our phone call, but no! Erin took the time to find the name of someone in my area whom she had heard good things about, and whose work she had seen first hand. She actually texted a family member of hers to get the contractor's contact information and stayed on the phone with me till she was able to pass that info along to me. In all Erin spent a good 20 minutes on the phone with me, even after she determined I was not a viable client. Erin was so nice, knowledgeable, and helpful, that it made me feel all the more sad to be outside Hansen's service area. As a professional kitchen & bath designer myself, who knows what details to look for, I can tell by the photos and the attention to detail in their work, that Hansen remodeling is the real deal, meticulous remodeler I've been looking for. Also, and most importantly, if this is the way they so kindly treat someone whose job they cannot take, I can only imagine the great care, attention, and service that they provide to their actual customers. I'm so sad to be outside of Hansen's service area, but if you are lucky enough to live within their radius, I highly recommend contacting them. I have no doubt that you will be treated with kindness and respect. Thanks so much for your time, Erin! I wish you were remodeling my home!

Excellent work and wonderful experience!

Perfectly!

Never gave me a price

I can’t praise this company enough! They transformed my family room from a dark dungeon to a light and airy room. They replaced old paneling with white bead board and whitewashed the fireplace, making the room look like new in an old house!

The roofers showed up at my home unannounced, and no date had been provided due to weather so therefore we were not able to contact our internet provider to remove the antenna and radio receiver prior to work being done. Although they completed the roof in 1 day and cleaned up the area, nothing was "put-back" around the house that was moved (covered patio furniture, landscaping lights, decorative rocks). Immediately we had no internet service and when the internet provider came out to "realign the antenna", as we felt the problem was, it was discovered by the internet provider the antenna and radio had been damaged beyond repair. the wires were ripped from the radio receiver and antenna and the antenna was actually TAPED with electrical tape where it had been broken. Picture were taken by the internet technician as well as video, as all trucks are equipped with video recorders. The video clearly shows the truck arriving and you can clearly see the tape on the antenna. We were then told that due to the significant damage, the radio and antenna would need to be replaced at our expense. We immediately called Hansen Restoration to notify them of the damage.At first Chris told us she would contact the roofers and had asked us to provide a quote as soon as possible. We were told it would be under $500. A few days later we received a call from Shaun accusing us, as the homeowners or the internet provider of purposely damaging the equipment "to up-sell us new equipment". This was an appalling accusation as we did not have internet issues until the day the roof was replaced. Our equipment was newer, as we have only been an internet customer for a 18 months prior to this incident. Our roof has a very steep grade, hence why we hired a company versus my husband and family replacing the roof. Why would we THEN go on the roof to damage equipment?!?!? I am grossly disappointed in how Hansen Restoration has handled this event and will never use them again, as blaming and lying is part of their business approach

They were helpful and professional. They offered advice that others were not able to provide.

I wrote a request for a quote. I received a call back and an appointment was set up for the owner Mr. Hanson to come out and look at the project. I received a call from Mr. Hanson the night before the appointment and he asked about the project. When he found that it was an unfinished garage he said they were to far away from me and they were to busy and he gave me the number for someone else. Moral of the story is unless you have a big expensive job don't bother these guys because they are way to loaded with work and they don't like to drive far from home.

The owner came to my house on time and was very professional. Was honest and in no way tried to steer me in the wrong direction simply to make money. Although I did not use their services.... when it comes time to do a larger project I am not capable of doing I will be calling them for another quote.

I am very satisfied with the work that Hansen Restoration has done in my house. The company has redone a bedroom, a bathroom and a living room for me. The work has been excellent. I have always been able to work with all the employees to achieve my end product. I will use their services again.

Each job was done separately but we weren’t in a hurry so it took about a month to complete everything. The wall extension is seamless after painting and the window changes were done so that I don’t have to paint the walls immediately and look like they were always there.

They were scheduled to come out first thing in the morning. My expectation was that it would be a job that would take at least 6 hours to complete and they would be there for most of the day. They arrived on time and to my amazement, they had the entire job completed and cleaned up in less than 2 hours. It was very impressive.

Well, I am not sure how to write this review??? First of all, I have never been called by a company and told they did not want my business! After a follow up call to Devin regarding restoration work that also was to include a siding and roofing of our house, he called me back and said he did not want my business. Said he was too busy this year, but did not even offer for Spring. He also referred me to another company. Their people were prompt, gave timely estimates, spent the time 3 times coming to our house and then exactly 37 days later said they did not want our business. Not very professional and poorly handled. We expected so much more from this company especially since they were recommended to us by a family friend. I even called back to ask that they explain what happened. Who does that?

I came home from work on 7/12 and noticed the issue. I used Angie's List for the first time and looked up a couple companies. I sent a message through Angie's List this evening and Sean called me back the same night. He came out on 7/13 to do the quote and then had someone doing the repair that evening. We were going on vacation in a couple days and needed the repair done before we left. I didn't go with Hansen based on pricing only. We had something in common in that we both live in homes built by the same builder. He also had existing shingles from previous repairs that matched what I needed. So it seemed like a good fit to use Hansen since they have done repairs on other homes from this same builder. Since we were going on vacation he worked with us on splitting up the cost of the service. That was helpful to us. So far the repair is holding up and you can't really see any differences in shingles.

They promptly returned my initial phone call & were out within a day to make the repairs. They were also a fraction of the cost of the two other roofing companies I called. Extremely pleased with their work, and would definitely hire again.

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They were very professional. They were honest and punctual with appointments. They were always willing to be as convenient for me...such as coming to my house instead of me having to drop things off to them. They kept me updated on any changes that were needed. They overall were just a great company to work with! Would highly recommend them and have!

What a great experience we had the Hansen Family. I love that they can do anything when it comes to your home.

The work was completed on time and the entire staff was extremely professional.

excellent..service was great.customer service was awesome.people skills were good also.

Went very well, and I'd call out the project manager Gary for his excellent professionalism throughout the process. From re engineering a new roof to the approvals to post job cleanup he did a great job keeping me up to date with the occasional text or phone call. While I probably could have done this job for a few grand less, Hansen's reputation was worth a small premium. I would use them again.