Patio Enclosures by Great Day Improvements, LLC

They were great to work with. They were thorough and the quality is first rate. They are a top notch company. I received three estimates for the work and they were the lowest of the estimates. They did everything they could to make sure the job turned out perfectly.

We worked with one technician who was very nice over the course of a month. The quality of the product is extremely high and they are very careful in their work. We are pleased with the service.

The quality of the actual enclosure is adequate but not spectacular and I do not think it was worth the money we paid.  We wanted a deck for the enclosure to set on.  Deck included steps, required railings.  While deck was being built we did not have a way to access the back yard for our three dogs, so we were anxious for the work to move along quickly once the deck work was begun.  We were told by the Patio Enclosure salesman that they did NOT contract out work.  Well, I fell for that line.
I will not detail the disaster that went with building the deck,  It took months, the work is sloppy, workmen left cigarettes butts all over the yard, never came when we expected them to.  None of the caps that go on the posts for the deck railing were glued down even though each cap came with a little tube of glue (Workmen snapped those up and took them home with them).  the screws for the deck planks are all different depths, some almost all the way through the plank.  I wanted wider steps, supervisor refused (by that time I just wanted a way to get out of our house I was do disgusted).  Patio Enclosure never contacted us to see how things were Patio going, we had to deal with the workmen ourselves.  Even when I called Patio Enclosure to complain, no one from the company every came out.  We were promised a final "walkthrough" to be sure we were satisfied with everything, no one from Patio Enclosures ever came. 

Sale, installation and final product were done exactly how we wanted them to be done.  Salesman, installers and stainer were all very professional and punctual.  For the price, you get your best bang for your buck with these windows.  Price is higher than most replacement windows, but the quality is superior to the real well known brands (i.e. Pella and Anderson). We were very happy with the result.

See above.

I really like the actual work crew that came to do work. They are not so friendly and helpful when you call for service in their office but otherwise, the work that was done and the crew that came out to do the work, they were fantastic.

Salesman arrived on time provided the estimate as requested in a professional manner.

the cost of the Have several windows that the heat mirror i curling up inside the window, an obvious defect in material.  Called the warranty department and was informed they would not honor the lifetime warranty of the Stanek Windows as stated when I purchased them.  Even on their website they claim the windows come with a lifetime material warranty and a fee for labor, which was never the case when it was Stanek Windows.  They will not even honor that part of the warranty and want the cost of the material as well as the labor to be paid.  What was once a wonderful local company since the 1950's this company has manged to destroy the reputation in a few months.  Just search the internet of numerous complaints of the same nature.  If this is the way they do business now there are other manufacturers better to deal with.

They will not honor Stanek Windows free service guarantee, yet they continue to use the Stanek name.   They have chosen to make the Stanek customers pay for something they basically paid for when they purchased their windows.  I paid more for Stanek windows because of the guarantee.  Now Great Day wants me to pay for a service call that I was told would be free when I bought the windows.  It feels like a rip off to me, and I think it is wrong.

Yes, I would hire this company for a future job.

They were exrremely professional in every way. Cleaned up and took the mess with them. Showed up when they said they would, etc. We would absolutely hire them for a future job.

I would absolutely hire them again for a future job.

They then merged with Great Day Improvements; we had them come out last year to put in a ventilation fan. I can’t say we had the best service. It is working now and hopefully we don’t have to call them back. We were displeased with them trying to get that unit working completely. It took more time for them coming out than we would have liked.

It was wonderful. They were very conscientious, thorough and professional.

Great Day Improvements (Patio Enclosures)
+ measured very well (i.e. within a 1/2 inch of the original window width)
+ manufactured as indicated during the original presentation and subsequent engineering measurement
+ installed including replacing ALL the interior components of the wall (i.e. 2/4s, insulation, window framing, etc.) that had been damaged by the leaking original window! 
The manufacture went according to plan just about to the very day estimated.  The install went VERY well, as a matter fact, it was
wonderful and the result ABSOLUTELY great!!  The installers were conscientious, professional and careful with current interior flooring
and the exterior finish and trim.
We now have a window that looks great and is guaranteed for as long as we own our home!  Hard to beat!!  Our new window was installed in about 3 days and looks fabulous!  THANKS Great Day Improvements (Patio Enclosures)!

It was a little expensive but it turned out quite good.

Project chronology:

4/30/12 Signed contract, made 30% down payment.
6/20/12 No word; called them, they said ?waiting for permits?
7/2/12 Demolition of old solarium began
7/6/12 Demolition completed
7/9/12 Prepped foundation for new concrete pad pour (rebar holes drilled in existing footers, insulation laid down, reinforcing wire
installed)
7/10/12 Hydronic heating tubing installed (by owner)
7/13/12 Building inspector okayed pad for pour
7/19/12 Poured new concrete pad (in a downpour)
7/27/12 Ground pad with concrete grinder to remove soft
spots due to diluted concrete (at my insistence)
8/6/12 Started sunroom installation
8/10/12 Completed mechanical work
8/21/12 Electrical work completed
8/25/12 Corrected improper width measurement
8/29/12 Fixed leaks in roof

Comments on demo and concrete pad installation:
Great Day Improvements (GDI) did not grout in the rebar that was used to tie the old footer to the new pad. I had to do that myself.
The old footer surface was left covered with gravel, which would have prevented a good bond with the new concrete.  I had to insist they clean it off before the pour.
Great Day used cheaper EPS foam insulation in floor instead of higher quality, denser XPS foam.
Poured concrete while raining despite bldg inspector?s comment ?rain predicted?; foreman?s response at the time was ?only need a 5
hour window?.  They missed their window in the middle of a drought. Afraid the surface will not hold up. Stopped concrete pour when rain started.  Had to wait so long, sent the mixer/truck home and later that day they had to go out and buy/hand mix 2-3 bags of concrete mix to finish the pour.
Even after cautioning their equipment operator not to drive heavy equipment over a buried water line, they did it anyway.  Dug it up to verify no damage done, buy why not avoid the hassle?
I did part of the demolition myself for fear they would damage my bifold door framing (interfaces sunroom with house).

Comments on sunroom construction:
At end of 2nd day (8/7), noted lots of vinyl and aluminum ?sawdust? on the ground in my back yard, which is where my 3 dogs go
to play.  Asked them what they would do about it and they said they would shop vac it up at the end of the project.  When it rained on the next two days, that was their excuse not to clean up the small debris, which sort of makes you think twice about walking barefoot in your back yard.  So far the dogs are okay?
Sunroom was built approximately ¾? wider (3/8? at each end) than it should have been, forcing GDI to install spacers and lots of caulk to correct their error.  It looks okay and so far, it seems to be holding up but over a minimum 10 year lifespan I have my doubts.
Leak appeared in roof at first rainstorm following completion.  GDI came out and fixed it in a timely manner ? again, using lots of caulk. 
Since onset of winter and snow, have noticed effects of poorly insulated ceiling and walls with poor thermal breaks:  ice dams in the sunroom gutter, and condensation on my new hardwood floor.  See attached photos.

GDI came out and installed insulation in the spaces between the windows this past spring (2013).  The guys doing the work admitted this should have been done during the initial install.

One year later...
I installed a woodburning stove in the corner of the sunroom in August of 2013.  The chimney exited through the eave of the room, not through the new enclosure roof, so if there were any leaks around it they would be my fault...I thought. (see photo)
Initially I did have some flashing leaks which I could see coming down the chimney from inside the room.  I also had some leaks appear in the new enclosure ceiling that were not there before, but I attributed them to the flashing leaks.  So I had a professional roofer from Dunrite Exteriors come out and redo the flashing and the leaks around the chimney stopped.  However, the leaks in the ceiling persisted.  I spent much of a day on the roof with a hose trying to get the ceiling leaks to appear by squirting water around the chimney, but could not.  Finally I took heed to something my wife said: "The new chimney changed the rain runoff pattern on the sunroom roof and something that didn't leak before has now reared its ugly head", or words to that effect.  Well, just below the chimney there's a splice in the sunroom flashing that goes up under the first (bottom) row of shingles.  There's a screw there holding the two pieces down to the sunroom roof, with plenty of caulk on it to prevent leakage.  But it looked to me like water could get to that screw under the flashing by entering from the side - so I removed it.  Lo and behold, there was a second, uncaulked hole next to the screw I'd removed, hidden by the flashing.  It looks like the installers put a screw there initially before the overlapping piece of flashing was installed, then realized they needed a screw to go through both pieces of overlapping flashing and removed the first screw without patching the hole!  So water was entering the overlap in the flashing, going into the second open hole, then finding its way down to the new ceiling of the sunroom.  I plan to caulk the extra hole tomorrow and expect it will solve the problem.  Just another example of GDI's poor workmanship.  See attached photos for details.

Roof has been leaking since patio build. ANGIE'S LIST had to get involved because we could not get PATIO ENCLOSURES to rectify the problem and would not return our calls.

Very good to excellent.

Their service and their products were good. I liked everything about them except, after we paid, they were totally unresponsive. They do whatever it takes to get the money but, after that their service isn't good. But, once the workers are on the job, they are very good.

They did a good job. I am pleased with their product. They are very thick windows.

Our Patio Enclosure is 30 years old this year!  One of the first and best home improvements we made to our home.  The sliding glass panel that we use most often had become difficult to slide and one ot the screen doors was in bad shape from; 2 Old English Sheepdogs, several cats and one really determined chipmunk.
Ed took care of each of the above issues, left us a few extra screws and a little bit of spray silicon for the other doors. 
Would I use Patio Enclosures again?  It's an "open and shut case"  Yes!  I would.

I cancelled the contract with Patio Enclousures.

The following spring (less than a year of it being installed) I noticed holes running across the width of the awning over the bay window, after many discussions and pictures that Patio Enclosure's took they decided it came from the awning when rolled up the material that hang rubbed on the ashpalt roof on the bay window causing the holes.They refused to take responsibilty and told me they can replace it for an additional cost of $500.  I feel it was the salesman who was at fault  for telling me the awning style & measurement of the window would work .They would not refund my money or offer to replace it only at another $500  cost to me.  Also, when they first came out to install the awnings they were the wrong color which they corrected but a pretty big mistake.

The process of the complaint took months, they would say they will call me back and would not, one person passed it off to another, to another, and to another.  Many messages left without returns.  The company now goes by "Great Day Improvements" even the Vice President of sales did not call me back when he said he would, and then refused any help either, claiming it was not their problem.

The job required a fair amount of custom carpentry to fit with the logs. They did a beautiful job and the new enclosure fits in extremely well with the rest of the home. We were pleased with the promptness and the professionalism of the staff and the installers. Overall, I'd highly recommend their services.